'Home Decorators Collection' catalog
16 years ago
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Comments (6)
- 16 years ago
- 16 years ago
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Has anyone ordered from Grandinroad or Home Decorators catalogs?
Comments (24)I was hoping to find a sofa quickly for my daughter, who moved into her first apartment couchless. Before ordering the Ava, I called Grandin Road to ask about availability and was told that the blue sofa was in stock and would be the quickest to ship. Once I placed the order, I was given a delivery window of December 6-13. Each time I checked the order status the estimated delivery date was postponed. I called customer service to ask about the order status and, each time, was told the sofa would ship out that day. However, the order status continued to show as "in process" with a new delayed delivery date. I then found a sofa locally that was in stock and available to deliver the same day, so I used the Grandin road chat feature to cancel the order. The chat agent said they would email the warehouse about the cancellation. The next day, the order status still showed as "in process" with a new delayed delivery date. I then called Grandin road to cancel the order again with the same results. After canceling by phone the second time, I received a text message saying my order had shipped. I emailed Grandin road to let them know I had canceled the order, and the next day they charged my credit card for the sofa I had canceled four times. When I asked for a refund, I was told they would request one, but it could take a few weeks. Thankfully my credit card company was willing to reverse the charge, as I don't have confidence that grandin road would have handled the refund any better than they handled the order or cancelation. I am also relieved not to own a product from them. I recommend something other than Grandin road....See MoreHome Decorators Collection Lighting- Yay or Nay?
Comments (10)Ugh...now that you've posted pics of the two side by side.....I definitely like the Armonk better. We have a 13' pitched ceiling and I'd say that it's about 10' where the light would hang from. Can't put my finger on it, but there's something I don't like about the Wayfair one. Maybe too "squished"? And I didn't even notice that the candles were taller, but I do like that better. Perhaps I should wait until I have the money to get the one I truly want. On another note, I do like just a basic, farmhouse chandelier look with large sweeping arms and candlesticks. I'll be on the lookout for that as well. I plan to refinish our round table which I believe is 48" to 50", and if I can, find muslin look chair slipcovers for my upholstered chairs. Do you think the cord covers look Ok? I don't mind the chain, but was wondering if wrapping the chain in thin rope would add some texture and look good. I can envision it, but wanted to ask what y'all think about it. Also, this was posted for sale...$10. How about painting this bronze or black?...See MoreHome Decorators Collection Cabinets - Are they any good?
Comments (1)Parallel post here http://ths.gardenweb.com/discussions/3620275/home-decorators-collection-cabinets?n=7...See MoreRefinishing Home Decorators Collection Double Vanity
Comments (0)I have a 10 year old double vanity from Home Decorators. I believe that it is engineered wood but not sure. I would like to refinish it to a lighter color. Any suggestions?...See More- 16 years ago
- 16 years ago
- 16 years ago
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