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mxk3

Speaking of dogs....problems getting dog license

3 months ago

Just ranting here....


The county I live had the harebrained idea to have everyone renew their dog licenses using an outside vendor DocuPet. What an an exercise in frustration! I still can't it renewed because I can't log into the site and it is now expired (and with that, an increased fee). The original password I had from the microchip doesn't work and the reset password option won't send me a link to reset the password. It also refuses to let me set up a new account. AAAARRRRGHHHH!!! And, there is a couple month delay in getting the tags mailed, to boot. (per the county website)


So...the county did publish a list of in-person locations where you can submit the paperwork (through DocuPet system), but either it's for residents of that city only or no they don't do it they're on the list in error. One nice clerk did tell me it's frustrating for them, a lot of people still want to do it in person (I'm fine doing it on-line --- if it WORKS).


It was so easy to do it before -- took all of 10 minutes, if that. Just walk in, show the vaccine record and it's done once they log it into the system. I mean, they have to pay the clerks anyway for doing other things, how much money is the county really saving here? (if that was the impetus for change).


I'm tempted to just say screw it and not renew at all. I highly doubt they're going to send animal control out to check on dogs whose license is expired -- if there's not enough money to have staff clerk issue a simple dog license there's not money for that, either.


Rant over....

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