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How should we handle our granite countertops installed with scratches?

4 years ago

The very day we had our new granite countertops installed we found visible scratches. One being four ft in length. I immediately emailed the installation co. with picture. After confirmation from the installer, him blaming the slab provider. Then the installer and slab provider came out to confirm again, the provider blamed the quarry. I’m curious what’s our best plan of action here as they are arriving again in a couple days to offer some plan of action to rectify the issue. My husband wants all new installed.

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