KA is part of Whirlpool, Maytag, JennAir, et al. I'm not sure their service would be that much better. Personally, after having appliances by some of the aforementioned companies, I'd go Bosch. I'd guess it less likely to have problems that need the service. But I know that's just from my experience and others here love KA. I hope Mindstorm checks this thread. She did quite a study comparing ovens (temp consistency, etc.) when she did her kitchen and chose the Bosch.

Here is the skinny, Get yourself to the site raven suggested. If you are infected with System Check it is important that you do not delete any files from your Temp folder or use any temp file cleaners. This is because when the infection is installed it will delete shortcuts found in various locations and store backups of them in the %Temp%\smtmp folder. It does this so that you when try to launch a program from your start menu, none of your shortcuts will appear and thus making you think that your computer has a serious problem. Therefore, you do not want to delete any of the files in your Temp folder as it will remove the backups that we will use later in the guide to restore your Windows Start Menu. To make matters worse, recent variants of this family have been know to install the TDSS or ZeroAccess rootkits as well. These rootkits will attempt to stop you from using security programs that may help you to remove this infection. Good luck. Joe

starfish24, Basically what happen was this....... My Diamante Plus unit is now 15 months old. I had used the original Miele tabs (half a tab per load) up until Oct/Nov of last year when I ran out. I went to buy another box, but it was replaced by a "newer" Miele tab that is now phosphate free. I again used half a tab per load and that box lasted me until about April of this year. I went and purchased a 2nd box, same "newer" Miele Tabs. It was a week or so later that my unit was running one night (with the half tab) and I went upstairs and saw something that I forgot to put in the dishwasher. So I back to the kitchen and opened it up to add the item. To my amazement, there was about 1" of suds on top of the water. I added the item and closed the unit back up, and it continued it's cycle. I know from before, that the original Miele tabs did not make suds, because once or twice I did have to open it up mid-cycle to add something....but this was the first time I had to do it while using the newer tabs. So I called Miele Tech Support and told them. They said "You need to use half a tab them", which I then informed them that I already was using half, so they then said "then try to use less, like one-forth of a tab." I tried it that night, but you can only cut them so much with scissors before they start to break apart. So instead I crushed them all up into powder using to large spoons and mixed it all together. I then used a one-half teaspoon measuring spoon (which is equal to a quarter of a tablet) to does it out into the detergent door of the dishwasher. I saw that it still did make some suds, but not nearly as much as when I was using a half tab, but everything still came out clean. So since April, that is what I've been doing, just using the one-half teaspoon dose for each nightly load. When I went to run the unit on July 22, I pressed the power button on the front, and it started a continual drain mode with the 3 yellow LED lights (rinse, dry, end) all flashing. I could not select a program and start the unit. I called Miele Tech Support, which instructed me to unplug it, and shut off the water to the unit from under the sink, so that is what I did. He said that there is a lower-pan under the unit with an overflow protection switch that will put the unit in a continual drain if it gets wet. The unit was unplugged and unused this all weekend, as on Monday 24th there was to be a service tech to come out, but he was out sick, and the other tech was booked-up, so I was re-scheduled for three days later. A bit later on that Monday, I plugged the unit back in just to see if it was still on the continual drain, and it wasn't, so I was able to try a Rinse mode, and it worked Ok. At that point, I didn't want to use the Miele detergent any more, as I had a feeling it was the suds that got down in the lower pan and tripped the overflow circuit. So I went out and got the Method Smarty tabs. I tried those (half and full tab) and it cleaned just fine and there was no suds. Now on Thursday the Miele Tech and the Area Tech Supervisor came out to inspect it. The dishwasher did not have to be pulled out. All they did was remove my lower wood toe-kick board and unscrew and remove rectangle shaped metal plate on the bottom-front (about 6"x3"), that would normally be covered-up by the toe-kick. Behind that metal plate was a bottom metal floor and he showed me where there was died-up detergent. There was also a circular piece of white plastic that was on the bottom, and attached to something else above it. He said that was the overflow protection, that if water or suds happen to get down in there, that it triggers the circuit and puts the unit into the drain mode. But they said all the water gasket seals were fine, and ran it on a rinse, and no water leaked down in there. I showed them the pictures I took of all the suds from the newer Miele tabs. They both looked at them and said it didn't look excessive, but said it still really shouldn't make a lot of suds. Neither of them could explain as to why the newer Miele tabs made suds, but said that overtime it could of built-up and then triggered the over-flow down there. The Area Tech said he was going to "forward it up" so that the other departments can be aware of my issue and maybe have to re-test the Miele Tabs on their own. They also tested my water hardness and said it was 5 grains, which my unit was already set to that level. I showed them the Method tabs and said I've been using them for 3 days and haven't had any suds from them. The one tech said he uses regular Cascade powder detergent in his older Inspira unit, and it works just fine for him. So to sum it up... I believe the suds from the newer Miele tabs that I have been using since October of last year was the cause of the problem, and eventually got down in the lower pan area and triggered the overflow circuit. Then when I had the unit unplugged and not used for 3 days, whatever was down in there dried-up, and released the overflow protection. So I'm not sure how the tech would "fix" it if there were water/suds down in pan at the time of him being here, since mine was all dried-up and just had some white residue.

Yes, I do know you're not suppose to shut computer down with the power button but is was an all else failed situation and even that didn't work. Step two for me was to unplug the thing to shut it down and that's probably a terrible thing to do. But eventually it did start back up after several scary seconds. I just hope I don't have that problem again but it does seem to be an issue for some with windows 7.