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jasdip1

Doesn't Amazon refund money?

8 years ago

I bought a few things on Amazon, and one I returned. I received a Gift Card for that, which I applied to my next order.


When I got my credit card bill, I was billed for the full amount, even though the order and invoice stated that the credit was issued.


I spoke with an Amazon employee by chat, and he immediately credited me the amount, and said it would be credited to my c.c. I got an email saying that I got a Gift Card balance. I don't want another Gift card. I'm going to get hold of them again today, and see if I can get the credit to my credit card, but perhaps their policy doesn't do that?

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