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kathsgrdn

Is there a company that you just love?

17 years ago

With all the news of bad customer relations and bad business practices right now, is there a company that is smart and does things right?

There's one company I just love, every time I've bought from them their service is perfect, Zappos. Last year was the first time I'd ever used them and bought Converse tennis shoes for Lauren, free shipping and they upgraded that free 3-4 day shipping to next day shipping for free.

So, last night I bought two pair of tennis shoes, one for Lauren and one for Alex at different times and both were switched to next day delivery free. Maybe it's because they are only coming from Louisville (an hour away) but still I think it's great. They were shipped last night and are in Lexington this morning, and will be delivered to my door today! From reading hundreds of reviews on their website, they have great return service also.

I also like Amazon.com. Fairly fast shipping and I like their super saver shipping. They also had the shoes I ordered for myself at half the price that Zappos had. You can get some good deals sometimes. They ship fast at Christmastime too. I remember not having the money to buy the kids' gifts till the last minute and although they always quoted you a longer shipping date, they always came on time for Christmas.

Another one is E-bags, super fast shipping, although not free. I ordered packing cubes from them last week and they came in two days.

So, what companies do you love to buy from?

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