Some racket, huh? I paid for exam and new glasses and 2boxes of contacts( each eye being different. ) I don't wear contacts that often so I put off picking them up. I finally go to get them , 3days short of a year since the exam. I am told good thing you came in when you did, otherwise we could not dispense those contacts without another exam. Seriously? They have been paid for and you are telling me you won't give me my property? Thank goodness, it didn't come down to raising a stink. But what

rights does a consumer have in a case like that?

And I do get that they are trying to protect my health , but paid for items are MIne to do with as I see fit.

I'm sure glad you picked them up within the allotted time. Nearing the expiration of that allotted time, one might think competent people would have called you to remind you. Oh, well. Write it on your calendar next time!

That protecting your health thingy is nonsense. It's all about the money. Maybe I'm assuming too much, but I give people credit for having sense enough to know when they need to go for an eye exam.

Who made the glasses? Talk to them. Go in if you can. Maybe there is something wrong with the glasses & they will be willing to make some type of adjustment with you, remake them or something. If you don't call or go in, for sure nothing will happen.

Oh, I called about it today and am going there tomorrow. The thicker line is allegedly due to the increased strength, only a slight increase, mind you, and I was told about it when I ordered them, so it's completely my fault.

Then just take the glasses back and ask for your script!

Racket, yes. Wait until you go for hearing aids!!!

Ha!

You said your doctor wrote a scrip for the old strength after you could not see with the new strength glasses after 3 days. Then you said the line was due to an increased strength?

Eyeglasses come in several different materials these days and the thickness depends both on your prescription and the material the 'glasses' are made of. I would think that the line in thick eyeglasses might be more noticeable.

http://www.allaboutvision.com/lenses/how-to-choose.htm

You said you were told about the new thicker line when you ordered. What exactly did they say? Were your old glasses and the new ones made of the same material?

I have bifocals with each eye having a different rx, but I don't really notice the line in either eye although one is stronger than the other.

Perhaps they can remake them for you ?

You were told about it but had no idea it would be intolerable. Good luck today.

I wore glasses from age 6 to when I had my cataract surgery in 2011. In all that time, I had no problem with getting decent glasses--although the cost always seemed outrageously high, and don't get me started on "designer frames" (they all look alike).

But last month I started having trouble viewing my computer monitor, and went to the eye doctor for an exam and a pair of glasses just for the computer. So far I've been back three times. I don't know if they got them right this time because I haven't tried them yet, but I'm not terribly optimistic.

The first time they made my vision a little worse, and the doctor and I agreed that they would replace the left lens with clear glass and leave the right lens alone. That's not what happened at all. They changed both lenses, so that I couldn't see anything at the computer. Okay, people make mistakes. But when I brought them back the staff insisted the lenses weren't wrong--even as I watched a technician popping them out and replacing them. And no one apologized for my wasted trips and time without proper glasses.

What online service do you use? i lost my sunglasses. My eye doctor sent my prescription, so now i just need to decide what website to go to. Thanks

i also had cataract surgery, which i thought meant no more glassed forever. it didn't work that way for me -- after about three years i needed glasses again.

Zenni optical is a good website.

My husband had cataract surgery on one eye and since his job is working on computers the surgeon corrected his vision to be clear at arms length and then he only needed correction for distance.

Sounds like some of you have had the opposite.

I had cataract surgery in my right eye. Supposed to correct for distance AND astigmatism. Paid extra for a "Toric" lens to correct the astigmatism. Nope. Still need glasses to correct for astigmatism.

I see extremely little difference in 'color clarity' between the operated eye and the left eye. I think I didn't NEED the surgery at all!

After all of that I went to Costco for my eye exam and glasses. I have close vision correction in the right lens and no-line trifocals in the left lens. First pair of glasses needed tweaking. No questions about repeating the exam and re-making the glasses. No costs.

I use EyeBuyDirect and was very happy with the two pair of glasses I got from them, one bifocal and one for computer single vision.

My two favorites have been mentioned. My third favorite is goggles4u.

Another vote for Costco.

will that take them back or exchange them? Walmart will if they are not right.

Update: They voluntarily offered to take them back and refund me, which I accepted. I'll just wear old glasses which I have no problem with. I don't have the time nor the patience for another wild goose chase.

Hooray!!! Now you don't feel bad because you threw money away.