how do you remove mindway from the computer?

10 years ago

Mindway seems to be tied to Facebook and it takes over functions of the computer such as search. I find it is annoying. I don't know how it invaded my computer. I did register for Facebook, but only to access some personal info from my relatives. Otherwise, I am not active on Facebook. I went on Mindway's website and there is no unsubscribe option.

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rgreen48

10 years ago

last modified: 10 years ago

What is the OS? Generally one would first check in your control panel for the options to uninstall. I have no idea what that program is, but if the uninstall doesn't work, then maybe it's enough of a problem that Malwarebytes or Super AntiSpyware will consider it a PUP (Potentially Unwanted Program) and will automatically clean it from your system.

Resist efforts to remove it by deleting icons etc... That will leave traces and make it more difficult to remove later. Post back with any questions and be sure to say what OS you have. And since it's affecting your browser... what browser are you using?

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Comments (10)

Elmer J Fudd
10 years ago
Deleting an icon only deletes the icon, nothing else changes. What's left is not a trace or remnant but everything in its entirety except the icon. (Hint- programs are almost always in a first tier folder whose name includes the word Program).
naturelle thanked Elmer J Fudd
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naturelle
Original Author
10 years ago
I'm on Apple OSX Yosemite. I've not tried to delete icons. I should have mentioned that this is when I use the Safari browser. It does not happen with Firefox.

I just googled myway.com. One of the early hits on google is info and details of how to remove myway (mindway). I will be attempting to implement this. If I am successful I will report. As the other poster in that article states it is very annoying. It is essentially a browser hijack.

Ted
kudzu9
10 years ago
last modified: 10 years ago
Mindway is not some routine component of Facebook. There are many ways this could have gotten on your computer, particularly through downloading other things from web sites, including "free" stuff. Even if you didn't download something that brought Mindway along with it, you could have picked up malware or a virus from some web site you visited that caused this to be surreptitiously installed.

In order to help you, please answer the following questions:

-Are you running up-to-date anti-virus software?

-Do you have any other software that you can use to deal with this rogue program, like Malwarebytes or SuperAntiSpyware?

-Do you know how to go into your Control Panel and remove a program?
naturelle thanked kudzu9
naturelle
Original Author
10 years ago
kudzu9, I recognize you from the last time I was on the Gardenweb computer help forum some time ago.

I have antivirus installed. I do not have either Malwarebytes or SuperAntiSpyware installed. I downloaded Malwarebytes, but I could not install it I'll try SuperAntiSpyware. I do not know how to go into Control Panel and remove programs, and would appreciate detailed instructions on how to do this. I'm sure this would help me clean up some other gunk in the computer. Thanks,

Ted
naturelle
Original Author
10 years ago
Actually, I have Avira installed and have had for several years. It is scheduled to scan every Monday and so far it has not detected any viruses or adware - which seems odd. I guess that myway is not considered as malware???? Anyways. it is a nuisance and I want to remove it. I believe it is slowing my computer and I am getting unwanted popups.
kudzu9
10 years ago
last modified: 10 years ago
Ok...the first step will be to see if you can uninstall: Start / Control Panel / Programs, then inspect the list to see if this problem program is listed. If so, click on it and uninstall. (Malware type programs sometimes don't show in this list or can't be uninstalled if they are, but let's see what you find.)

If you downloaded Malwarebytes, what is preventing you from installing it?
mike_kaiser_gw
10 years ago
If I'm reading this correctly, Ted is using a Mac so there is no Start Button or Control Panel. To delete programs from a Mac, one just goes into the Applications folder and then drags the folder containing the unwanted program to the trash can.

I haven't used Safari in a while but I suspect what he has is some kind of extension or add-on for Safari (since the problem isn't happening in Firefox). In Safari click Preferences then Extensions. Then uninstall the unwanted one.
kudzu9
10 years ago
mike-

Thanks for catching that bone-headed comment of mine. I missed that second post about what the OS was.
Elmer J Fudd
10 years ago
Ditto, I made the same assumption and mistake.