In firefox if you click tools at the top then add/ons you will see a list of add/ons installed one of those apparently is causing a problem if your not using any add/ons then uninstall them you will see the uninstall option there. I just want to make sure your not running fiefox in safe mode all the time.

Try this first, Here are Instructions that may help resolve the Issue Reregister DLL files that are associated with Cryptographic Services To register .dll files that are associated with Cryptographic Services, follow these steps: 1. Click Start, and then click Run. 2. In the Open box, type cmd, and then click OK. 3. At the command prompt, type the following commands, pressing ENTER after each line: Note Click OK if you are prompted. Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file. regsvr32 softpub.dll regsvr32 /u wintrust.dll regsvr32 /u initpki.dll regsvr32 /u dssenh.dll regsvr32 /u rsaenh.dll regsvr32 /u gpkcsp.dll regsvr32 /u sccbase.dll regsvr32 /u slbcsp.dll regsvr32 /u cryptdlg.dll regsvr32 /u softpub.dll exit 4. Restart your computer. 5. Click Start, click Run, type cmd in the Open box, and then click OK. 6. At the command prompt, type the following commands (press ENTER after each command). Note Click OK if you are prompted. Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file. regsvr32 softpub.dll regsvr32 wintrust.dll regsvr32 initpki.dll regsvr32 dssenh.dll regsvr32 rsaenh.dll regsvr32 gpkcsp.dll regsvr32 sccbase.dll regsvr32 slbcsp.dll regsvr32 cryptdlg.dll regsvr32 softpub.dll exit

Do you have Ccleaner installed? If so start it then click the 'Registry' button on the left side. Do not alter any settings, click 'Scan for issues'. The scan may find a few or more likely a few hundred entries, do not fear these are all obsolete or left over entries. Once the scan is complete you should click 'Fix selected issues' or something similar. Back up the registry when prompted and click to remove the items show. Close program, hopefully the issue will be resolved Note to lurkers, do not play in here unless you fully understand the implications. A wrong move and you will possibly have monumental problems. Under normal circumstances any obsolete entry in the registry is simply ignored by the computer. In not2bright's case this is a move to stop the aggravation at startup.

You can open Windows Media Player and see if there is a Urge tab at the top right, if there is, you can do as Jane said, remove Windows Media Player, then download and install again and uncheck to not install Urge. If you don't have the Urge tab, I guess it's gone.