This happened to me twice..but son found it just a hair off level and it hasn't happened again...I was concerned when I thought I couldn't do small loads though. I try to do full loads but there are time when something needs washed alone as there's no other *like colors or fabric* or all the reds are in the hamper and it only equils a small load. Lots of reasons for small or even single garment loads so I understand.

I can't even suggest what to do here as I'm not knowelagable in this...hope you can easily solve this.

Thanks Mama, the guys who installed did a lot of leveling, but I will check it again tomorrow. You are right, even though I do a few full loads, there are always things I need to do separately. I thought I read somewhere in the manual not to do smaller loads. If that's the case, not a good thing for this household. I imagine returning would not be easy.. not sure of store policy..uuhhhgg

Box s tores usually allow returns within 30 days no question ask...independant dealers may not be easy.

This is another case of a lot of us really do not need HUGE machines!! For many households 2.0-3.5 cu ft. machines are ideal. I LOVE my smallish machine. It can do very small loads, perfectly and then wash CA King sheets with 4 pillowcases, perfectly ;)

It's local indepndent. But either way, i suppose we'd have to transport:(

Larsi, you may be right, but the only smaller one was too small. I love my 3.7cf, but didn't see any that size. 2.? Is too small for comforters or when large is needed.

Larsi...your right...I even figured my 4.5 was too big, I could have gone smaller without a problem. I don't do big heavy comforters in it anyway..that's what the laundramat with its huge washer full of water that's actually very hot is for. I just generally take 2 duvets at a time and they only get done about 4 times a year...unless a kid gets sick..lol. which is why I love duvet covers. LOL.

I have watched youtube vids of people with HUGE FL'ers shoving everything in, whites, colors, towels, sheets, everything, and shove until they can close the door. That must be why they bought such a big washer The entire weeks worth of laundry for a family of 9...4 dogs, half dozen cats...all in one single load. But that's ok because they used half a bottle of Detergent and a small bottle of Downy,

Be sure that your machine is not only level, but that each foot is firmly planted on the floor. You should not be able to rock your machine from back right to front left, and back left to front right.

It is really frustrating that there is only compact or ginormous...it is not your imagination. Electrolux compact is 2.4. When I was looking for a new washer it was the largest of the compacts. i think that speed queen is the only new machine in the 3.X range. I think all of the older top loaders were pretty much in the 3.X range.

I totally agree with Larsi. My machine is a hair over 2 cf, and I can wash a queen sized, medium thickness comforter in it, by packing it in. It gets clean. For me the only limitation would be thicker comforter, or king sized comforter. As it is I struggle to get full loads of colored and light colored clothes. I currently have 2 euro sized machines that I use. It really helps with washing husbands clothes, 3 loads/week for that.

Check the leveling of the machine. Side to Side front and rear, and front to back, both sides. Make sure the transport bolts (all of them) have been removed. I disagree with size. Having a smaller drum doesn't necessarily mean it will balance a load any differently, just less of it. In my 5.2 machine I can wash 1 thing, small loads, heavy loads, full loads, and it has never failed to balance. Otherwise it may be a defect or electronic sensor problem.

I would check that all four feet of the washer are firmly planted on the floor. This is supposed to be more important than perfectly levelling the machine.

When I first got the LG 3570 I had one heavy load that caused the machine to shake a lot during spins. I paused the cycle and removed 2 or 3 pairs of jeans, which greatly lessened the problem. Subsequent observation of the washer when a spin took place revealed that it was rocking back and forth between the front left foot and the rear right foot. I "raised" the front left corner by turning the foot there about 1/4 turn clockwise using the supplied wrench. This seems to have solved the problem. The installers hadn't done a sufficiently thorough job of making sure all feet were firmly planted on the floor.

You can do a web search for "tuning" a washer for a floor. It essentially involves levelling the machine, tightening three of the four feet, then adjusting the height of the fourth foot while a spin of a moderate-sized load is occurring until any shaking and vibration is minimized or eliminated. Also, ensure that the feet are locked in place afterwards by tightening each nut above the foot pad against the bottom of the washer.

I hope this issue gets resolved to your satisfaction soon.

@dosu - lets talk cycles. Is the balancing issue on all cycles? How does the machine act empty on a spin? No error code on the display? Mixed load goods can sometimes be problamatic, but these things aren't as tempermental as some make them out to be. This sounds electronic to me maybe the hall sensor or MCU. I'd either service, exchange, or if your unhappy move to another brand. I would also suggest uplugging the unit from the AC supply for a few minutes, then reconnect. Sometimes the CPU just needs reset.

Thanks, all fee seem firmly planted. This does sit in a plastic pan with drain attached on the side, but the installers said it was large enough as to be level... ie not sitting at bend in pan. This is also a second floor that has wood floors.

rps.. No error codes at all. I haven't watched the entire cycles, but seems to be at rinse. I noticed it at 4 minutes left...it kept tossing the close and draining. I stopped and changed the spin from High to Low. it then went into spin with vibration, but did complete. I think it will be fine empty, but haven't tried it. It does ok with a full load. I will reset by unplugging as suggested and try a few loads today watching it at all cycles to see what it's doing. It does have the speed wash that allows just a few items, which I used a lot on my old machine. i'm going to try that cycle and see how the spin does...

If your machine is sitting in a plastic pan, this may be a cause of the vibration when the LG revs up to spin. Mine sits on a pedestal on a wood floor and does sound like a jet engine when it revs up to spin. There is nothing wrong with the machine, i.e. level, 4 feet planted, but the floor does have a little rebound to it when the "plane" takes off. It's just something I've gotten used to. Does your LG have the "small load" cycle? That makes a difference in mine too. It's better than the express wash when washing something I want the whole cycle for.

If you are not happy with it, send it back. If it's a problem with the machine, you'll be looking at more frustration in the future. I felt bad at first with the idea of sending my machine back. But better to send back then dealing with future repair problems.

I'm sure that part of their incentive when selling the machine is to mention the warranty. If they don't honor that, there is something wrong with them as a business and they should be held accountable.

Also, if they delivered it, they should pick it up and deliver one that works.

My guess is they will send someone out to look at leveling it again, and likely will say it's fine. I will talk to them tomorrow, but my guess is they will say there is nothing wrong with it. This is a reputable local business, but there aren't any Error Codes to report or anything like that, so don't think they will cover the cost of exchanging for another machine.

It doesn't have a small load cycle, but has a Speed Wash which they say is for just a few items.. i did a Speed Wash today for one item and I wasn't watching if it took longer that it should have, but it DID finish washing and i didnt hear anything outrageous. Then i did a full load and that was fine. Running out of dirty clothes to test it with.. lol. I'm going to wash some of the sheets and towels in the back of the linen closet that haven't been used in awhile.

Poppy, how old is your machine? I do have to wonder if the balance issues do tend to wear on the machine and shorten the life, as I have said before

Sspeer.. had to laugh. I was doing the same thing...watching it, saying, "stop your tossing... if it hasn't balanced you by now, it aint gonna balance.... SPIN already!!"

The manual says to wash one blanket by itself so it's interesting that you had an issue with one blanket while following instructions. it is odd that they wouldn't suggest washing with something else just to balance.

I'm not new to front loaders. The machine this replaced did much better with balance, never taking longer and it was almost the same size drum. I also have a Duet Sport 3.7cf in the basement which has no balance issues. Love that machine.

I will start setting the spin to medium to see if that helps.

Due to previous LG issues I would have bought a different brand, but LG has the shallow depth that I needed. Hopefully it will break in, like you said.

Thanks

I'd return that thing in a heartbeat! I HATE LG. I have their washer and dryer and my washer SUCKSSSSSSSS! Mine is a top loader though and it CANNOT move the clothes around so I get unbalanced errors ALL THE TIME. The new style top loaders don't have agitators so my clothes get stuck over and over once they are wet.

Just the other day I tried to wash 4 towels and had three errors. I had to start the cycle over. I swear one of these days I'm going to make a video destroying this POS. That's how bad I hate it. Next washer will be old school.

LG SUCKS! The new HE crap takes wayyy longer. I don't believe my machine saves any water since it gets so many errors.

Life isn't good when you can't leave the house bc you have to babysit your POS washing machine that's supposed to be new and working!!!!

mrs Shayne.. feel better? I always feel better after a good rant, too:)

It is frustrating. Unfortunately, like I said before, I don't have much choice due to size of laundry closet could only fit a 29-3/4 inch depth. I don't have any experience with the TL he washers, but haven't heard good things from two others... may not be LG

What does POS stand for?

(lol)

I would love to see videos!

Enduring...piece of ...feces

I can't say the word or I'll be in trouble. ...

I swear one of these days I'm going to make a video destroying this POS. That's how bad I hate it.

LOL! I know the feeling!

No video but I did take a sledgehammer to my old Corning ceramic cooktop. I hated that thing with a passion and then, one evening after dinner, I noticed that the electronics had failed and one of the burners wouldn't shut off. (Least ways, that was my story. I mighta', coulda' possibly forgotten to shut it off....)

Thanks Mamap, I knew that, just playing dumb %-)