Re: Blue Screen (of death) and HP printers. I have an HP Photosmart 3210 XI All-In-One and it has a glitch with one application. It works with everything else I have. An updated driver did not help, and my queriers were ignored by both HP and MicroSoft. I have discovered a work-a-around. The Problem: Windows XP Office 2000 - buried within Office 2000 is a scaled down version of MicroSoft Photo Editor. The features that it has works very well. If I bring an image into the photo editor and attempt to print it, XP complains of an illegal operation and shuts down the photo editor. The Work-a-Around: After the computer has booted and before attempting to print an image from the photo editor, re-install the printer, or install it as another printer and delete the original install. This can be before starting the photo editor or after an image has been loaded into it. To install: Go to the "control Panel", click, or double click depending on how your computer is set up, on hte "add printer" icon. Follow the instructions in the connection wizard making sure that you choose the port that your printer is connected to. After "finish" of the install, a new printer icon will appear in the printers windows and the newly installed printer will have a check mark indicating it s the default printer. Right click on the old printer icon and delete it. (You probably don't need to uninstall the unused printer connection. I do it to conserve resources.) Close the windows and you are ready to print until the computer is rebooted again. As a bonus, the intall-printer untiltiy will remember all your replies except for the connection port making it short work to reinstall the next time. Strangely enough, this is the only application I have that exhibits this problem. All others work fine including an ancient version of NetScape.

Have a look at the link and perhaps there is help there.. Here is a link that might be useful: Information

The crash was eveil and took place in stages. First, I was told there wasn't enough virtual memory. The the screen/programs kept freezing and I had to use the start button on the tower to shut down the session in order to get out of the frozen screen. Things got very slow and when I ran MS security Essentials it removed several files but the problems persisted. Finally, when I rebooted I didn't have a router and last, the modem stopped working. I took the tower to a local repair shop and he was very curt when he called me and said I had a terrible virus. He was about to wipe clean the hard drive and I askede if I could come in and save some files. His reply was that he didn't have time to wait for me. I couldn't stand going without email and internet so I just let him do his thing. Oh, he also told me to get a new router and he had never seen my old router. I did as I was told and went to Staples where a salesman advised me against getting the super-duper wireless model router because my ISP, TDS is notoriously slow (boy do I agree with that!) and even if I got a very good router I still would never be able to stream movies. The repairman gave me back the tower with a version of XP slightly different from my original (no, I don't know what I had, only that the screen and icons work a little differently), Internet Explorer 8 and Outlook Express. I immediately had problems setting up OE even thgough my ISP confirmed I had used all the correct settings. I had bought a new printer with wireless capabilities and it worked only as a wireless. Then--the router stopped working!!! When the man from Staples came he sat down and opened a few programs and punched in changes while he was able to talk to me. He found that my laptop had a virus but I no longer use it because I prefer my netbook. He told me he found several settings that were incorrect even though I never changed them. He was quite a whiz, polite, patient and I am pleased I now know someone local who will come to my house if I need him. He said Staples will have some good sales around Christmas and recommended HP. One of my previous desktops was HP and I was always satisfied with the way it worked. He carefully told me he thought I would find what I want and get a better deal with an HP when I said I was considering a Dell. Lastly, he recommended I get 6G of RAM, 500 or more on a hard drive, and a quad core processor. I am about to put out a general question on this forum asking what I can expect if I pay for a quad core vs. a dual core. Before he left he asked if I wanted him to he would set me up with a gmail account. I told him TDS's POP3 and SMTP is gmail and I was going to let them set me up with their gmail for my two email addys. My mail is @ TDS, not @ gmail, but the server uses gmail. Not certain I understand this. Sorry, I am aware I said a lot but didn't tell you specifically what the tech did when he came to my home. It was like he worked magic! Nancy

I would bet if it is a new pc with windows 7 it will be 64 bit. You can always try to do the install and let it find the printer, it will give you the option to find your model number in the list and it may well just get the proper driver and install. It did that with mine. this link may provide some info for you 7 Windows 7 Printer Installation Tips How to Set Up a Printer in Windows 7How to Set Up a Printer in Windows 7 and the windows 7 forums are an excellent source of info they have some great tutorials there too. Here is a link that might be useful: 7forums