Changed Routers, now printer won't print

8 years ago

last modified: 8 years ago

My PC is 10 years old (Vista Home Premium OS) and I'm going to be getting a new laptop as soon as I decide which one, I'm probably living on borrowed time here but I plan to still use it along with the new laptop as long as it will run. My son suggested I get a better wireless router, and an external hard drive for the stuff on the old computer in case it does crash and burn. So I bought a Linksys AC1200 and hooked it up. But although it appears I got the connection to the printer ok, it's not printing wirelessly. It will print manually but not from the PC. It's an Epson Workforce 633 (older). It worked fine on the old router so I've done something wrong. Linksys won't help me. Do I have to re-install the printer hardware? If so do I have to uninstall it first? I really need to have my printer available. Since I don't have any other wireless device I can't tell if there's a problem with the router or not. I just remembered to add this, when I go to print something off the pc, the print job shows up on the que, that's why I'm thinking it's connected enough to talk to the printer, but it just sits there and never prints.

OK, I just learned something else, I printed a report from the printer on the network connectivity and it came out saying everything's ok, network is working correctly, except that it says the following:

"a router/access point channel conflict has been detected. If you have problems printing, etc., improve your wireless network environment." What does that mean??

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Comments (4)

Michael
8 years ago
last modified: 8 years ago
Visit Epson and download the most recent drivers, software and firmware upgrades and proceed to connect after the upgrades. Choose your operating system and then the Drivers & Utilities Combo Package for an all inclusive update. It's also a good idea to update the Firmware which is available at the site. After you update, you can connect to router using the control panel buttons on the printer.

Epson Updates

Control Panel Installation

An old printer like that one is best installed via the USB connection.
You will be given an opportunity (pop up) to install it on the wireless
network even though it's connected via USB cable.
User
8 years ago
last modified: 8 years ago
I have a Brother Wireless. Every time I've changed a Router I've had to go in and set SSID (the Routers name) and the Routers Password in the Printers settings. I would check the Setup Manual for the Printer to figure out the procedure for your printer. Below is a Picture of the Quick Setup for your Printer. Please note it says Know the Network Name and Network Password, that's the SSID and Password for the Router!
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ritaweeda
Original Author
8 years ago
Problem finally resolved. After being on the phone with 2 different techs who couldn't help and blamed it on the printer, I called the printer company today and they said call the internet provider. I called them and they said nothing was wrong with that. I called the Geek Squad and they offered to come at a high price. So I called Linksys back AGAIN. This new person had me to change some settings in the router online, changed channels and tweaked a couple of other things, took about 3 minutes, tops and now it's printing. I did try to download updates like the post above but my computer wouldn't allow the download, something about not being able to read it??? Anyway, it works now. WHEW!! I was just about to pack it back up and return it.
Michael
8 years ago
Not being able to read it? Anyway, it's good to know you were able to make a few simple changes to get it working.

Changed Routers, now printer won't print

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Michael

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Michael

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Changed Routers, now printer won't print

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Michael

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