Malwarebytes Premium
8 years ago
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Comments (15)I think they took a day or so to reply to my query, too...but I have to remind myself that our internet traffic is sometimes much different from theirs. But...they always answer. In today's cyber world...that's a plus. And...as you discovered...they don't just shoot out a few directions and leave you hanging. They hold your hand if you need them. I was very impressed with their attitude. They have a support site, too, Judy. It should be linked at the Malwarebyte site I posted above. I haven't spent much time there but on one or two occasions I found an answer to a curious interaction between Win 7.1 and Malwarebytes. Anne...See MoreFree malwarebytes
Comments (3)When you install Malwarebytes it has 2 checkboxes... one of which says something about start the free trial... so you need to uncheck that at install to get the free version. I would hope the free trial version automatically changes to the free version when its two weeks is up....See MoreMalwarebytes - Is there a better alternative?
Comments (9)I have the paid version on my desktop computer. I need it on a laptop I take with me. Same thing with my husband, desktop/laptop. That would cost $160.00 per year. Husband had the free version for years when suddenly, during an update it became the trial version. I checked to make sure he didn't click something wrong, but there was no option. So he's been dealing with the free trial. Same thing happened with my laptop. I don't understand why they don't allow you to use the license on at least one other computer. Was hoping there was another alternative. Thanks, Jane...See Morecomputer problem
Comments (6)Sounds like you might have gotten some malware or virus. Do you have an anti-malware program on your machine? If not, one you might try is MalwareBytes AntiMalware. Last time I had to use it, it was a free download. It has good instructions and a helpful forum to help you through the troubleshooting. Microsoft also offers a Malicious Software Removal Tool. Worst case scenario is you might have to do a factory reset to restore proper functioning. I had to do that about 2 years ago, and there was a way to save my files but I did have to reinstall some programs - sorry but I don't remember the details. Microsoft Help walked me through it. This is all based on my admittedly limited experience....See More- 8 years ago
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