Feel like I'm bugging my REA

16 years ago

Let me start by saying I'm really happy with them. We shopped around for the guys with the best marketing plan, and these guys really came through on that. Also, I think we got great advice on getting the house prepped for sale. They have delivered everything they promised, which is fantastic given our very poor market.

When we have an open house or a showing, I guess I kind of expect a pretty quick turn around on feedback. So if I haven't heard within an hour, I email him. He's got an iPhone, so I know he could shoot me a few words on email with the numbers from the open house or the feedback from the showing while sitting at a stop light...I don't need the War & Peace version, all I need is "60 people today."

Am I expecting too much? I come from a pretty fast-paced, surgically-implanted blackberry corporate culture, and I get a little miffed every time I have to contact him first. I wouldn't be totally shocked to hear you all tell me to cool it. ;-)

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Comments (11)

jojoco
16 years ago
You're too fast on the draw. I hold an open house on a Sunday, and usually email clients on Monday morning with a report on the open and the previous weeks data from Realtor.com. As far as feedback from a showing, it is really up to the showing realtor whether or not you will receive feedback. You can send them emails and leave messages, but ultimately they may not respond. I ask for feedback asap, but sometimes it can take days.
Btw, I think it is great that you have a realtor that you like and trust.
Jo
talley_sue_nyc
16 years ago
also, w/ a showing, if he's not the one w/ the client, the buyer and HIS agent are looking at some other houses, and giving an immediate reaction to your agent are just NOT on their agenda. In fact, they may not having anything they CAN say: "best house we looked at all day"? not if they haven't seen any others yet.

At days' end, the buyer's agent could be expected to get feedback out to his fellow agents (meaning, yours).

Cool it. Ask just before day's end, and ask in a way that doesn't imply you expect an immediate answer, so much as that you're alerting him to ask for feedback.
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azmom
16 years ago
Sounds restless to me. What is the value of a report of "60 people today"? You expect him to send message while waiting for light to turn, is it real?

At work we handle critical 80hz updates (update 80 times per second), but we do not apply it to real estate transactions. Let the poor guy do his job.
terrig_2007
16 years ago
I agree with everyone else...chill out. I never liked receiving feedback. To me, the only feedback worth anything is an offer.
User
16 years ago
I, too, work in a "pretty fast-paced, surgically-implanted blackberry corporate culture". You need to chill a bit and recognize that not all folks operate like us. Getting feedback within 24 hrs is very good in my opinion.
sparksals
16 years ago
I think you're expecting too much on the feedback turnaround time. The showing realtor may have 20 other houses to show after yours and they're not going to stop to call your realtor while their clients are in the car.

My realtor calls the showing realtor the next day and asks for feedback.
youngdeb
Original Author
16 years ago
Thanks, guys. I had a feeling I was being a little aggressive, but it's hard not to be impatient.

Deb
sparksals
16 years ago
I know how you feel. It's such a stressful and restless situation.
theroselvr
16 years ago
I kind of expect a pretty quick turn around on feedback. So if I haven't heard within an hour, I email him. He's got an iPhone, so I know he could shoot me a few words on email with the numbers from the open house or the feedback from the showing while sitting at a stop light...I don't need the War & Peace version, all I need is "60 people today."

How would you feel if he got a ticket because he was texting while driving, or worst if he got in an accident because he was doing it? Not everyone does it while stopped at a light. There's really no reason he couldn't leave you a note or text / email you from your house before he left.

I will say that agents should contact the seller that night. I've had to wait 24 hours for feedback and wasn't happy. While I understand that an open house probably won't sell my house, I do expect to hear feedback on whether anyone came, how the house looked, if they thought the price was ok.

It's stressful to come home and not know how it went. Did we even have any people show up? Does the agent feel that someone appeared interested?

Really, how long does it take to shoot off a quick email saying these things?
jy_md
16 years ago
Okay, I thought I was pretty plugged in but apparently I'm not. If you really want to know, what's wrong with calling the guy (e.g., using the telephone)? If you email me, great but I may not look at my email the second the open house ends. Nor would I be checking during the open house (that would be rude to the people who showed). And there's no guarantee if I do check my email that I would necessarily see your email - maybe there's 20 other messages in the mailbox or worse, 200.

I can understand wanting to know. I'm just not getting the method of communication. FWIW, I remember talking to my agent every day - sometimes she would call (especially after an interesting open house for a short update) and sometimes I could call. When we closed, she even offered to slowly wean me from the daily chats.
C Marlin
16 years ago
Expecting your agent to contact the buyer's agent within the hour makes you look desperate. It can backfire.

Definitely chill...

Feel like I'm bugging my REA

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