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Why can't I see the pictures?

5 years ago

Other folks can see the pictures in posts, because their comments describe what they see, but no pictures are visdible in the posts that I see. What gives?

Featured Answer

suero
Original Author

5 years ago

I contacted Houzz directly. They have been no help so far. I believe that Houzz Customer Support is a robot with the ability to vacuum up words but not comprehend them.

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Comments (6)

tartanmeup
5 years ago
last modified: 5 years ago
You need to contact Houzz directly. In the meantime, double-check your account settings. What device are you using to browse the site?

ETA: you asked this yesterday and someone told you exactly how to contact Houzz directly. Are you not seeing your notifications either? (Bell icon at top of page)
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Do you see images on other websites? Can you see photos at Photobucket.com (where the images on the post above are originating from)? You might need to change a setting on your web browser. Or you could also check with your Internet Service Provider and see if they are blocking images from Photobucket.com, etc. Hopefully someone else will provide some more helpful advice if the above doesn't work! Sherry
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Why Can't I See Phil's Pictures
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I too asked that question, albeit in a slightly different form in a recent post. I understand it is partly because the photos are removed from photobucket by the owner. There was a thread last year I think about this self same thing! Is there, perhaps, another more technical reason? I am compulsively going throught the 67 pages of posts and I too am frustrated by the, apparently, beautiful pictures that are no longer there! I find the garden design photos very inspiring, so not to be able to see some of them is disappointing. I also find the photos of particular hostas very helpful as the quality is often better than the older Hosta Library photos, and we can often see the hostas in their mature and immature forms. Different conditions make hostas look different, so the comparison of multipe photos in a thread is invaluable. So I implore all of you who add photos to posts, please could you leave the links to photobucket for just a little bit longer? Jakki
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does it help if I let you know I am trying to get pics from I-photo? Here is a link that might be useful:
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Linked below are dozens of very good tutorials for Win 7. Take a look through. Some are worthwhile but others seem just fancy dickering but to each his own. Your page would scroll if it was longer. No doubt you are viewing a very short page. This too is why your page up or down fails to do anything. Here is a link that might be useful: Windows 7 help
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tartanmeup
5 years ago
Haha. In that case, make sure you use the right key words. Try "your forum interface is DATED." and see if they get on it. ;-)

Kidding aside, have you tried accessing the site from another browser? Another device? Opening a second account? Can you screen capture the issues for their tech support?

Must be terribly frustrating. Hope you find a solution soon. Good luck!
Olychick
5 years ago
last modified: 5 years ago
I'd try another browser. Do you have adblocker? If so, try disabling it on a page and refresh to see if the photos appear.

ETA: it might be your VIEW setting. Go to any forum, without a thread open. You'll see, on the right, just above the list of posts a place where it says VIEW and then some little box icons. Try choosing a different VIEW - I think one of the choices is no pictures and you might have that selected.
suero
Original Author
5 years ago
It's not the ad blocker and it's not the view setting. I tried both and neither made any difference.
Olychick
5 years ago
did you try a different browser and/or device?

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