I give up. I'm going to wheedle the money to take this machine to a repair shop. I fail to understand that if you think the user is the problem, PEBCAK, that you would bother to respond. There are too many problems for me to resolve from the Win10 uninstall. The uninstall was recommended by Microsoft Tech Support after he failed to help me fix Mail, Calendar, Cortana, People apps during a 2 1/2 Hour phone call. Since last Sept. I've been trying to get this machine to work as it should. I've spent many hours on MS site, looking for articles on other sites that address our problems. My husband and I have spent many hours searching and trying to resolve these problems. 5 months. The last thing we need is snarky comments, snotty opinions and in general, erroneous assumptions. This was always a place for us to come to ask for help. It's not any longer, and the pointless crap is a waste of time when we have spent so much of it trying to fix this ourselves. Many thanks to those of you who asked specific questions and gave good advice and shared your knowledge. You are truly a God send to those of us who need help.

The Zenbook UX303LN is now history. After the upgrade to Win 10 the touchpad driver would not stay installed. Each time the laptop was powered off, then restarted, the touchpad driver would have to be reinstalled. This is a known problem to Asus. I talked to Asus several times today, and also to Microsoft. Neither could provide any solution. I've spent hours on the phone to Asus and Microsoft trying to get a virtually brand new laptop to run correctly after "upgrading" to Win10, which apparently does not like Asus Zenbooks. I called Asus and Microsoft today to tell them I give up. I'm not spending all my free time on fixing this. After I got off the phone, I took a hammer to the laptop and jumped up and down on it. It's in the trash and headed for the landfill... I'm getting out my Mac Book Pro now....

You do not need itunes to get your pictures from an iphone. You just need the cord that goes on the plug to charge it. Remove the plug and plug the charging end into your phone and the usb that was attached to the plug, to plug into your computer. It should come up in your window in myPc , and on my windows 10, it looks like a computer tower towards the bottom on the left hand corner. I double click on that, and it does take a few minutes for it to come up for some reason. Then I click on the folder that is in there and all the pictures are there. I put a folder for them on my desktop before I even plug it in, and name it iphone pictures, and the date. I use select all, and right click and copy (or cut) if you want to remove them all and then go to the folder I have made and choose paste, and they all transfer into that folder. I have itunes, on 3 different computers. It works fine, to play music etc, but, my iphone will not work with it, on any of the computers. All settings in the phone are correct. I can use any of the 3 computers to transfer the pictures, by the method above. One computer windows 10 64 bit, and one Vista 32 bit, and one XP 32 bit. It works the same on all of them. My last transfer was to the windows 10 on the 17th of this month.

Using Norton - +3 points (I started using McAfee on some of my PCs a few months ago because I get it for free from ISP #2, and I'd run out of licenses from ISP #1 when I bought a few new machines. It's not bad, very Norton-like and slightly better performance score from PCMag.) Your good experience with IE and Edge - Just a head scratch, they've sucked for a few years now and IE/Edge users have been switching to other browsers in droves. Especially with the erratic behavior on some websites. That's what triggered the unprecedented move by Microsoft. Just for fun a few minutes ago, on a PC that hasn't upgraded yet, I tried to log on to a financial account I have using the old Edge (updated). After entering my username and password, the log-on was blocked with a message "Your browser isn't supported, use Firefox or Chrome". I did that for a reason, I'd seen the same thing happen 6 months ago when not paying attention to what browser I'd been using and remembered having that experience. Enjoy your new Chrome browser! (left out - Yes, everyone finds approaches and happiness different ways. When n=1, it's an anecdotal experience to be skeptical and careful with, even when it's your own experience)