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is this bad workmanship or am I over reacting?

Any suggestions or feedback are greatly appreciated. My bathroom tile got re done and to me it looks horrible. The tile is skewed and not square to any wall, there is a huge grout line going from a 1/16” to a 1/2” next to the shower and tub, there is multiple spots of chipped and cracked tile where they just filled it with grout one of them bigger than a quarter, and when they installed the vanity the feet were floating and it’s not level when I asked them to fix it they “shimmed” the feet down and filled about an 1/8” with wood putty just to hide the bad shim job. When I brought up them fixing the tile they told me the tile looks like that because my walls are crooked and that the tile is straight but when I put a square up to my walls they are pretty darn square and it doesn’t seem like they’re going to fix any of the tile. To me this seems like it was all hacked in please tell me if I’m over reacting or give me any suggestions or help on how to go about this.

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