SHOP PRODUCTS
Houzz Logo Print
jack_beggs

Bad TX Valve New HVAC?

Jack Beggs
5 years ago

Hi all,


Thanks for your advice in advance.


I bought a condo in February. New HVAC system installed in December. Goodman 2 ton with a compressor on the roof.


First day of needing the AC I turn it on and it works for about 3 hours before springing a leak. Come to find out that the company who installed it didn't seal the drain pipe from the condensor correctly. Had that fixed. Then come to find out my AC isn't cooling. Had another company come out since the first one failed to test. They told me that I should find the company who installed it since they are legally liable to fix it if it's an error in their installation. Which, according to the techs who came out, it is. They said that they sautered the refrigerant lines instead of brazing them and it likely led to a clog in the line and that the whole system needed to be drained and then done correctly.


I too their advice and found out who installed it and they came out and determined that the TX valve had clogged and that was the issue. This was 3 weeks ago and they said they'd contact me when the part is in to install.


Crickets.


I tried calling them last week and the firdt time I called they said the part would be in the next day and someone would call me. Then j call back two days later after hearing nothing and they say "part hasn't come in yet". Now almost mid June I'm getting irritated.


Has anyone else ever dealt with this kind of thing? I'm almost tempted to take this to small claims court since they clearly screwed this one and are taking their sweet time in making it right. Not going to spend the $1200 the other company quoted when it's their responsibility to make it right (I did speak with a lawyer and he said I'd win in small claims court).


Thoughts?

Comment