I feel the logic boards will possibly have a noticeable burnt smell (as a modem did that went out during a storm). I have surge protectors on my openers as computers and etc.. I've heard if a lighting strike is close enough the surge protectors probably w/n help. I experience about 5 computers receiving expansion boardâÂÂs damages due to a strike and they all had surge protectors. If it is the board, the cost to you might be as much as another opener vs the actual board's cost. Electronics retail cost can be unreal in many cases. Good Luck! loger

I have a problem very similar to Debbie2340. I recently purchased a top of the line Samsung Induction Slide-In Range. It contains 1 large induction cooking zone and 2 smaller cooking zones. To pair my high-end range, of course I couldn't resist to purchase high-end cookware. I purchased the all-clad nonstick set which should work with induction cooktops. All of the all-clad pieces work on the smaller zones. However, none (not even the large pans) work on the large zone. The error code says that pan is not detected. The manual contains minimum pan base diameter specifications, which says the base must be at least 7 1/4 inches in diameter. My all-clad set has 3 large pans which have exactly 7 1/4 inches of magnetic base diameter (these don't get detected). After much experimenting, I discovered that if I place the pan 2 or 3 inches beyond the circle (to the front or the the right), it then gets detected and then I am able to slide the pan back into the circle and it will continue to heat. Even with this silly workaround, I had to call Samsung and they sent a service technician who replaced several parts and the mainboard. This did not help solve the problem. I then had the entire range replaced with a brand new one. Unfortunately, the new one has the exact same problem and symptoms. I then called Samsung and had a long discussion with the service rep (who was very understanding and sympathy and tried getting an expert engineer to assist). When I was describing the characteristic of the base of the all-clad large pans, I explained that full length of the base is actually near 8 1/4 inches in diameter. The base seems to have very small outer ring (1/2 inch) and this outer ring is not magnetic. The inner ring is exactly 7 1/4 inches in diameter and it is magnetic. I used the magnetic strip provided with the range to test which part of the base is and is not magnetic. Keep in mind that both the inner and outer rings of the pan base I mention above are flat and leveled to each other and connected. The only way to distinguish them is the color. The outer ring is more silverfish in color. The Samsung engineer believes that the non-magnetic outer portion of the pan base is causing the sensors to display that the pan is not detected. In other words, they believe that it detects that there is a nonmagnetic material in the cooking zone and thus will not activate. By moving the pan several inches beyond the circles fools the detection logic since the non-magnetic portion of the pan is no longer inside the cooking zone. This is their theory. I then acquired a cheaper pan from Kitchen Aid (10" skillet with a 7 1/4 inch base diameter). The kitchen aid pan works perfectly on all the cooking zones, including the large cooking zone. The kitchen aid pan has a base which is 100% induction capable (magnetic end to end). So even though both my All-Clad and Kitchen Aid pans have 7 1/4 inches of magnetic material diameter, the All-Clad has extra non-magnetic material on the outer section of the base (1/2 inches on each side, thus a total of 1 inch diameter). At this point I am very disappointed at both Samsung and All-Clad. Samsung seems to have very strict (or hidden) detection requirements which are not clearly communicated to the public. All-Clad should have known this and avoided making expensive induction cookware which has a small non-magnetic section on the outer section of the base. I cannot return the All-Clad cookware since I've already used most of the pans. I will reach out to the All-Clad customer service to get their thoughts on this situation. Bottom Line, Samsung will likely claim that the cookware is the problem. All-Clad will likely claim that Samsung's cooktop is the problem. Does anyone on this forum have any thoughts/comments/suggestions? I can post a photo of the base if anyone thinks it would be helpful. Thanks, Alex1885

I use OO and it suits my needs well. I've not used LO yet, and since they are so closely related I wouldn't expect the differences to impact me very much. Since both are free, you should just flip a coin and take one for a test drive. There's really nothing to lose.

"keep it to yourself. It is non productive" Sorry, I disagree with you entirely. To throw an entire company under the bus because you got one bad product stemming from an item that is know to have a high failure rate INDUSTRY wide is foolish. People should not draw an false conclusion based on you experience and I am offering some perspective. You are certainly welcome to vote your pocket book on LG or any other company as you see fit. I am certainly welcome to comment on your public comment as well and perhaps you should take some reading comprehension classes as I never weighed in on your fix which is great and quite resourceful. It might also be noted that Kenmore might be to blame in this situation as they contract with LG to make those units. Now they might be the same exact thing with different badges or they might have an entirely different set of specifications and quality levels they ask LG to hit. They are notorious for ordering lesser quality look a likes with their Craftsman tool lines. Now , I have no idea about this specific situation and don't want to take the time to research it, but your angst with LG would again il-founded IF Sears were ordering up an inferior product to begin with. That wouldn't be LG's fault, they only be supplying what was ordered. Again - way to go on a low cost fix to an expensive problem, but shame shame for badmouthing an entire company based on a single product that had a problem.