SHOP PRODUCTS
Houzz Logo Print
nhbaskets

Moral question-what would you have done?

nhbaskets
2 years ago

A friend told me a story about a purchase her DH had made for their son and DIL from a big box store. Evidently he ordered it online and picked it up at a nearby store. A few days later he received an email saying the order would be cancelled if not picked up by a certain date. That date came and went. He then received an email that the order was cancelled and since found the ’pending’ transaction on his cc had gone away. So basically they got the item, which was several hundred dollars, for free.


What would you have done? Part of me feels that something should have been said to the store. Does the clerk that gave him the item have any repercussions from their employer? Is this just a cost of doing business for the store? I’ve had the case of receiving an incorrect item delivered and the store says to keep or donate the item. I look at this a bit differently, though. Curious what others think.

Comments (3)

Sponsored
Davidson Builders
Average rating: 5 out of 5 stars1 Review
Franklin County's Full-Scale General Contractor