error message

17 years ago

seems to be a DSL connectivity problem in that I can be surfing and suddenly nothing is getting through. I can go away and come back and it's OK.

Have rebooted several times and reset modem power......??

this is the error message I have been receiving.

IEXPLORE.EXE - Application Error

The instruction at "0x42fc2b62" referenced memory at "ox43686aa4", The memory could not be "read".

Click on OK to terminate the program.

appreciate any info

thanks

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Comments (21)

zep516
17 years ago
What version of Internet Explorer?
zep516
17 years ago
Most of the time that error is associated with a browser add-on such as 'toolbars'.
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rosie_ga
Original Author
17 years ago
Internet Explorer...is version 7.

I don't think I have added anything new......not aware of a new toolbar.

rosie
zep516
17 years ago
Try doing this just in case it is an add/on problem, let it run for a while and see if it helps:

1. Start Menu > All Programs > Accessories > System Tools > Internet Explorer (no add ons)
adichristi
17 years ago
I am also getting a error message, but mine says FF has encountered a problem and needs to close, we are sorry for the inconvenience. Zep516 do you know how to get rid of this?

I found this in my advanced system information, under view the error log. ( The IP address lease then my IP numbers follow for the network card with network address then more numbers has been denied by the DHCP server then my IP address.)The DHCP server sent a DHCPNACK message)

Also another one that said- (Your computer has lost the lease to it's IP address then my IP numbers on the network card with network address then more numbers.)

Thanks for taking the time to read this.
zep516
17 years ago
Does firefox give an error like below, if so that might help.

Firefox has encountered a problem and needs to close. We are sorry for the inconveniense", with details:
Error Signature
AppName: firefox.exe AppVer 1.8.20051.11116 ModName js3250.dll
ModVer: 4.0.0.0 Offset 000301bf
owbist
17 years ago
Rosie, you could try clicking Start, click Run
type ipconfig /release
click OK
then type ipconfig /renew
click OK

Note the space after ipconfig and before the slash.
adichristi
17 years ago
zep516, yes that has come up but the numbers are different than yours.
zep516
17 years ago
Need numbers if you can record them,it might help at least give a clue, the browser is crashing for some reason and like Internet Explorer it could be an add/on issue that is the first thing to try usually

Google-----> Disable add ons for firefox. to see how to do it.

Follow owbist instruction also.
adichristi
17 years ago
AppName:firefox.exe ModVer8050727762 AppVer 1903334 ModName msvcr80.dll offsetooo4ef67

I will goggle that now for ff add ons.
zep516
17 years ago
Also see link, for firefox in safe mode

Here is a link that might be useful: Safe mode firefox..
zep516
17 years ago
Also see this link,

Here is a link that might be useful: Firefox+crashes
adichristi
17 years ago
zep516,Well, I disabled add ons for firefox and for IE. Thanks for the FF safe-mode link. That was easy. It's so nice to have people like you to help others. Thank you...

Now, I will cruise along and see if the ERROR bug comes up on my screen. I will let you know.
adichristi
17 years ago
zep516, I am tickled pink, the computer is error free! Thank you, zep516 and owbist. It worked.

I was so excited that the error message didn't come up on the screen, I lost track of time last night! Thanks again...
zep516
17 years ago
Well now your supposed to enable 1 add/on at a time to determine which add/on is causing the issue.
adichristi
17 years ago
Now what?

Should I just leave it as is? The computer is working great.
zep516
17 years ago
In firefox if you click tools at the top then add/ons you will see a list of add/ons installed one of those apparently is causing a problem if your not using any add/ons then uninstall them you will see the uninstall option there.

I just want to make sure your not running fiefox in safe mode all the time.
rosie_ga
Original Author
17 years ago
wow.......so much info....thank you. Will try your fix in a bit.

like the other poster said......sure is nice to have help and help given so graciously

thanks
adichristi
17 years ago
zep516, I made sure that I clicked the right button so FF was not in the safe mode. I think The AVG Safe Search 8.0 was the cause. That was the only add/ons that was in there. As soon as I did that the computer was running great.

So, I think AVG SAFE SEARCH caused all the errors.

Thank you!
ravencajun Zone 8b TX
17 years ago
that AVG safe search is famous for causing those kinds of problems and it may well be what is causing the IE problem too, if you have it disable it.
adichristi
17 years ago
Ditto!