Thank you Luna,

I did read the manual prior to purchasing and have been going over it in detail since the machines were installed. I have also studied and printed out the Cheat Sheet and have been reading for the past several weeks as many threads as I can find about these machines.

I cannot get connection for the APP in the laundry room so that limits me. I have tried all the different settings and on each on it shows no options, it is blacked out.

I am still researching. So far, when a load is done, I have resorted to running multiple cycles of rinsing. I have disabled the TwinDos, multiple separate rinses do not get rid of the fragrance.

I am experimenting with dress shirts, baby clothes, tablecloths. The problem I am having is figuring out which have more water, how to add more water, and add more rinses. It seems when I select a cycle it shows no options. The manual looks comprehensive but when sitting in front of the washer and following along, what is in the manual is not what I see. I guess it is trial and error.

I love how the physical space of the machines is smaller, they will look nice in the to be built new laundry room at a different site. I am finding the interior fine. I really want to learn these machines. The dealer offered me 30 days to add to my order as I am planning on purchasing all new kitchen for the new build. He is offering an additional year of warranty along with a discount depending on the number of appliances I get. I believe the machines are 1 year plus 1 additional year for certified install, and then if I buy more it adds another year. I wasn't offered an extended warranty. Should I do this. I do get another extra year through my credit card. I know these are well engineered machines, but expensive, and sometimes electronics don't do what they are supposed to.

I do not see alot of suds in my clothes. I have used front loading machines since 2000 and use about 1-2 teaspoons and wipe dry and leave all doors and drawers open all the time, as the machines are in a separate room and no one sees them but me. Never had a problem with mold, mildew, and run hot cycles or tub clean periodically.

I am still rereading all the advice from the forums, I have seen many of your posts, all are informative. I kind of made my own cheat sheet in NOTES, so I will continue to study.

To be able to control the washer using the app (vs. just status monitoring), rotate the cycle knob to "mobile control" and then push start. You can now select the program and all of the other option from within the app. Mobile control is the only cycle that allows you to select a cycle from the app.

For extra rinses and higher water level, a few recommendations:

-Enable Max Rinse Level (page 91), which is under: More Programs > Settings

-Add an extra rinse to each cycle: When a cycle is selected, press the Options Button, Scroll down until Extra Rinse is shown and press OK. This will typically give you a 3rd rinse on most cycles.

Also experiment with the Baby Clothes cycle under More Programs. With the extra rinse above enabled, I get 4 rinses on that cycle.

I don't typically use the Normal cycle as I find it uses less water compared to other cycles. Table Linens is a cycle I use sometimes for sheets.

For WiFi, if you haven't already, you want to run through the setup to connect to your wireless network. That is under More Programs > Settings > Miele@Home > Setup.

Or download the Miele@Home app on your phone and it should walk you through the setup process.

With the release of the new model W1's I have read some have an allergen option now in menu. The older models "allergen" can be selected in the secondary programming menu. "Allergen" will do the following including an extra rinse. When "allergen" is set to on in secondary programming menu, it will remain on until manually turned off. So for example, you have allergen on in secondary programming menu, you also select "extra rinse", Normal Cycle= 4 Rinses. Some will disagree but using maximum fill option for rinse is a waste and will not get you better results.

Allergen setting description from UK manual-

AllergoWash This option should be used where high standards of hygiene are required. More energy is used to lengthen temperature holding times and more water is used to increase rinsing efficiency.

To access programming menu is tricky, these are generic instructions. When accessed it will appear just like the settings menu starting with "language". Just a complete settings menu from A-Z. Do not mess with heater or frequency. If you dislike auto load control and controlled energy usage you can disable them, auto load control off will treat each load as a full load. For better balance you could set the unit to tacho + imbalance sensor. There also is a "factory reset" within this menu. When in doubt about an item leave it alone until researched.

Cal and Mark, Sorry for the delay in replying, preparing for Hurricane Nick and the power outage that followed. Thanks for the inside tips. I keep rereading the manual, but the tips really help. I hope to try them out in the next week.

I am following the directions on the app. It says to put the dial on more programs and to find Miele Home in settings. I went thru all the steps and it is stuck on Waiting for App. I have an iphone 11. the washer window says connect via WPS, I am not sure I can do that with Apple.

Redid the steps, now trying to connect via the APP, It's hanging on Waiting for APP.

At some point, the app should have you switch your wireless network (If I remember correctly) and you need to connect the phone to the Wireless network the Washing machine is broadcasting. After that it should connect and start setting up the rest.