Hi there Kathy7944, I don't think it was ever a problem. TurboWash was designed to work that way. I will copy and paste an explanation of TurboWash that I found.

LG’s revolutionary TurboWash® technology on the ENERGY STAR® MOST
EFFICIENT 2016 LG 4.5 DOE cu. ft. High-Efficiency Front Load Washer with
TurboWash in Graphite Steel, Model # WM4270HVA allows you to wash
larger loads 20 minutes faster, with outstanding cleaning performance.
It uses the Power motion wash action system along with increased water
temperatures to enhance and speed up the wash cycle which results in
shorter wash times without sacrificing wash performance. It's special
combination of drain, rinse and spin help reduce the time needed to get
rid of soapy water. The TurboWash® smart rinse jet nozzle acts like a
running faucet. TurboWash® is a default option for the 'Normal', Heavy
Duty' and Speed Wash' cycles and cannot be deselected. To deactivate it
from those cycles, you would need to select either a Steam, Cold Wash or
Fabric Softener option on the control panel which would return the
cycles to their normal operation and timing. For the 'Speed Wash' cycle,
TurboWash® cannot be deactivated. Other downloaded cycles with the
selectable TurboWash® option are available using the LG Smart Laundry
App. For the Sanitary, Bright Whites and Towels cycles, TurboWash® can
be selected or deselected. It is not a selectable option for the
Bedding, Allergiene, (PreWash+) Normal, Waterproof and Delicates cycles.
For the most effective use of your Fabric Softener, LG recommends that
TurboWash® be deselected. Fabric softener can still be used even though
the indicator light does not illuminate...^IFV

HOPE THIS HELPS!! I have the 4270, btw.

Here's a bit more for you:

HI Harley. The way that the
TurboWash™ option works with your cycles in the ENERGY STAR® MOST
EFFICIENT 2016 LG 4.5 DOE cu. ft. High-Efficiency Front Load Washer with
TurboWash in White, Model # WM4270HWA is that it is engaged
automatically for COTTON/NORMAL, HEAVY DUTY, and SPEEDWASH™ cycles but
is is automatically deselected for COTTON/NORMAL and HEAVY DUTY cycles
if the STEAM option is selected. The TurboWash™ option can also be added
to BRIGHT WHITES™, SANITARY, PERM. PRESS/CASUAL, TOWELS, and SPORTS
WEAR cycles and it cannot be used with BULKY/BEDDING, TUB CLEAN, POWER
CLEANSE, ALLERGIENE™, WOOL, or DELICATES. This is not a problem with the
washer, that is the design of the option...^IFV
Was this helpful?helpful

This is the complaint I've seen

"I have had this machine for 6 weeks. The only issue I have with this machine is that once you select the "Turbo Washing" option, there is no way to de-select it. The machine keeps this setting forever. Apparently this is a known bug/issue ( see picture below or the support section under http://www.lg.com/us/washers/lg-WM4270HWA-front-load-washer ). I have not yet chatted with LG's technical service, but if there is a way to deselect this feature, I will change my rating of this machine,

Cons: operation bugs"

AND

"I generally like this washing machine, but this model has a known bug/problem. If you chose the Cotton/normal cycle (and some other washing cycles), and select the Turbo-Wash feature, the machine locks in this setting (Turbo-Wash) and there is no way to deselect it, even after you turn-off the machine. I talked with an LG rep somewhere in Asia, I think, and she told me this is the way the machine was designed. (LG must have heard from this problem a lot because the rep answered right away, without even knowing my washing machine model, and with a set of boiler-plate answers.) However, that the machine was designed this way cannot be true. First, when I used the machine for the first 4-6 weeks and selected Cotton/normal, Turbo-Wash was not selected. Second, the LG manual for the WF42H5000AW clearly states that Turbo Wash is an option."

So, is it that this user, and others, are trying to "deselect" something that is a programmed part of certain cycle? If so, that's fine, some of the complaints implied that once selected, it can never be turned off--I imagine I will use it anyhow, but I love the flexibility of tweaking my cycles based on my needs.

iPhone, to date, is not NFC (Near Field Communication) enabled except for Apple Pay, therefore, you are correct, the feature only works with Androids.

Perhaps newer versions of iPhone will become enabled.

Thanks.

All I can tell you is what I copied and pasted above. This machine works EXACTLY as described above. I found this information on the Q&A on Home Depot's website and most of the questions are answered by an LG customer service rep. What I copied and pasted above is from an LG customer service rep. This machine operates exactly as it's designed to operate. It's not a "bug".

Never heard or seen any of it. Turbo Wash can be used or not, operator discretion. It s on by default with Normal. Anything else that you describe is not normal and will require service.

By default, some cycles use it and some do not. I have always been able to select or deselect it as desired.

Personally, I love using it.. Only downside for me is that I think it makes 'sudsy' detergents foam up more

I have the LG 3570, which is one model down from the 4270. Turbo Wash is on by default for some cycles - but it can certainly be turned off by pressing the Turbo Wash button once, which should cause the button's light to shut off.

Just did a load of towels. Normally, I add the turbo wash option (to the towel cycle), but decided to try leaving it off this time and noticed that I got clearer rinses. I was worried when I had suds 'rising' through the tub holes and front lip at the very beginning.

Wow..sometimes LG knows what they're doing haha

hmmmmm sspeer9, that's interesting. I am having a heck of a time getting clear rinses with this machine. And I don't overdose with soap, either. So are you saying that with turbo wash on, the rinse cycle doesn't work as well? I've been using turbo wash a lot. I've also noticed that no matter HOW many times I rinse (sometimes I even have to do a rinse and spin after the load..which I always add and extra rinse or two) I'm getting what looks like soap bubbles/foam in the rubber boot after the load is finished. Never had this problem with the Duet. I've decided I'm not crazy about this 4270. Maybe I just haven't figured it out yet. I've only had it a month. It just seems like it doesn't do a very good job of rinsing. Or are those maybe air bubbles?? I have no clue.

Kpyeatt..are you using liquid or powder detergent?

It seems like the water lines or a reservoir retains the older soapy water. On the first spray during a rinse, I can see the soap bubbles. I also think the pressure and spray agitates the soap. Adding extra rinses helps as it dilutes the soap for the next cycle

Sounds like overuse of detergent.

rpsinfoman, I'm using the same amount of detergent that I always used in my Duet which I had for 10 years. Never had an issue until now.

mamapinky, I use both powder and liquid detergents (mainly Persil Megaperls and Persil Color Gel). Maybe sspeer9 is right. Maybe the pressure and the spray on turbowash agitates the soap more. All I know with 100% certainty is that it's 100% frustrating. I wish I'd bought the Electrolux. Uses fresh water for rinse. Oh well. Too late now. I'm stuck with this thing.

ALL washers use fresh water for rinsing. Listen during operation, you'll hear water run out the drain drain hose after the wash period ... which means more water has to fill in through the supply hoses for rinsing. Wash water isn't saved in a reservoir and reused for rinsing.

I vaguely recall that some brand (maybe Electrolux) advertises a Fresh Water Rinse feature ... which means that the rinse fill (or some of it) on the machines so-featured does not pass through the detergent cup of the dispenser drawer so can't pick up any residual detergent from there. Some of the fill for the final rinse (or whichever rinse injects softener) must pass through the dispenser drawer.

I think rinsing is going to be an issue with most new machines. They are just so stingy with the water. Washing seems fine, but I think the rinsing is really the tough part. There's no real substitute to water volume.

My advice is to always add a couple extra rinses and be stingy with the detergent if you don't have a particularly dirty load. I use megaperls often and only use 2 Tbsp and a bit of STPP

Pretreaters all seem to create a lot of suds as well. If I have a load where I used those, I like to use the prewash option to help cut down the suds on the main wash

dadoes, thanks for the explanation. That makes more sense now. I got the impression that Electrolux was the only one to use fresh water for rinsing.

sspeer9, I use no more than 2 Tbsp and STPP, as well. Sometimes less depending on the load. Are you still using the Turbo Wash option? BTW, do you know how many rinses you can add to each load with this machine?

@kpyeatt How hard or soft is your water? I have soft water and use a maximum of 1Tbl of powdered detergent with no bubbles . Some powdered detergent namely he Cheer gives suds no matter how little I use. I have an older Tier 2 LG machine that has up to 5 extra rinses. Check your manual. BTW my 2 year old LG Tier 2 machine replaced a 10 year old Tier 1 duet that used both more water and more detergent than this LG. Your machine is a Tier 3 machine, I believe, that uses even less water than the Tier 2 machines. I wouldn't assume it would need the same doses of detergent as the older Whirlpool. I know the turbo speeds up the load, but do you really like the turbo rinses?

poppy, my water is medium. So I'm wondering if my Duet 2006 model was a Tier 1. I had no idea what a Tier 1, 2, or 3 was until I purchased this LG. I probably would have purchased one that used more water. I'm having trouble getting everything rinsed out, even with the Turbo Wash option turned on. I really thought it would help with the rinsing but I'm not so sure. The jury is still out on this. If and when I get this machine figured out who knows, maybe I'll like it...I hope.

If you don't deselect turbo on normal, you get turbo. I hardly ever use normal cycle for washing clothes, not enough water. Try bulky or comforter or whatever your cycle name is, no turbo, and one extra rinse. Cut your detergent by 1/2 tsp = 5 tsps and see if there is a difference. If doing towels, use medium spin to promote fluffiness, not flattening you get with high or extra high.

My duet was an 2004 and was a Tier 1.

"Cut your detergent by 1/2 tsp = 6 tsps and see if there is a difference."

You mean use 5 teaspoons?

3 teaspoons = 1 tablespoon

kpyeatt said she/he uses 2 tablespoons, so that's 6 teaspoons.

You're right dadoes I remembered it as 4 tsp, doh.

I think it goes up to three. you can press the extra rinse button, it should display the number of extra selected..it will cycle through the numbers

Ok I'll try 5 tsp and see what happens. And maybe 1 Tbsp of liquid??? And do you know how many rinses you get if you do NOT press the extra rinse button? If you press the button, I think you can only add two extras.

The number of default rinses in a cycle depends on the cycle chosen. My Bulky cycle has 2 rinses programmed in. YMMV. I would check your manual although I know from experience how poor the LG manuals are.

Try using the towels cycle. I understand it does 3 rinses by default and you can add more.

The LG Manual doesn't give much info at all...as with most manuals. Where do you find all this "hidden" info on the cycles such as the towels cycle having 3 rinses by default? Thanks for all the help, y'all!

I didn't google the model but does yours have a custom cycle button? If so there's a phone app that you can link to the washer and change cycles or add more that way.

I'm pretty sure mine has a custom cycle button but didn't know you could do this. Thanks, Sandy. You seem to know more about my LG than I do. haha.

Thanks for the info Poppy. I guess I'll have to figure mine out the "long hand" way, as well.

I have a friend who has this model and he told me the towels cycle has 3 standard rinses with the ability to add more. I've not known anyone to take advantage of the app to download cycles. but it only supports droids, it doesn't support Apple iPhones.

Across model lines with Turbo Wash, the standard number of rinses is 2, with the exception of White Whites, Towels, and a specialty cycle or two.

With Turbo Wash engaged on select cycles, their is only 1 deep rinse, and two spray rinses. If your using Turbo Wash, it is wise to add back additional rinses with extra rinse selection. Obviously this is a way to cut time to the overhaul cycle.

In addition, with Turbo Wash engaged on select cycles, the water level is also decreased in the final rinses. With the exception of Bulky and White Whites. It works reverse with the Normal Casual which TW is on by default and there is a higher level rinse. With it off in Normal Casual, the rinse level is lower. Hope this helps.

rpsinfoman, FANTASTIC info and helps so much! THANK YOU! Just what I was looking for.

boba1, unfortunately I have an iPhone (at least unfortunate in regards to this machine). Thanks for the info.

Can anyone tell me if the Turbowash is hard on clothes? I'd like to replace a 10+ year old whirlpool front load washer and matching dryer that came with the house I recently purchased because I can't seem to completely get the musty smell out nor all the moldy residue out of the gasket and detergent compartment. I'm pretty excited to get a model to combine with the LG sidekick because my daughter's clothes make pretty small loads and I'd love to be able to do 2 loads at once. But then I read that loads can frequently take 90-120 minutes in the newer front loaders. That's crazy! My current washer takes about an hour with an extra rinse. I thought an upgrade was going to improve my efficiency, not the opposite. Turbowash sounds like it helps but it sounds like it might be harsh on clothes with this high powered water spray that is described. If anyone could please share their personal experience, I would appreciate it. Thanks!

Can anyone tell me if the Turbowash is hard on clothes? I'd like to replace a 10+ year old whirlpool front load washer and matching dryer that came with the house I recently purchased because I can't seem to completely get the musty smell out nor all the moldy residue out of the gasket and detergent compartment. I'm pretty excited to get a model to combine with the LG sidekick because my daughter's clothes make pretty small loads and I'd love to be able to do 2 loads at once. But then I read that loads can frequently take 90-120 minutes in the newer front loaders. That's crazy! My current washer takes about an hour with an extra rinse. I thought an upgrade was going to improve my efficiency, not the opposite. Turbowash sounds like it helps but it sounds like it might be harsh on clothes with this high powered water spray that is described. If anyone could please share their personal experience, I would appreciate it. Thanks!