Cheepchinesecrap. Kohler is 20x better quality. 2K per shower is about average middle of the road costs for hand shower plus with thermostatic valves rather than pressure balancing. Go with Delta and pressure balancing if you want less expensive. Or all Delta. Just no cheepchinesecrap.

See this recently updated thread on Signature at Gardenweb.

For plumbing fittings, I learned early on to stick with established brands--Kohler, American Standard, Moen, Delta, Danze, Price Pfister, Grohe. Not only do they work, but you can easily get replacement parts if needed. I've had customers insist on some European high end, particularly Rubinet. But try and get parts! If it's a quick restoration for resale, I will go for some cheaper offshore items that look good and last a few years.

Thank you so much, both of you, for taking the time to answer.... Your information has been extraordinarily helpful!

Yes, I did

Then I read here that they're actually selling faucets and the like, that weren't approved-didn't go through some official approval process-in the USA.

It's a bit too late as the faucets are installed by now. We'll have to see I guess

I learned about them through a famous blogger who documented her kitchen reno. I went to check the site and the prices were reasonable. Also many finishes were available. So I bought some of our fixtures there. The customer service was great too.

Well if the worse comes to worse-we'll have to buy new ones. Lol.

They will be much more expensive because I didn't see anything I liked within the price range that seemed reasonable to me. Including Kohler and Delta

We didn't buy all out fixtures there-just the vanity faucets, and the tub one.

Everything in the shower is Kohler, Delta, and Brizo

The other tub faucets I liked/could see in my space ran minimum as twice as expensive as in SH.

Well..you live and you learn, I suppose.

The new place is not ready yet, so it's not that I can attest to their quality, whether it is being okay or not. The water runs. That much I do know.

If you'll need to pass an inspection-it would be wise not to go with SH probably.

The other things that they sell are OK. The (legal) problem is with their faucets, shower heads, stuff like that.

Sounds like they may not meet the lead free requirement... I think that jurisdictions are going to be extra cautious about that.

Yes, I have bought faucets for 3 bathrooms from them and they have been outstanding! I got exceptional customer service, and my plumber was very impressed with the quality. We did this 6 years ago and ZERO problems. I bought a polished chrome faucet set for one bathroom and a Kohler toilet for the same. Upstairs, I bought a polished brass faucet for basin, and taps plus decorative pipes for the antique footed tub. In the master bath, polished nickel faucet for vanity and a gorgeous faucet set the hand shower (polished nickel) for the tub. All are heavy, work smoothly and were a huge savings. My tub set is similar to one by Restoration Hardware but theirs was over $1800 and I paid under $400 for mine. I would buy from them again anytime!

Wow! So much discrepancy! I have had the same results when looking at reviews on the web. Some people have had wonderful experiences, and love the product, and some have had the opposite. Makes one wonder.... what's a girl to do?

I'm seriously considering using them for my tub but not for faucets. For faucets, I'll stick with the main brands.

The great thing for vendors of non-compliant plumbing fixtures--besides their low place on the totem pole of enforcement--is that no one can see the faults without testing. You ever see the lead leaching into your drinking water? Price trumps all else. And you can always count on the renowned stringency of Chinese environmental standards.

Race ya to the bottom!!!

I agree with worthy..yet Anglophilia's comment somehow made me feel better too..))

I got my coat hooks from them, but that's as far as I will go.

we're using them for our cast iron tub

rmverb

Have you gotten the tub yet?

I bought a large stone sink from them and it looks lovely. We have been using it for 3 months and so far so good. It was very reasonable in price too.

Their customer service is very good. However, I had lots of problems with a free standing tub filler leaking. Also, the finishes on the bathroom faucets is not holding up well, but we do live close to the ocean.

For a shower, I used one of their handheld shower bars with thermostatic and control valves from Hansgrohe Axor line. That has seemed to work well. Their stainless steel showerhead leaks some times and is rusting around the hole openings.

I do love my freestanding tub from them in resin (a matte finish) and would not hesitate to recommend them for that. I cannot speak for their acrylic tubs.

I have sinks from them, but I would not purchase 2 for the same bathroom again as the color may be slightly off. These were resin sinks with several shipments back and forth to get the colors right.

My friend purchased a vanity from them and has been very happy! It is beautiful and has soft close drawers. In fact, I think it looks much better than a lot of leading name brand vanities.

For our new build, I am sticking with name brands but we are keeping our freestanding tub from Signature Hardware.

I've found the Starcraft Custom Builders website very helpful. They have bath fixture reviews and a huge variety of articles. Here's the review for Signature.

Many times with most of my bathroom renovations. Have used them for ten years now
fabulous customer service , delivery and quality , All my tubs have been fabulous
I highly recommend

I highly recommend them, Have worked with them this past decade on my bathroom renovations.
Very efficient delivery, Help when you need to speak with someone and fabulous products.
Love their Free standing tubs 💕

anyone able to let me know how their SH faucets lasted?

It's been four years of constant use (have them only in the master. doule vanity and tub) .don't want to jinx it, but so far so good.

While I have not order a Signature Hardware faucet, Ferguson sells their tubs. If Ferguson stands behind them, they must be alright. All of our tubs (Master and Guest bath) will be Signature.

Ferguson owns Signature is what or Ferguson rep told us. Warrant is good and we are using their tub and faucets. Time will tell.

I've used their farmhouse sinks for many of my clients. They're beautiful, well-made, well-packaged and well-priced.

I’m considering mixing kohler polished nickel shower system with SH polished nickel sink fixtures. Are the finishes close? There is no SH near me.

I used polished nickel -Kohler shower in bath, SH faucets on vanity and tub. Finishes are very close, yes, at least in my case.

I’ve been using their farm sinks and vanity sinks for years. Absolutely love, love, love them. Quality is outstanding and well-priced. Yes, they are now owned by Fergusen, my chosen faucet supplier. I have never bought faucets from Signature. Yet.

Looking to order a double vanity from them for our remodel it’s 3k and I’m worried. Wife loves it and she’s adamant it’s the one she wants or nothing, so happy to see some of these good reviews

Many of the bad review for SH seem to be for faucets/valves. We purchased thermostatic HansGrohe valves, just considering SH for tubs. Any one have comments on their tubs?

I was about to purchase SH faucets, but will move on to another brand certified lead-free, and not made in China. If we moved the manufacturing back stateside, we wouldn't have to worry about any of this nonsense. Nothing from China that can be consumed, or that aids in consumption, can be trusted. Period.

I heard from a Ferguson employee that Kohler makes many of the facucts now for Signature.

The signature hardware faucets used to be called mirabella and it was owned by Ferguson and still is. I am doing a master bath now and I ordered Kohler and every box said made in China wanted arrived.