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missing 2 drivers in xp

15 years ago

I've installed a new hard drive with XP Home Ed SP2. In device manager there are still 2 devices with yellow exclamation marks - Ethernet Controller and Multi-media Audio Controller. As I've never installed XP with its drivers on a new HD by myself, I may have done something wrong.

(When I first bought my Dell Dimension Desktop 4700, I installed an Augigy 2 ZS sound card.) I installed the card and software with its CD, but didn't do anything with the onboard sound... Was it wrong to skip this step? What could be wrong with the Audio Controller?

I've been Googling all evening and have been to numerous sites including Dell's driver download site. However, I have no idea what I need to download for the Ethernet Controller or the Multi-media Audio Controller. (Neither of those names are listed!) My internet connection is with Verizon DSL.

I thought I would check here for help before going to the computer shop. Any questions or suggestions will be greaty appreciated. Thank you! :)

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Comments (2)

mike_kaiser_gw
15 years ago
Let's take this one at a time. Do you still have the Audigy sound card installed? If so, when you look in device manager do you see it listed without an exclamation mark? If so, the second device is the onboard audio. I would disable that in the BIOS (assuming Dell gives that option) or disable it in Device Manager. If the Audigy doesn't show up, I would re-install it with the latest, greatest driver downloaded from Creative. If you are no longer using the sound card and just want to use the onboard audio, follow the steps below to find the driver and choose audio.

As for the network card, go to Dell Support. Choose "support for home users" then "drivers and downloads" and either plug in your system tag or search by model. Then choose "Network" and the driver is the "Intel Driver Pro 10/100" (third on the list).
abreeze
Original Author
15 years ago
Thank you, thank you, thank you!!! :) No more yellow exclamation marks, Mike. I was able to enter the BIOS and turn off the onboard audio, but I had quite a time with the ethernet controller. My problems came from using Dell's Download Manager. I finally read through the FAQs and saw how to bypass the download manager and download directly from the browser. That worked beautifully. Thanks again, Mike, and all of you wonderful folks who give so willingly of your knowledge and time to those in need.
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