What do you hope to gain from the upgrade? HBO and Starz? You can typically save money on your cable package by going to a different carrier. The rates will usually have an 'introductory rate' that is lower, then the prices go up after that period of time has passed. What is it that you want?

We have no choice of carrier. I thought maybe this was a trend like changing to HD and the lower price. That it served to fix some flaws. No I don't care a hoot about HBO and Starz. I get all I want now. I went thru my bill and things like sports channel $3.00 that are on basic channels they justify with that is how it is in your area. Not any negotiating power. Don't bundle people say but that is not possible. If you can't think of a reason to X1 then I will cancel it.

No you don't need coffee. I googled it and you tubed it. They talked of getting price down. The draw is one can schedule a program and it will play at the same time on all your TVs. That is not what I want. Just deleting duplicates and stuff I never see is a negative side effect. Wondered if someone had choice reasons for getting it. Comcast has a lot of statistics of the many house holds that have it. Comcast does not give any price breaks that last. I am almost out of the range of paying $146.00 a month. The last time I got a reduction was because of the days without service and the confusion the techs had caused me. But it went right back up with faux charges and surpassed my original cost. If anyone has something to say. I'd like to hear it. Thank you for your time. If you haven't heard of it then why should I get it.

Unless you are willing to cut the TV cord, put up an antenna and live with whatever channels you can get over-the-air there is not a lot you can do with Comcast or any other provider. Any "discounts" they claim to give you are temporary. You will see at least one price or fee increase every year, if not more. I have heard others claim that when they actually called to cancel their service they were immediately transferred to the "Retention" dept and then offered discounts to stay. If you do this, I submit that you actually do cancel if you are not offered an acceptable price to stay. Could you do without TV for a few months? If yes, you might qualify for the same rates/deals that are offered to "new" customers. And if you can live with OTA TV, the cost of the antenna w/installation might not be much more than the cost of 3 months of Comcast. Check into it.

You're right. No one has come to the defense of the X1 on here. I am going to call now and cancel. I know the promotion route. I thought someone might compare my costs to their own because it is pretty high. Not much interest here. Thanks azinoh. I will be glad to keep what I have.

We have Charter, a bundle with Gold level TV (no premium channels except Starz). We had to go with the upper tier just so I can get Nat Geo Wild, 5MB download cable internet (I always get better speed than that) and phone for over $200 monthly. I need the reliability of cable internet that I get with Charter because I work from home.

Our bill is too high, but my colleagues have had so much trouble with drops and outages from their carriers, like AT&T Uverse and another that's on a Verizon connection. I just can't give up the cable internet. We may change the TV piece of our service back to Dish.

I'm paying $89 (incl all taxes/fees) for 12 MB DSL & unlimited landline phone (which is what I want..no voip) and another $89 for analog cable TV (digital has not been forced on us yet...price will go up when it does). The DSL/phone is a price for life which won't change unless I change service (I probably won't).

Wish I had your prices. Good for you, Azinoh

I called Comcast and talked to a tech guy. He tried to keep the schedules installation after a weak sales talk. He said Consumer Solutions was closed and to call back tomorrow. Azinoh, I said is Consumers Solutions where they are responsible for retention? He mumbled yes. So, I know I am not getting the new service X1 or !X. But will have to hear another Comcast sales talk because it's fun now to listen to them. Feel sorry for the employees. Many were good honest folks, untrained and hired with no backup and since they needed the money they keep on talking or play catch me if you can and hang up, Microsoft does the same thing.

Maggie,

X1 is an option, you shouldn't have to get it unless you want it! From what I've heard about the X1, you're able to record up to 6 programs at once (each box). It also comes with a Voice Remote (so you don't have to push buttons). Here is a link to the: Comcast X1 Platform Users Guide

We have Comcast here and our package is pretty nice. We have HD TV (yes HD is a much better picture). With our TV package we have 1 Motorola DVR Box (can record 2 programs at once) and 3 Adaptor Boxes for other rooms (the adaptor boxes are HD too). We have all the Movie Stations; HBO, Starz, Cinemax, Showtime, Encore, etc.. Our Internet is a decent package (can't state the speeds, don't remember) but it's fast. We also have Phone Service with 12 calling features. Our cable bill is usually under $200 a month. If our bill starts going up I call and tell them I'm going to have to drop things (can't afford them), they then make me an offer to keep if under $200. My last offer was $167 + Taxes.

bugspop1, thank you so much for the look at X1. I appreciate the time you took to get the link. I like the fact you can get so many stations that you really want with your package. You sound so happy. Yes, I agree you negotiated a good deal with Comcast. Much, much better. I didn't do as well and am going to keep what I have for now. However, I can pass the info on to others about X1. We can only use Comcast in my town so I should hear people talking about X1. Happy movie watching to all of you.