The system has recovered from a serious error

13 years ago

I've been having these for the last couple of months. I've been googling the details in the error report but don't really understand the error that's occurring. I think it 'might' be related to my NVidia graphics card or driver, but I have the latest driver, and that might not be the problem anyway.

I hope someone has some insight into this and can help figure it out and hopefully fix it! :-)

here's the report-

BCCode: 1000000a BCP1:00000166 BCP2: 00000002 BCP3: 00000000 BCP4: 80E5443 OSVer: 5_1_2600 Sp: 3_0 product 768_1

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Comments (8)

ravencajun Zone 8b TX
13 years ago
go to the event viewer on the pc, control panel administrative tools, event viewer, there you will see the various logs check the system logs for red and yellow flags click those for more information, you will see error codes you can google those for details. You should find something out about what's going on.

in device manager do you see anything flagged?
joefromsd
Original Author
13 years ago
Yes, I see a red X and when I click Properties I see this
Error code 1000000a, parameter1 00000166, parameter2 00000002, parameter3 00000000, parameter4 804e5443.

I googled that but see all kinds of other similar error codes people are discussing.

How can I find specific Info on this error? Below that red X I also see two yellow warning events, both have the source of asw Rdr. Is that a clue?

really appreciate your help on this Ravencajun!
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zep516
13 years ago
Download WhoCrashed See link below for whocrashed.
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

1 Put a tick in Accept then click on Next.

2 Put a tick in the Don't create a start menu folder then click Next

3 Put a tick in Create a Desktop Icon. then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish.
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it.
Copy and paste it into your next reply.

Here is a link that might be useful: WhoCrashed
joefromsd
Original Author
13 years ago
Ah Ha, seems like it's coming from my free Avast! I'm going to go look for the proper driver!

On Sun 1/6/2013 5:31:33 PM GMT your computer crashed
crash dump file: C:\windows\Minidump\Mini010613-01.dmp
This was probably caused by the following module: aswrdr.sys (aswRdr+0x1E01)
Bugcheck code: 0x1000000A (0x166, 0x2, 0x0, 0xFFFFFFFF804E5443)
Error: CUSTOM_ERROR
file path: C:\windows\system32\drivers\aswrdr.sys
product: avast! Antivirus
company: AVAST Software
description: avast! TDI Redirect Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswrdr.sys (avast! TDI Redirect Driver, AVAST Software).
zep516
13 years ago
I would uninstall Avast using the instructions below,
http://www.avast.com/uninstall-utility

Then

Reinstall Free Avast from the link below
http://www.avast.com/free-antivirus-download

So download the free version of Avast first, don't install it just yet. Just get the set up file to the desktop, now run the Avast uninstaller in my first link, let it uninstall Avast. Now double click the set up file for Avast that you downloaded before and reinstall Avast.

If your blue screes persists we can send you to a Blue screen forum for better evaluation

This post was edited by zep516 on Sun, Jan 6, 13 at 14:47
joefromsd
Original Author
13 years ago
Right on Zep, I went and got both, it says to use Safe Mode to do the uninstall so that's what I'll do, then I'll check back in!
joefromsd
Original Author
13 years ago
OK, reinstalled, we'll see ..

thanks for the help Raven and Zep!
ravencajun Zone 8b TX
13 years ago
yes this is the info for that message
Aswrdr.sys with description avast! TDI RDR Driver is a driver file from company AVAST Software belonging to product avast! Antivirus System.
The file is digitally signed from ALWIL Software - VeriSign Time Stamping Services Signer
We do not recommend removing digitally signed files from ALWIL Software

Great work!

Joe, I love that program. They are doing great work.

The system has recovered from a serious error

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ravencajun Zone 8b TX

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The system has recovered from a serious error

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