Helps to have a little more detail.

Windows? What version, Windows 7 ?

Which Browser, google Chrome ?

Which Anti-Virus, Norton ?

Hi Mikie, thank you. I have Windows 8.1 At the moment I've got Google as my home page and it looks like I have the browser too but it's not Chrome. I have MS Windows Defender built-in and I also regularly use the free versions of Malwarebytes anti-malware, superanti and Ccleaner

I don't normally check the Windows Defender as it does it automatically but I just went in and it said my PC was unprotected. So I ran a scan (just a quick one but I will do a full one shortly) the scan showed no problems. Now that Defender is up todate perhaps it will be fine. I'll let you know if it happens again.

Thanks for coming back to me.

Sorry Mikie, I don't have Google browser, it's still Internet explorer

Open the IE, go to Tools, Options, Advanced, Reset

oliverp, I think you get the "unprotected" message because Windows Defender isn't technically a virus protector -- more a malware protector. That said, malware is much more common than viruses.

I have W10, and its version of WD is considered a virus protector and I don't get the "unprotected" message like I did in W7. At times I have run virus protectors and have never had a single one (online since 1995), but once or twice had a malware program/cached webpage that Defender removed quickly. I also use other methods of protection like Noscript addon (Firefox), a custom hosts file to block bad sites/scripts, CCleaner, etc. Maybe most of all, don't click links on potentially bad sites or spam emails & don't install questionable programs.

There's little need for virus protection using Linux.....

Careful windows defender in windows 8 offers the same protection as it does in windows 10.

Thanks everyone for the advice. Much appreciated.

My computer could end up with the hammer on it soon LOL, it's driving me insane. I run scans daily at the moment for malware and I've downloaded the free version of Kaspersky. Everything shows up as no problems yet it still gives me messages saying yahoo (or whatever site I'm on) is not responding due to a long running script, recover webpage, or an error occurred in the script on this page. Do you want to continue scripts on this page yes/no. it can take hours and I still don't always get into the website I want. It's taken ages to get here in Gardenweb.

I'm afraid to run 'reset' as I don't want to wipe it clean otherwise I'd take it to one of the computer shops. I do have an ipad that I use a lot for convenience and speed but it's not connected to a printer. It's even playing up now as I type

What would be the advice for someone experiencing similar problems running Windows 10 and Edge browser? ESET AV and Malwarebytes both up to date and showing nothing.

similar? can you be more specific plse.?

I as well am getting a "Web page Not responding" message. Pages loading slowly like they did back in the day when I had my 28.8 baud modem. Stuff like this

Have you run system file checker? have you tried another browser with same prob.?

Aputernut, thank you very much for trying to help me. I checked as you suggested. Disable script debugging and disable script debugging (other) were already checked and display a notification of every script error was already unchecked. It's a mystery, it's driving me crazy.

Thanks to the OP for this post. Not a day goes by when I do not see yet another reason to not use ANY Microsoft browser.

There's nothing wrong with Microsoft browsers.

PCs aren't toasters or hair dryers. They're not plug and play. Most problems that users encounter are because of something they've done, or not done, or something similar caused by an external agent.

By this user's description, there may be no antivirus system active on the PC. That alone can cause a mountain of problems.

Ran system file checker; some errors fixed, some weren't. Giving things a try now. Fingers crossed but it seems to be going better now. Thanks.

After reading back, I agree with Elmer about the orig. poster you need an anti virus ASAP and run a full scan, there are many good Free ones, what you have seem to have are all for maleware (scanners) a different ball game altogether.

My issues remain when using Chrome as a browser and after running systems file checker.

Have you tried using Edge it's a great browser and fast to, oh reading back I see you tried Edge, how much do you have running in the back grd.?. you may be using too much cpu, right click on taskbar open task mgr. and see what you can safely stop.

I've been using Edge all along. It was upon advice above that I tried a different browser.

Thanks again Aputernut. I have now purchased the full version of Kasperski and have done a full scan. It is better and faster but I am still getting the messages not responding to long running scripts etc but not so many. Other than that it's better than it has been for ages. Many thanks.

I ran the System File Checker and after it finished the scan it reported it found corrupt files but was unable to fix some of them. It gave a link CBS.Log WinDir\Logs\CBS\CBS.log to do it manually but it was in the early hours so I thought I would come back to it today. Other than doing the file checker again I couldn't find the link. Again it's now almost midnight in the UK so I'll try again tomorrow although I do think it's beyond my capabilities.

oliver you can try this from command prompt: dism /online /cleanup-image /checkhealth (notice a space before / ) then after you hit enter and run that, then using command prompt also run this: dism /online /cleanup-image /restorehealth

The restore health could take up to 20 mins, let it run. then after that run sfc/scannow and hopefully no more corrupt files.

Aputernut, you are most definitely a gem. I followed these notes and it says it's now completely repaired and no faults showed in the final sfc/scannow.

I couldn't have done it without your detailed help and I didn't lose any of my files either which pleased me.

Thank you so much and thank you to the other people too for their help and advice.

Oh No, I spoke too soon. It was in the early hours that I finally finished it. I've just come on now and cannot get into my emails. I get the same message 'Yahoo is not responding'. Should I do a reset and wipe it clear?

You had mentioned in your first post it might be a virus or adware,

If you can come here

http://www.help2go.com/forum.php

Start a topic in spyware, we can take a much closer look at things just to verify your machine is clean.

Oliver have you run a virus scan? and have you tried using another browser to access your Yahoo Mail? if not do both ASAP

The user has already run a virus scan

I talk to so many folks who have problems with Yahoo and or yahoo mail makes me wonder why the H... they use it? I never have and n/p's

With the help I've had on this site I've managed to repair the corrupt part as mentioned earlier, I've purchased Kasperski virus checker and I've now got Mozilla Firefox as my brower. I would have got Edge but I thought it was just for Win 10 and I have Win 8.1

I do know Yahoo is rubbish and I would like to have a better email addy but so many people know my email address and I have such a lot of contacts, many of which I rarely use but it's still good to have them for future use and I don't want to lost them. Can you suggest a good one to replace Yahoo? Can you also suggest a good home page without too much useless info on it.

Zep, I've not been on Help2go yet because Gardenweb has always been my first choice whenever I've had computer problems and I've always had very good responses. I have faith in Gardenweb.

Aputernut, what email addy do you recommend and do you think Firefox is OK?

Many thanks

Have you tried accessing your yahoo mail from within your FF browser, still have the problem? and FF is okay ,( I use FF mainly for Java run websites) I just opened my FF and made my home pg. the same as I have been using for yrs. on IE and now on Edge. my home page is MSN.com and I like it for news, weather, etc. etc. As for E-mail, my e-mail comes into outlook,( with my Hotmail acct.) then immediately exports over to my Incredimail (free version) I have used since it hit the internet many yrs. ago, I like it for the kewl stationary and many other things I can do with it. So actually I receive e-mail at both websites. I'm sorry to read you chose to opt out of Free W10, it's amazing, very user friendly, fast and efficient. And now cost $130.00

Thanks for all this info aputernut, it really is appreciated. I'm an elderly lady and not too savvy on this sort of thing. I changed my home page to MSN but then removed it back to FF because I wanted to have Google as my search engine instead of Bing. Anyway I've made my homepage to be my local news and weather, my browser is FF and search engine is Google. I've kept my Yahoo email addy for the time being but only have Yahoo as a bookmark now. My computer is much faster now that Yahoo has gone. All being well it will now be fine. When I get comfortable with the changes I've made I will look again at trying MSN.

As for Win 10 perhaps I'll give it a try sometime in the future when hopefully the price may have dropped LOL. Many thanks for your help.

How elderly? I am 72 LOL and I have always liked Bing much better then Google which I have tried but never liked. Just too bad you didn't take W10 for Free it was an awesome gift from Microsoft IMO. Have you accessed your yahoo mail from FF? perhaps no more problem using it from FF.

You've almost caught me up LOL, I'll be 76 in 3 weeks time. Yes I have been in my mails on the PC and it was much faster. I have very confidence it'll be OK now thanks to you.

As as been discussed here ad nauseum, there are many who chose to NOT update to Windows 10 - some for personal reasons, some because of KNOWN hardware incompatibilities - and everyone will live happier ever after. An operating system is an operating system, they're invisible for day to day usage and differences between them are irrelevant to most users.

There are many choices for search sites, most people stick with the ones they're most familiar with. I don't think there aren't significant differences between them. Microsoft is playing catch-up with Bing though, they're definitely behind the times. Just as one example, with Google maps, I can find destinations and then send them to the navigation unit in my car. Bing offers no such capability.

Nut, your comments are always welcome and often helpful to people but I think you'd be easier to follow if you paid more attention to your punctuation and grammar. Thanks in advance for that.

I'm useless with computers when it comes to fixing any problems. When I finally thought my PC was OK again its now become so ridiculously slow it's almost stopped. I got a message from MS Solve PC issues to say Internet Explorer stopped responding and was closed. A problem caused this to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86) Internet Explorer\iexplore.exe

I recently changed my browser from IE to Mozilla Firefox and presume I didn't do it correctly. I don't want IE anymore. Could someone please advise how I can check the settings and remove IE that I presume is still in the background.

Here's a link with how to get rid of IE 11 in W8.1

http://www.ghacks.net/2013/09/20/uninstall-internet-explorer-11/

As for you Elmer unless you are the admin: of this website, we do not need or want your editing of our comments, if you can't read and or understand, that's your problem, not ours.

I don't think it's a good idea to uninstall Internet Explorer. I remember encountering times in the past when communication with a Microsoft website could only be done using it and no other browser. Many people use other browsers. Oliverp, if you prefer not to use it, fine, but it will do no harm remaining on the hard drive, just snoozing unused and unaccessed on your PC. Be sure to set Firefox as the default browser.

Nut, I'm not a self-appointed sheriff. I was making a suggestion about how your comments could be more useful and accessible to readers. I find that sometimes your comments are hard to follow because of lack of punctuation. Someone who gives suggestions to others (ie, You) should be open to the same in return. Do as you wish.

Funny most here tell me my instructions are easy to follow and solve their problem, I am plain spoken, not using technical terms, I find are more helpful, so here's an idea "don't read mine" not intended for you anyway. also funny is I am a writer, but then of course we all use grammar & spell check, not necessary on a dang forum. How's that for proper English?, I do speak truck driver as well if you wish? LOL

I will second Elmer's comments in regard to uninstalling IE...DON'T. In fact, I will take it a step further...don't uninstall or try to delete ANYTHING that came with Windows or was put there by an update of Windows. If you do you are not just asking for trouble...you are begging for it. If there is something you don't like about the OS, you are free to ignore it and not use it. It won't do any harm to you except take up a little space on your hard drive. OTOH, if you are running out of hard drive space because you have too much crud on the disc then feel free to disregard this post. You have chosen your own fate and you deserve it. I will try to stay out of it. Have a nice day!

Thank you so much for the link Aputernut, it was so easy when I knew where to look and I can't believe how fast it is now. Many thanks.

Elmer & azinog, I didn't delete IE, the link was to switch it off and I can always switch it back on if needed. Many thanks anyway.

That's a new one for me, but I'm not well versed on all the hidden switches and settings in Windows, they number in the hundreds.

What did changing that accomplish?

oliverp said:
Elmer & azinog, I didn't delete IE, the link was to switch it off and I can always switch it back on if needed. Many thanks anyway.

From my understanding when you turn off IE 11 in a Windows 8.1 computer and then reboot the computer IE 11 is removed.

That's me above, must have signed in with Google so my name shows instead of zep516

Thanks for the honesty, zep/Joe.

I think the question remains, though. If a different browser is being used exclusively, what does changing that setting accomplish? Why is that a good idea? Or indeed, what does removing it accomplish?

I think my thought was- "What advice can be given to a user of light experience and confidence" to resolve the problem and minimize complications? Doing something differently and leaving the offending software alone is often a good approach.

"what does changing that setting accomplish?" Nothing

"Why is that a good idea?" It's not !

"what does removing it accomplish?" Nothing !

I'm on the same page here with you.

I agree don't use Internet explore if it's causing issue, and there is no reason to turn it off / uninstall it. Those instructions should not have been given to turn off IE , I'm pretty sure when you reboot after doing that it uninstalls IE. It's possible you could have left the user with out a browser.

It doesn't matter if IE is uninstalled or removed it can be DL and reinstalled anytime, so what the big deal? however often just a matter of resetting IE fixes the problem.

I'm sorry I can't answer all these questions as I am not a computer whiz. For a long now I've come onto this site when I need computer advice and I've always received good advice. I'm happy with the advice I've received. My PC is much better than it was thanks to the help from Aputernut. It is still slow on certain websites such as Yahoo and Shockwave. I like to do jigsaws and some of the puzzles but it's a website I can live without. Both Yahoo & Shockwave have lots of advertising moving about and I think that's probably slowing those website down.