I also am an Amazon junkie and have not had a problm...if anything its the other way....too big a box and too much un necessary packing. today I got a bag of kibble and a soft dog toy and the box was full of air pillows.

My experience has been more inline with what LindaC95 mentioned, an overabundance of air pillows and huge box for the size of the items. I've not crossed over into ordering foods though or cleaning/sanitizing products. Mostly all dry stuffs.

Anglo, I have had similar experiences as you but they are random. It seems like the more fragile external parts an item has, the worse they are at packaging it. As in your examples, I had a spray can of something, I think some spot cleaner, with a completely cracked off spray top a year or so ago. They sent another, but it’s a bother. Formerly it seems they would tape the lid of anything liquid, but that doesn’t seems to happen much anymore.

And the over-packaging kills me.

I've never had anything break and I order once or twice a week.

It used to only be UPS that delivered my packages looking as though the warehouse employees had been playing soccer with the box for a day or two. I've ordered shampoo/conditioner and a few other hair products in bottles from Amazon, mostly they arrive with not just tape over the caps but cling wrap around the entire thing and another layer of tape just to make sure they don't pop open in transit - I've accidentally broken off the lid portion of the bottle screw on caps myself trying to get the darn thing out of everything put on it to make it leak proof. My issues with Amazon delivery is more along the lines of "Where the heck is my package - it says delivered but I'm standing on my front porch and already checked every other possible location it could have been left at my house and it's not there. Yes, they immediately re-send the item and tell me I can keep the previous package if it ever does show up with no charge. But the fact remains, I ordered from Amazon because I wanted the thing I ordered by a certain point in time and when it requires an email and additional waiting that's not what I go to order from Amazon for.

Dh got a notice the other day that his package was destroyed in transit. He is trying to figure that one out. I'm not sure exactly what he ordered. It was some sort of hydration tablets or gel for him to drink before on his bike rides.

I have all the problems above. Jenn, with the “delivered” it sometimes shows up a couple of hours later for me. After I searched all over. Post office told me they don’t have enough scanners. So they scan everything delivered before even putting it in the mail car. This was my latest delivery by UPS. They guy told me he hoped nothing fragile was in there....

Oh no, Iris! Your leg lamp!

I’ve had bad luck with packages lately, too, from Amazon and from Chewy. One box from Amazon contained a bottle of Lysol Laundry Sanitizer that spilled all over everything else, and TWO boxes from Chewy (the original and the replacement) had problems: I ordered a bag of cat food and a couple boxes of litter. The first go round, the bag of cat food had been CHEWED OPEN by a critter! The second go round the litter was spilling out of one of the boxes.

Yes, similar experience at times. Ordered a gallon of Gardz Wall primer. USPS delivery, they left it outside, busted up can leaking, in a garbage bag in an official postal carrier box. (Loved the stern warning that not returning their box was a federal crime. Don’t worry I don’t want to keep a box reeking of primer lol)

I was actually more irritated at USPS than Amazon, they left me with a messy smelly problem that’s difficult to dispose, paint can’t just go into regular trash. I wish I would have just gotten an undeliverable package email!

After trying the automated return/exchange system, clearly describing it was leaking primer, I hit a wall, it generated a return label. Huh? What shipper would accept a leaking paint can? Phoned customer service, they agreed shipping it back was ridiculous. Amazon sent me a new one immediately. Arrived intact, so that was good. However! I started getting automated emails that I would be charged for not returning the damaged one. It took another two calls to customer service to straighten that out- one call said to ignore the automated emails. Next call actually refunded the money they took from me for not returning it.

I will give Amazon customer service credit, the automated return system can be faulty but the actual people I get on the line are quick to make things right, and I never seem to wait long for the next available agent like some companies.

I was actually more irritated at USPS than Amazon, they left me with a messy smelly problem that’s difficult to dispose, paint can’t just go into regular trash. I wish I would have just gotten an undeliverable package email!

^^Exactly!!

I have Amazon Prime and use it all the time. I have never had a problem with packaging--except that some of the boxes are about 100 times bigger than necessary. I do get frustrated with the items delivered by USPS--they either cram the packages into the mailbox (often leaving the door open), or they drop them by the garage (subject to the elements), rather than walking 10 feet to put them on the covered porch.

I am supposed to get some scrapbooking paper today. I sure hope it is not getting stuffed in the mailbox. I contacted Amazon a couple of times to please not ship things like paper and books in the bubble envelopes. My mailman is always trying his best to fold them and stuff them in the box.

I have a bra that I've never quite been able to smooth out the deep wrinkles it had that were caused by it being folded in half at the gore (center) and stuffed into an envelope mailer - tshirt bras with the foam overlaid by fabric aren't really supposed to be stored or shipped in that manner. It's one thing if it's an unlined un-molded style, and the difference between one of those and a tshirt bra style in terms of how to package or store them should be obvious...well, I guess that's not the case with everyone? :P Ticked me off.

The postal delivery worker always wants to see if they can fit everything into the mailbox, that way they don't have to take all those extra steps across the street and up to the front porch. Back in SoCal the postal worker never even pretended to try and see if the inner gate was open so they could bring our package to the front door, they just left one of those little peach forms to bring into the post office to pick up the package. Maybe 6 months before we moved the HOA finally had the new multi-dwelling mailboxes with parcel lockers put in, so only really big stuff had to be picked up at the post office...of course we wished that they could have gotten them sooner but oh well. :P

Remember that you can leave packaging feedback on Amazon for your purchases.

Once a UPS man knocked on my door. He had an empty Amazon box addressed to me. He had an unboxed package of birdseed. Was the birdseed mine. It was.

We've often received boxes far too large for the object and with scant packing material. Once, a large box with three small broken bird feeders arrived rattling around unencumbered by anything but five or six completely uninflated air pillows.

Inside the box containing the item I'd ordered, I got a bonus label from a plastic water bottle for free! Seriously, I ordered something online (I think it was maybe from Sephora, could have been Amazon, not sure...) and there was the wraparound label usually attached to a plastic water bottle in the box with my stuff. Like...did the warehouse employee get thirsty, drank some of their bottled water but in the process of finishing their drink of water while getting my order ready, the label came off and somehow they just missed that it wasn't part of the packing material thus left it inside the box which was taped up, a shipping label slapped onto it, and sent on it's merry way to a truck or wherever else it goes between packing and delivery?

Mysteries abound at the online order fulfillment warehouse(s).

Guess I'll be a bit more careful what I order in the future. It's just so darned convenient - I'm way to old to go chasing all over town for something that may not exist anyway.

We get small orders rattling around in a huge box, as some others have said. You should have seen the box when my wife ordered a Japanese thimble! I don't recall ever getting a broken or leaky package. Guess we've been lucky.

But Anglophilia, I'm a jam maker and seedless raspberry sounds wonderful. I'm going to have to try that....I mail jam to family out of state and they always get new tea towels with it because I put each jar inside a sealed zip bag within a second sealed zip bag with a paper towel or two. Then I wrap tea towels around each jar and rubber-band them. I use a box small enough to fit snugly. It doesn't look like a professional packaging job, but it protects everything and insures against messes.

It's best if you take pictures of damaged packaging and items before you clean them up. Then you can upload them to Amazon. That way they can see exactly what the problem is and they might be more likely to change their packaging.

No broken stuff, but out of the last 7 packages (all within the last month) 5 were late. Actually 2 never showed and had to be reordered. Then the originals showed up at my door with the reorder 2 weeks late!!!

LOL thought of this thread tonight as I opened my amazon package of four replacement filters for my fishpond. Nicely packed with air pillows ... sure would have been a shame if those lightweight, stable, plastic-wrapped foam cylinders had been rattled around too much!

In my area in Virginia we have USPS contractors delivering packages including Amazon stuff. It is a shame but the contractors are breaking into the boxes, taking what they want and leaving the rest. They also make a lot of address mistakes. USPS is suffering because of the bad rep. We are a pretty dense area so the delivery people are not full time employees with benefits in many cases. I wonder if any other areas are having the same problems.

Blame Amazon, they have a recent policy to "reduce" packaging. They are removing the protecting packaging to reduce waste and weight and I don't like it. I placed an order for coffee pods and they came free(and squashed) in the packing box instead of the manufacturers protective packaging.

https://www.aboutamazon.com/sustainability/packaging/frustration-free-packaging

OMG!!! One of my neighbors has that same lamp in their window!

Regarding the Jam...we buy the Smuckers Seedless Raspberry from Walmart.

https://www.walmart.com/ip/Smucker-s-Seedless-Red-Raspberry-Jam-18-0-OZ/14940735

No problems ....yet. I order everything for my remodels online. I once got a deal on an under mount kitchen sink because the flanges had been bent in shipping. They got their refund/kept the product and resold it to me for a third of the original price!.

That's my husband's favorite movie but i dont think he'd want the lamp! lol