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Windows 8.1 disappeared completely from system after Win 10 install

11 years ago

Hi,

I recently upgraded to Win 10 from 8.1, which was an upgrade from Win 8 that came installed on this notebook, an Asus.

Anyway, I have read that you have 30 days to undo the Win 10 and go back to Win 8.1 (if that is what the previous OS was). So, looking for something else in Control Panel> Systems and Security... I was astonished to see Windows 7 listed under the System restore.... and when I clicked on it, just to see where that would take me, of course, it says can not find previous copy of Windows 7.... I see no mention of Windows 8.1 anywhere in there?

Aside from the fact that I'm thrilled to death to be rid of the incredibly annoying Charms Bar, I really wouldn't care all that much if I didn't have Win 10.

I do not like this. What if I need to go back to 8.1 if 10 starts giving me trouble.

Can anyone help with this, please.

Featured Answer

aputernut

11 years ago

It will go back to 8.1 if that is what you had before, what don't you like about W10? I think it is awesome! I installed it on my 3 W8.1 PC's and my one W7. If you need help navigating it just ask away...

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Comments (7)

Richard (Vero Beach, Florida)
11 years ago
last modified: 11 years ago
Look in "Settings" > "Update and Security" > "Recovery" .

It should look similar to this except yours will hopefully say "Go back to Windows 8.1"

.

===============================

By the way, going to "Control Panel" > "System and Security", I too see "Backup and Restore (Windows 7)" even on this machine, which was not an upgrade, but a clean install. Definitely no Windows 7 to go back to on this one.
User thanked Richard (Vero Beach, Florida)
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Just a question... (1) Are your and your husband's account on the same computer, or separate computers? (2) If so, the computer is back to 8.1 now? (3) Your husbands mail opens and works fine? (4) You have the mail shortcut to click, but clicking it results in the app not coming up? ------------------------------------------------------------ Just thoughts, I'm not a tech... Maybe instead of doing get-appxpackage -AllUsers *microsoft.windowscommunicationsapps* | remove-appxpackage and possibly removing your husband's working mail, you could do get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage to remove only your own? (notice the lack of the AllUsers switch) Don't take my word on that, I may be wrong, wait for someone else, I don't run Windows enough to know my way around. ------------------------------------------------------------- My thought on removing your account, rebooting and adding it again... Might work but I'd probably not be in a hurry to delete my account. Instead, I'd add a second account, switch to it and see if I could get mail working in it. Then I'd make a decision whether to delete the first account or not. That's just me though, and remember, I'm really a Windows user. Just giving you something to consider until someone more qualified comes along. :)
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User
Original Author
11 years ago
Yes. Thank you. I was going "in" the wrong door. Going through settings I do see go back to Windows 8.1.

I only realized that win 7 was listed because I was in there for another reason and happened to see win 7.

I actually do like 10 and so far no problems except one.. and, of course, right now, I can't remember the exact error message, but it is something about a license missing at start up....the license is for something with adk? no, that doesn't look right....

alright, found it through my history

AMD Quick Stream error after upgrade to Windows 10- the license information to use this software is not found

What does this mean?

Honestly It has been so long since I've had any kind of problem that this error message makes me go UGH.... why did i upgrade to 10??

Course, I don't actually know that it is a problem, since i don't even know what it is, what it does, am I missing someting? am I going to have problems because of this message? If not, why the message?

Thanks to both of you and I would appreciate any additional help with this if you can
Richard (Vero Beach, Florida)
11 years ago
Maybe, from this page: http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/amd-quick-stream-error/86bf9016-ac80-44de-8b19-405c984e49de?auth=1

Uninstall and reinstall AMD Quick Stream: http://support.amd.com/en-us/kb-articles/Pages/AMDQuickStreamTechnology.aspx

Or maybe updating it would be sufficient?

I'm afraid I'm not familiar with AMD Quick Stream.
User
Original Author
11 years ago
Thank you.
mikie_gw
11 years ago
Backup & Restore (win 7) is an alternative to using the win8 style File History - Same backup program that originally was in win7. Makes a system image backup and a separate file back up if wanted. Either / Or.

Its scheduled to make a daily system image on my laptop to a 2nd drive.. with ssd's take less than two minutes & don't even notice when it happens.
User
11 years ago
I love the mSATA SSD in my Acer Aspire V5 573P-6896. This computer boots in about a 3rd of the time as my Wife's Identical Laptop without the SSD Drive! I haven't tried using the Backup Restore, I usually make a Cloned Copy of my Hard Drive! Like to be able to pop it in and go!

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