Another Amazon Error
bob_cville
5 years ago
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Sammy
5 years agolast modified: 5 years agoaok27502
5 years agoRelated Discussions
Another Amazon Book - 12 cents !
Comments (2)Amazing. I ordered the first one. I need new bookshelves, or to get rid of some books tho. Kathy...See MoreDoesn't Amazon refund money?
Comments (7)As you probably already know, when you go through the process of returning online, there is a prompt that will ask if you want a refund or a credit but the default is marked to a credit. Sometimes when I go through it too quickly, I will forget to change that. Irregardless though, I think that charging you for it, must have been an error on their part and they still have not fixed it right. Instead of going through chat, which can sometimes result in crossed wires, you may want to call. There is an option where they will have someone call you instead and that has always worked really well for me....See MoreSpeaking of Amazon
Comments (15)Maybe the circumstances are real but fishers are using it as a verifiable ploy to get people to respond to their email. Real or not, I never ever click on links inside of an email because you just never know for sure. If you end up needing to contact Amazon about it, I would go to the site directly and chat or call to inquire....See MoreAmazon issue
Comments (22)Winter, you've been quite unlucky but your experience suggests it was a Marketplace seller? You may be right but in this case I rather doubt it. If I hadn't ordered the same product twice before from Amazon...with no send/delivery problems...I wouldn't have been so flummoxed. The telephone representative was extremely rude and refused to listen to logic. It was a rather harrowing experience. Particularly considering that I had just ordered and paid for an $800+ computer through them. It was delivered with no problems. Perhaps it depends on the $$$ size of the order. I don't know. But it sure threw me off from any future business with them. I ate the orders that were damaged and likely...as you suggest...from an outside vendor. It just wasn't worth the hassle to try to return the items. Instead, I donated them and repurchased them locally. I live out in the country with no close access to UPS and I no longer drive. They're a terrible delivery service where I live and returning merchandise is a massive mission not often successful. I did return the one of the three ordered containers of Lutein incorrectly sent and I had to call UPS to return a second time to give me the return label/packaging because they never rang my front doorbell when they said they had attempted to reach me. I had no idea they had even stopped here. They in turn explained that Amazon tells them how many times they can return to the customer to pick up an order. Amazon had directed UPS to only stop once. The UPS driver did not leave any return data and I subsequently was charged over $7 for the UPS truck to return a second time. Oddly enough...I had explained the difficulty I would entail trying to return the package via UPS to the Amazon rep on the phone. A lot of good that did. In one ear and out the other. If it hadn't been for a very nice lady at the UPS office...I'd still be holding that bottle. She took pity on me and sent the driver back with the return label, etc goods. I met him at the door and had him wait while I put the package in the UPS return envelope. He didn't move an inch and smiled nicely as he took it and left. The whole experience was dreadful and one I do not wish to repeat for any reason. I wasted more time and patience trying to pleasantly settle the whole mess with Amazon. They, in turn, IMO...took advantage of my pleasant disposition and...in the vernacular...stuck it to me. Fortunately...my new computer is a major brand [Lenovo] and if I have any trouble with it...I don't have to return to Amazon. I saved a considerable amount of $$$ buying it through Amazon so perhaps that should make up for all the angst they gave me over what should have been 3 containers of Lutein....See Moreblfenton
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bob_cvilleOriginal Author