Alrighty then,, put that baby out to the curb, got a new one today, Wasn't aware that kenmore oasis was made by whirlpool. went to 3 big box stores, they all carry, maytag, admiral, whirlpool, and a couple GE's, went to sears outlet, ended up with another kenmore! Got the 700 model, all the features I want but no more electronic instrument panel.Out the door,$406, I really hope I get more then 18 months this time. NO more going with the big boys expensive toys. Sears be damned but the other stores are selling the same brands as sears, mind as well get the best deal. have a good day to all,,,,,,,,,, thanks

gordonr, If there's nothing else I've learned during the course of my renovations, I've learned that everything ends up being more complicated than you expect. Once you open up the ceiling or the wall, there always seems to be something in the way of what you want to do. A floor joist where the tub drain needed to be, pipes where I wanted recessed lights to go, and now the recessed light over the tub is where it would make sense to run the duct. I can hardly wait to get to the kitchen renovation! I spoke with a rep in Miele's technical service group yesterday. Initially he was telling me he thought what I wanted to do entailed too long a stretch of duct - that it would reduce the performance of the dryer. I told him I expected that it would not be optimal performance, but what I was trying to determine was whether it would reduce it to the extent that a condenser dryer would have the same performance. He didn't seem to understand what I was getting at, so I gave an example: If the vented model has 15% better performance than the condenser model and the venting I'm doing reduces performance by 15%, then the condenser model would be generally equivalent, but if the vented dryer's performance is 50% greater, the same 15% reduction in performance would still mean the vented dryer was a better choice. I asked if he could give me any information about how much better the vented dryer's performance was than the condenser model and how much the venting I was considering would reduce the vented dryer's performance. At that point, he said he wanted to talk with one of the senior technical reps and put me on hold. When he came back, he told me that the dryer was rated for up to 60 feet (which I already knew) and that I should be fine with what I was planning on doing. He also told me that the sr. rep had indicated that having a condenser dryer in a closet could be problematic because it puts off a lot more heat than a vented dryer - you'd need a lot more air circulation into the closet with a condenser dryer. The closet I'll be putting the w/d into is 68" wide by 29" deep, so the extra heat and air circulation need may not have been as much of an issue for me as it might be for others with a more confined space. One learning that I took away from this: if you start to get the sense that the technical or customer service person you're talking to may not be as knowledgeable as you'd like, ask to talk with a senior rep. Like anywhere else, initial phone calls will be answered by more junior staff who will route the more complicated issues to more experienced staff. I've decided to go with a vented dryer, and now just need to decide between the Miele and the Asko. I'll let everyone know which one I end up with. Jan

To qmarker, I have read your post and we may be of some assistance. We may have some options to help with cost of the service call, if youÂd like Sears to resolve this for you and you decide not to do it yourself. My name is Brian and I am part of the Sears Cares escalations team. At your convenience, please contact my office at searscares@searshc.com so that we can get this completed for you. In the email, please provide a contact phone number and the phone number the dryer was originally purchased under (if different than the contact phone number) and we will call you directly. Also, please provide the screen name (qmarker) used to post here for reference to this issue, and we do look forward to talking to you soon. Thank you, Brian J. Senior Case Manager Sears Cares

Thanks so much for linking it Tally! I tried a search for it and couldn't find it, sure glad you did! I don't know where I was that day cause I didn't remember the post...course with my memory lately there is lots I don't remember. LOL I knew Lisa wasn't a spammer though for sure! Those dryer vents get full fast, and you'd be amazed what falls into the bottom of the dryer besides lint! LOL I know a gal that must not ever check pockets before doing laundry.....DH seen the inside of hers, pony tail holders, coins,keys,candy wrappers, $20 bills! LOL