Just a few words: Do not know if your Miele repairman checked but the common cause of "dead" motors is that the brushes are worn and need to be replaced. Sadly many Miele servicemen especially the younger/newest hires either do not test/check for this and or do not want to do the job. Changing motor brushes is a common enough repair on all front loading washing machines with such motors. Motors for Miele washers to their credit do not eat through brushes fast as some other brands that require changing every two years or so, but never the less the brushes do wear out and once that happens the motor will no longer function. Miele 19XX models washers were designed to be serviced from the front of the machine, and that includes getting at the motor to change brushes. There are two ways of doing it: some repairmen choose to remove the entire motor, replace the brushes and reinstall. Others more nimble will leave the motor in place and swap out the brushes. There is a Miele motor for your series washer on eBay as of eariler this week (it came from a W1930) for much less than the $825 you were quoted by MieleUSA. First problem is that MieleUSA will only install NIB parts (we have a Miele and have dealt with them on various issues), so if you purchase another motor outside of them that is open box, the MieleUSA service tech cannot install it; however many Miele trained but independent repairmen have no such qualms. If neither option are open then depending upon your skill set replacing the brushes is not that difficult a job. There are links to various Miele service manuals online that give detailed instructions. Personally if the tub bearings, and other major parts of your Miele washer are still working well, I'd consider checking to see if the brushes are your motor's problem. Or, perhaps purchasing the motor off eBay and swapping it out for yours provided it is in good condition. Even if you have purchased the W3033 already I'd consider possibly repairing (if the above is true) it and keeping the older unit as a spare. For many the 1900 series were the best Miele washers produced. Here is a link that might be useful: Miele Motor

Wow what a decision. I have the 1986. When I was doing research back in 2002 I decided on the 1926. When buy time came the 1986 was there and I bought it in Jan 2003. There are differences. The 1926 will allow for 4 or 5 rinses. The 1986 will allow for 2 or 3 rinses, but ends up using the same amount of water. This is because the 1986 uses more water for each fill in the rinse plus I have mine programmed for higher fill rinses. The water can be up over the bottom of the door and into the glass while the clothes are lifted and then plunged into and through the water. A good looking rinse. The 1926 does the rinse and I think then does a slower spin between each rinse. The 1986 will rinse and then do a faster(not max) spin between the rinse. The 1926 lets you select the spin speed in rpm. The 1986 uses terms like low med high max, but these translate into the same spin speeds as found on the 1926. At first I was upset with the lack of rinses but found that 2 or 3 high fill rinses with spins between work just fine. If you use 3 rinses, the middle one will do short tumbles and longer pauses so that the clothes soak in the water. Also if I want additional rinses I can use the fine rinse cycle. This cycle provides two very high fill rinses, with the water for the last rinse being taken in through the fabric softener dispenser and you can use any spin speed you want. Jeans, Dress shirts. Perm Press works just as well in my opinion except that it will not give the same type of spin that Jeans, and dress shirts do. The speed will be there but the duration is not. Perm Press gives what I call half a..s spins but well...things don't require ironing. Silk...I use this cycle for silk shirts..it works great. I also use the wool cycle for wool sweaters....great. The 1926 defaults to extended, the 1986 defaults to quicker. I don't think the default quick cycle is the same as the rapid cycle on the 1926. I think the 1986 default cycle may be a bit better. Extended. when I first bought the washer I used Extended for white cotton all the time, and I would use a temp of 140F. Now I find that white cotton gets very clean using the default cycle and I use 120F or 140F if very dirty. If you use Extended each phase of the cycle is longer. However the length depends on the cycle you select, so less time will be added if you select extended for dedicates, than if you would have selected it for cottons. Here is one thing I don't think the 1926 has and that is fuzzy logic to determine load size. This is a major plus for me. The 1986 will determine the size of the load and then adjust the estimated wash time...So If I start a small load with an estimated time of 49 minutes, after a few minutes the machine will detect that it has a small load and drop minutes from each portion of the cycle....and still get everything clean. The shortest wash phase i've seen has been 10 minutes. Time reduction occurs when using the Extended option also. Also the machine will automatically add a rinse if needed, but this has only happened 1 or 2 times for me. The 203F cycle is something I really don't need. I only use 190F on items that do not contain spandex or polyester. If you subject these to temps much over 140F they will start to fall apart quickly. I will say though that when you use 190F and you stand near the machine you can hear the water near the boiling point during the tumbling pauses. You know that sound you hear in a pan when the water is really really hot. Prewash. You can use this option on almost any cycle. It starts with cold water, heats it a bit, and then drains it and the washer moves on to what ever cycle you have selected. This is very good for stains. So over all I am pleased with my 1986. Of course I didn't have the option of getting the 1926 but I am pleased with the machine I have and don't plan on getting another anytime soon. If I move..this washer goes with me too. I hope someone with the 1926 will reply and describe the operation so that you can get a good idea of each machine.

Having just spent the past several months going at it with MieleUSA with our washing machine, am here to tell you a few things. Frist, no MieleUSA does not have enough field technicans. Things are better closer to major core urban areas such as NYC, Boston, parts of South Florida, California, Utah and a few other Western states, other than that all bets are off. Anyone considering purchasing Miele products outside of those areas would to well to speak with MieleUSA directly (not the dealer) about what sort of service is available to their local area. We have personally heard of MieleUSA sending techs from New Jersey to Maryland, Conn, PA, and other places up and down the eastern seaboard. That should give you an idea of how many local field techs they have. Part of the problem is for the work and knowledge skill set required Miele does not offer an attractive enough wage for field service techs. The job is one that already does not attract enough Americans and Miele products are more complex and so forth than say your average Kenmore. Here in the NYC area waits for a MieleUSA service call range from 8 to 14 days or longer. That is just to have someone come out and see what the problem is; if they have to order parts and come back you could be waiting an equal or more amount of time until they return. MieleUSA to their credit have hired more inhouse telephone customer service reps/technicans, but here is the rub. Most if not all are new and therefore do not have any field experience, thus they only know what they pull up on computer screens and or read from scripted flow charts. We asked about an odd part found loose in the bottom of our washing machine. Not one of several phone techs who sat staring at the part diagrams could say what it was. An email to Germany where we have several friends who are "Miele nuts", gave not only a prompt reply to the query but told us it was not required for proper washer function. MieleUSA has also opened several call centers outside of their New Jersey headquarters. IIRC one is in Utah and another in California. One reason for this is to allow callers in the Central and West coast time zones to reach a live person after 5PM EST. However again you are likely to be dealing with newly hired persons with limited access to tech knowledge besides whatever on the job training Miele provided. MieleUSA's new thing is that most calls in will be prompted to set up an appointment for a tech to diagnose the problem. They have even changed their callout charges to reflect this. Now one pays a set fee just to have Miele come out, then parts and labour (billed hourly IIRC) are then added. Do think if the problem can be fixed in the initial service call one pays only for that visit. MieleUSA has also begun working with certain third party repair contractors. In NY that means "Mr. Appliance" a franchise operation. Miele takes employees of these services and trains them to work on their appliances and will supply parts. However here is the rub: if you own an "older" Miele appliance (washer, dishwasher, oven, etc...) you may be in for a shock. MieleUSA in general is moving away from dealing with older units. Whatever parts they have in NJ is all there is and once they are gone that is that. Most field techs with working knowledge of older appliances are either dead, retired, or confined to telehone customer service work. The ones who are often sent out either will not or can not work on older appliances. While in theory all Miele washing machines are front service, however early models from the W 700 and 10XX series require more effort than say the later 19XX models. Relative easy repairs on the latter such as motor brush or shock absorber changes can be a bear on the former and require more time and effort than MieleUSA will allot for an inhouse repair. When this happens the tech will often say he has to "speak with headquarters" and someone will get back to you. MieleUSA will then do a cost benefit and rksk analysis usually reporting back your unit is any one of or combination of the following: too old, too delicate, parts NLA, repair cost versus lifespan too high, and so forth with the bottom line a strong suggestion you purchase a new machine. If MieleUSA really wishes to stress the point you may be offered a *small* discount on a new unit. Case in point the W 700 and 10XX washers. The motors in these units are huge cast iron behemoths. These are bush motors and sooner or later that part will need to be replaced. When the brushes do go the machine will stop spinning prompting a service call. In order to replace the brushes however the entire motor must come out of the machine. That is something many new Miele techs either do not know and when faced with the prospect of doing so in the field balk. It is easier to say the "motor has gone" and advise to purchase a new machine and leave things at that. MieleUSA and in general the world over also has what is often called a "German attitude" problem. That is when one contacts customer service/technical support you will be told nothing is ever wrong with their appliances, it it just that *YOU* are not using them properly. Washing machine leaking? You didn't use the right detergent (Persil or MieleCare). Appliance doing this or that? No, that is not possible, it *CANNOT* be doing that, *YOU* are mistaken. And so it goes.

It is expensive to repair but I do recomend it. My neighbor dis his machine him self but he is a machine enginer on big boats but there are vids on youtube. If it were me and I am in Sweden I would do it but if it is a well used machine do make use of this time to check it over like: Carbonbrushes of the motor, pump, suspention, clean out all hozes internaly, maybe more things Then you have a machine that will last many years more.