Router & modem, no computer.
eandhl2
5 years ago
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Router,Modem Restart
Comments (8)I made an assumption about your setup which may be wrong. I have only one device connected between the wall and my computer, which is both a modem and a wireless router combined, so I have just one thing to turn off besides the computer. When you headed your post with the phrase "Router, modem" I thought you were talking about one piece of equipment. If what you are talking about is a modem connected to the wall, which runs to a router, which connects to your computer (wired or wirelessly), then just follow the order mike kaiser gave you. Shut them all down, then start the modem, then the router, then the computer. With some systems, the order may not make any difference, and you can't hurt anything regardless of the order, but Mike's advice is the most logical approach: turn on the first thing in the chain that gets the signal, then the second, then the third (the computer)....See Moreconnect smart phone as modem to computer- best buy says 'no way'?
Comments (3)Yes, it's quite possible to use a cell phone to connect your laptop to the Internet. It's called tethering. Now, your phone may not have that capability but many "smartphones" can. Unfortunately, it tends to be a bit expensive. You'll need to pay for voice service, a data plan, and typically an additional fee of $20+ per month for tethering. Connection speed can vary widely as well, depending on the quality of the connection wherever you are using the laptop. There are also standalone devices that allow a wireless connection as well. Typically the connect to the a USB port. All the major carriers offer them and they cost $75-$100 to buy and then $40+ per month in data fees. Again, as with using a cell phone to tether, connection speed can vary. If you have access to DSL or cable, you're probably better off going that route unless you need a mobile connection....See MoreComputer conneted to modem, cannot connect to internet
Comments (19)agree I would plug all into the router that is much safer anyway since the router will or should have a firewall in it. If it were the ones hooked to the router that had the problem it could be a bad router but if the one you have issues with is not plugged into the router that is what I would try first. One of the first things an ISP tech will tell you is power down your modem and router, disconnect them from all power let set for several minutes then replug and try. Let us know if plugging that one into the router works. You always want to put the router between the pc and the modem to give you the added protection in the router....See MoreA good Modem/Router
Comments (18)I’ve been doing computer work for over 15 years professionally and over 20 years personally Bc my mom did coding in the 80# for her job so I got started before all the people my age even had comps (im 34). I previously working for Comcast as an internet tech over the phone. I worked for them before they sent a lot of the support overseas and apparently quit putting money into their own employees training what reps are here.. my experience is 3 years with Comcast IP tech support tier 1 and 2, also a lead of an advanced resolution team. I’ve read all the comments above and before you change stuff I’m curious about a couple of things.. do you have packet loss and have you performed a trace Route? Besides your standard cable stuff and your neighbors, do you have any one in your area that you know of that has any external antennas or anything like that? They would likely be very old. Do your neighbors have any issues with their service? There is a lot of outside interference that can contribute to your problems unfortunately. I hate assuming but I am going to assume Comcast has come out, replaced your drop(line from the tap, green box or up on the power line, to the outside connection on your home), inside and outside wiring and modem/router. While the person mentioning about the WiFi channels is correct as far as that is concerned if you are having problems with other services of Comcast (phone and tv)? Do you? i do heavily agree with purchasing your own equipment. You can actually purchase an eMTA for your phone and a separate modem and separate router. If you choose to get separate modem and router, do not place them right next to each other or on top of each other. I recommend getting a short Ethernet cable and about a foot apart. They can interfere with each other. If you are using the standard modem band of 2.4ghz, I recommend any cordless phones be unplugged if not in use and any other items that use 2.4ghz. If your device has the option, always use 5ghz if you can. Ill hopefully be able to help. I hate the way Comcast customers want to make customers pay for service but doesn’t want to fix th problem when it’s down. Their techs are lazy most of the time or again they are outsourced contractors....See Moreeandhl2
5 years agolast modified: 5 years agoElmer J Fudd
5 years agoeandhl2
5 years agoeandhl2
5 years ago
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