SHOP PRODUCTS
Houzz Logo Print
randy427

Laptop takes HOURS to shut down

randy427
14 years ago

DDs HP Pavilion Entertainment PC takes over 12 hours to complete its shutdown routine.

A message comes up on the screen:

"Please do not power off or unplug your machine"

"Installing Update 1 of 1"

Since this happens routinely, I'm guessing that the 'update' is not taking hold or we have a malware problem.

How can I deselect this automatic update feature, and maybe even find out what the update is?

We're running Windows Vista Home Premium and have DSL through a wireless router.

TIA

R3

Comments (3)

Sponsored
Fresh Pointe Studio
Average rating: 5 out of 5 stars4 Reviews
Industry Leading Interior Designers & Decorators | Delaware County, OH