I just found the email from J&P myself, but the only ones I'd want, I already have, lol. But thanks for posting it. If you come across any other sales, let us know!

(already broke) John

Couldn't help myself and loaded up with 5 more roses. I hope that by buying early and getting them early, they will have a chance to grow well. Last year, I bought some roses during the June clearance discount from J&P and Brecks. Most of these roses did not do well.

Thanks, summersrhythm. I already have 3 St. Patricks so I think I will have to skip on this deal. :)

You're welcome. I got one today! :-)

Yesterday I got 15 roses delivered from J&P. Out of all, 1 is absolutely a disaster. with unbalanced cane and roots and die back. It's a Pope John Paul II which I paid $39 for. Is there anything I can do to balance this bush out without cutting it down to a nub?

The bush was sent to me from Greenwood SC which is in my state of all places. I am wondering if I could make a trip there to try to exchange it for one of the balanced bushes. Any thought here?

Did you get a PJPII tree rose? You should call J&P and tell them your issue with the tree within 30 days if you are not happy with it. Otherwise, they would not issue you a credit or refund after the 30 days.

jmorris, you definitely need to inform J&P's customer service. They *should* replace it, unless you hit a customer service agent having a bad day, lol. If that's the case, just ask to speak to their supervisor, but I doubt you'll need to. Good luck.

John

This is a HT . We called customer service and their reps response was that they would notify their warehouse to be more careful. Nothing about replacement of the cracked 2 root and 2 cane roses. I can get better quality at Lowe's I am sorry to say. I am not A picky person but these are supposed to be class A and are more like what you will find at Dollar general.

We have spent about $2500 on supplies, backhoe to break up the clay and a mason built border 4 courses high.

Jmorris, I empathize with your frustration. Call again, note how many roses are unacceptable, ask specifically for replacement or refund (your choice). Get the full name of the representative to whom you speak. Any problems, state you'll be taking it up with your credit card company & open a complaint with your card company, which will reverse the charges. Sounds like an exciting project you've undertaken! J & P is now only the shadow of the sound company it was. I'd ask for a refund credited to original method of purchase (not J & P credit voucher for future purchases) & find the roses elsewhere. In a few more weeks you'll likely find them in bud & bloom locally.

Yikes that really does look terrible! I hope they're able to make it right.

So sorry that you got such a bad plant, Jmorris. It would appear that J&P rose quality is not getting any better this year. Last year I got two roses from them during the sale. One had a split root and one was just small. These two roses died and I thought it was because they were planted late in the season. But they died because their condition was bad to begin with. I was hoping they would be better this year. Now I am dreading what they will send me. If I don't get good plants, I will just return them.

I'm so sorry you got such terrible service jmorris :( Wish you the best on future roses and demand a refund on that rose, including shipping!

I don't order from J&P anymore.