Fault Code FE 30 for induction cooktop

12 years ago

Dear experts: My Miele induction cooktop stopped

working after a power outage (possibly a power surge) and gave the above fault code. The technical help forwarded me an e-mail which suggested the following remedies:

1) check the incoming voltage (how do you do this?)

2) check the connection terminal allocation (again...how do you do this?)

It goes on to say that the "secondary voltage of transformer-rectifier may have been too high (primary voltage greater than 300 volts)

Can anyone explain what this means and how I might check out the above remedies. The third option is to buy new control panels which could run me $1000 to $2000!!!

Sort by:Oldest

Comments (4)

stir_fryi SE Mich
12 years ago
last modified: 9 years ago
I can't help you specifically, but I really wonder how they expect you to do that yourself? Is it no longer under warranty?

Shortly after (less than 2 weeks) getting my Kenmore induction stove it started throwing fault codes (can't remember the number).

The service technician had never seen the induction model before, spent a long time on the phone and then decided they will replace all the boards in the stove! I said no way -- talked to my salesman, got a replacement stove and have never had a problem since.!
0
llaatt22
12 years ago
last modified: 9 years ago
Suggest you repost this in appliance forum including the model number and do a search for that number in the search block near the bottom of the thread list page.

These instructions are obviously meant as starting hints for a qualified technician you might call in for repair work. Miele cooktops usually have special fasteners requiring special tools to gain access to the interior.

The first economical first step would be to find someone with enough smarts to check the power is completely off from the double circuit breaker involved. Then gain access to the junction box where the cooktop wires meet the house wires and check they are all firmly connected.
0
Related Discussions
Grrrr... Fault code on my E'lux induction range during self clean
Q
Comments (24)
A suggestion for people who have had confirmed overheating problems, and perhaps for those who are running self-clean for the first time and want to avoid potential trouble -- When running self-clean, aim a portable desk fan at the unit. If it's a free-standing range with control panel on top, set the fan on a chair or stool and direct the airflow toward the controls and such that some air blows down behind it as well. If a wall oven, try to determine where is the intake grill and direct the fan there rather than at the unit's exhaust flow. The point is to get some additional cooling happening. Sure, this shouldn't be necessary, but it's a small concession to make for the convenience of self-clean. I've run self-clean on my GE Profile range several times to no ill effect. I typically set it to run at night so it's finished in the morn and thus had not monitored how much heat is involved. Last time I ran it during the day and found that the control panel did get quite hot. There is no cooling fan on my range, and although no problems had occurred as a result of previous runs, this time when I noticed the heat buildup, I set a small deskfan blowing at the panel and it cooled noticeably within a few mins.
...See More
Kenmore Elite Induction Cooktop Replacement
Q
Comments (2)
Thanks for the suggestion dixiedarlin1. I called Sears and they would come out to diagnose for $70. The $70 would be deducted from the overall services cost. I would also have the option to apply the $70 towards a new product from them if I wanted. It didn't seem that the folks I call were familiar with the "Service-Saver" program.
...See More
Miele Induction Cooktop - Fault Help
Q
Comments (1)
There is "little chance", if you heard a "bang" there is anything you can do other than call Technical service. Blown fuses usually don't blow with a bang. Since you didn't mention smelling anything, it's not likely a capacitor blew, but that would have required service too. It would be best to cut the power to the unit until it is repaired. Sorry about the bad news!!! Gary
...See More
Miele 30 inch Induction Cooktop...
Q
Comments (4)
It's not particular to Miele, or any particular model. If you're actually using it as a work space, rather than just as a place to set stuff down, you should lock the unit so that the controls won't be upset if you cover them up, or have a pool of water, or sense a knife or something and think it was a cooking vessel (which would only matter if you accidentally turned on the element in question). I haven't checked your model's manual for how you enter and exit child lock, but the most common thing is that you hold your finger (or palm if your fingers aren't warm enough) on the power switch for five seconds. Very easy. You don't want to do anything that will nick the glass, however, because scratches can develop into cracks. It would be worthwhile if you want to use the area on a daily basis to chop on, put potentially scratchy things on (like a cooling rack with metal feet), etc., to have either a cutting board, or maybe a Formica topped piece of Masonite, that fits over the unit when you're using it for counterspace. If you're just using it for mixing bowls, ingredients, etc., and there's nothing scratchy/nicky or metal involved, and if the controls don't beep at you for being covered, you don't really need to put it in lock mode. I do that all the time on my induction.
...See More
Related Professionals
Ashburn Home Automation & Home Media · Atlanta Home Automation & Home Media · Centennial Home Automation & Home Media · Fort Collins Home Automation & Home Media · Fort Lauderdale Home Automation & Home Media · Newtown Square Home Automation & Home Media · Orange County Home Automation & Home Media · Riverside Home Automation & Home Media · Safety Harbor Home Automation & Home Media · Seattle Home Automation & Home Media · Worcester Electricians · Markham Electricians · Deer Park Lighting · Fort Washington Lighting · Tukwila Lighting
craig-ll
10 years ago
last modified: 9 years ago
I have the same FE 30 problem on my KM5733 Induction cooktop whenever it's circuit breaker/isolation switch (in my house's fuse box) has been turned off and then on again. I have turned in back on after waiting a day or longer (figuring it needed to reset itself?) and the results have been hit and miss and I have had no idea why it would work sometimes and not others. Needless to say, I've trolled the net looking for answers and Miele online support is useless (unless you're ok with shelling out loads of cash to have a technician come by) and I still haven't heard back from them after lodging an enquiry.

What I have discovered from this and other forums is that these units do not like being attached to a power source which has a voltage significantly above the amount stipulated in its specifications (for my unit it's 230 Volts). After reading this I used a voltage meter to measure the voltage in one of the power outlets in my house (I have a really cheap meter I'd bought a while ago at an electronics retailer). Sure enough it was above 260 Volts which is totally beyond the range it's supposed to be for where I'm living.

The thing is, I know the unit works just fine provided it has been turned on and it doesn't get the initial FE 30 error (it's almost like you have to get past an initial voltage check and then once it's going everything is ok). If the voltage is at an "acceptable" (whatever that may be) level when it's turned on, it will turn on and then stay on even if the voltage goes up afterwards (which it obviously has done during the time from when it was last switched on until recently).

How did I get it to work this time? well I thought of ways to reduce the voltage to the unit and came across all sorts of stuff on the net including powerbox voltage reducers, optimisers, blah, blah... I thought this is total rubbish and I'm going to ring the power company and complain about the voltage being so high when it's not supposed to be. I then thought back to my old high school physics days and remembered that there's a relationship between voltage, current and resistance. I then thought the voltage to the induction cooktop (as well as to all the other power outlets/circuits in the house) is likely to drop if I plug in and turned on a lot of high resistance electrical appliances.

Sure enough, when I turned on the kettle, toaster, clothes dryer, computers, televisions, electric oil heaters, lights and dishwasher, the voltage in the power outlet I'd been measuring went down from 260 to 235 volts.

I then turned on the power to the induction top back on and it turned on and with no FE 30 error!

I boiled some water to make sure everything was working ok (it was) and then I turned off the induction top and all of the other devices I'd switched on.

Still no FE 30 error! Great.

I double checked the unit by turning it back on and boiling water again and it did it with no problems. I then turned the unit off and measured the voltage in the power outlet again and sure enough it was back at 260 Volts. Hurray!

I'm now going to ring the power company and make a complaint...
HU-261719402
last year
Kudos to you. Thank you.
0

Fault Code FE 30 for induction cooktop

Comments (4)

stir_fryi SE Mich

llaatt22

Related Discussions

Related Professionals

craig-ll

HU-261719402

COMPANY

BUSINESS SERVICES

GET HELP

CONNECT WITH US