Customer service questions that irk me
Pawprint
7 years ago
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Pawprint
7 years agoRelated Discussions
48' GE Monogram built-in frig -- GE customer service kicks arse..
Comments (2)That's fantastic- I can save them a whole lot of time and research $$$. Return to building the Monogram built in like you did 10 years ago instead of like a kaizan bean counting eskimo. Source higher quality parts and sub-assemblies and go back to having them put together by experienced well trained people instead of trading on your former brand equity trying to squeeze out every tiny bit of profit to satisfy Wall St....See MoreThis type of corporate greed really irks me!!
Comments (19)Oh, I see...I don't know why I didn't get that when you said "Consumers gripe about C/S rates", that you actually meant "the homebirth, unattended birth, etc who are the first to point blame at the medical community for our interventions [gripe about C/S rates]"...I definitely should have gotten that. I don't even understand why gifts are offered by anyone, actually. That's an indication of the mindset-change just in itself. I will stick by my thought about the change in mindset--although it's much more evident in doctors than in nurses, because they have the most to gain. Nurses don't 'control the means of production' the way doctors do, or at least used to, before insurance came in and took *real* control. And re noticing the mindset-change: nothing I'm saying is uniquely personal to you, but rather something endemic and pretty much predetermined when 'insurance' started playing a role. The insurance industry makes money by denying claims--that's how they keep the premiums, right? So everything becomes a claim, a negotiation, a layer of commodification put between the caregivers and the patients. There's no logical way, within this conceptual framework, that patients can't become seen as 'consumers', in one way or another. It's inherent in the structure of the interactions, once insurance has stuck its nose under the tent, as it were. You frame the debate and the terminology used, and you *win*. _Don't Think of an Elephant_ shows how that's done. Anyway, lyfia, I agree with the person who said that at that price, the drug becomes almost worthless. All the price does is show how inhumanly cold-hearted the company is. So if they *don't* get sued, are they going to give retroactive rebates to all purchasers? Hey, that could be a selling point -- "buy our drug, and if you don't sue us, you'll get 95% of the cost back after a year"...nah, don't see that happening....See MoreLG Customer Service ???
Comments (7)I don't know if this will help but here is what my LG does.I have LG TROMM 2496. Each selection w/ the knob for example - cotton/normal or bulky/large has different settings build in. The water temp is chosen, spin speed selected and in my case water amount is added automaticaly.It kind of works as a guide I guess to let people know what to wash on what cycle. However I can change the temperature or speed or level of dirtyness and add extra water too on any cycle. So if you wash comforter it just makes sense to use heavy/ bulky button which gives you lower spin than normaly because wet comforter is really heavy and selecting this option, you don't have to guess what to do. Or you can use normal load setting but lower the spin speed down-if possible. Some of my option buttons also have double function. It means if I push it once, it will do whatever the button should do or if I hold it in for 3 seconds it will activate child lock or whatever is written on the bottom of the button. I can even program my own cycle in. From my own experience w/ comforters. I wash them on reg. cycle,but in hot water, low to med spin w extra rinse and water plus only in the rinse. I found out if I wash towels mixed w/ other laundry, they come out rinsed perfect compare to just wash huge load of towels alone. They take lots of exra water to rinse them out properly. It takes couple of loads to find out what cycle or setting is best for your specific load. It isn't science and machine will not explode so don't worry to try few different options. If the comforter fits in, it will get washed, it might just take exra rinse or one more wash before you know what to do. Hope this isn't too confusing....See MoreA weird customer service question- thoughts?
Comments (23)Absolutely they did not. It was supposed to ship in 2-3 DAYS. It was outdoor furniture (not a custom order- only custom cushions). They immediately shipped the couch and the table (which was broken, w/ glass that didn't fit on top). Then, my love seat and swing didn't come (which was a major problem b/c the whole set was supposed to match AND because my contractors were building my screen porch and needed the swing to place the support beams!) I got the set b/c I wanted a stationary couch, a gliding love seat, and a swing with all the same finish and cushions, which very few people offered). So, basically, I had the large couch (which would have had to be somehow sent back if I cancelled the order!) but none of the other pieces of furniture. After several weeks and a lot of back and forth in which they tried to get me to accept mismatched pieces, the truth came out that they'd run out and were waiting on a new shipment which was going to take 6-9 months. so, they sent me a loaner love seat and a loaner swing which didn't match (green instead of brown!) and were supposed to contact me in 6-9 months. Which, they did not. I called the main number 3 or 4 times and left messages and got no call back. Finally, I went back to my phone records, found the cell phone number of the owner who had made me the promise that if I just kept the couch I'd have my furniture in nine months, and contacted him directly. That's when I got the "my dad is dying, you are horrible" spiel. For several weeks, as we went back and forth on when my furniture would actually be delivered. He got it from the manufacturer finally but then was really mad I wanted it delivered right away!...See MorePawprint
7 years agolast modified: 7 years agoPawprint
7 years agoPawprint
7 years ago
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