Pella or American Craftsman Replacement Windows?
natewall
19 years ago
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housekeeping
19 years agolast modified: 9 years agoRelated Discussions
Replacement windows in Central Jersey
Comments (14)I learned the importance of a quality window after my contractor stuck me with these crappy vinyl windows from "North-East" out of Merrick NY. Today, I met with the Anderson salesman who gave me the 'Time Share' sales pitch which lasted over two hours!!! All he kept on doing was trashing Vinyl windows and promoting their wood resin technology. Every time I brought up issues mentioned in these forums, or all the great advice I have read, all he could do was say "anderson is better". When I showed him the one new construction window, which still had the nailing strips exposed as the siding was not replaced yet, he recommended to replace with a replacement window and not a new construction. (I am sure this is because he only sells new construction windows) Lastly, his price was so expensive it was mind-boggling. The worst thing was his pressure tactic of giving me a one time only discount of 15% if I signed at that moment. I really wish I had come to this site first before I made the appointment. At least I came here before the meeting and learned so much. Really thank you everyone for your help. Today AGM is coming to show me the Starmark and Okna windows. I promise to try to further enrich this site with my experiences! If anyone happens to read this before calling in "renewal by anderson" to make an appointment for a sales call. Heed my advice, save your time and dont do it....See MoreAmerican Craftsman or ?????
Comments (2)To my knowledge the only thing that has changed at Silverline (American Craftsman) is they now stick a label on it that says "an Andersen Company". Read the first line of the warranty: "Subject to the terms and conditions stated herein, the manufacturer warrants to the Original Purchaser that under the conditions of normal use and service, all window and/or patio door products, including mechanical parts and insulated glass, will be free from the following defects in material and workmanship for the lifetime of the product." Ponder the last 6 words for a minute....See MorePella or Windsor windows?
Comments (13)Liesl123 - that is what Pella always says - that it's never their product's issue, it's the installation. That excuse works on occasion, except that the Pella problems are so widespread, they can't all be installation problems. I know the Pella windows in my house have problems cause of how they are constructed and the materials used by Pella. In another thread where I was asking about Marvin wood-clad vs. Pella, HomeSealed wrote "[Pella] still has a roll formed clad sash, which is inferior to an extruded exterior that you get on the Marvin". I also am not a fan of Pella's practice of denial - I would respect them more if they just admitted to the issues and asked what they could do to help. I have been replacing my Pella Prolines with Marvin Ultimates (a few at a time as I can afford it), and the experience with Marvin has been excellent. You mentioned vinyl - from my reading on this forum there are some really good manufacturers of vinyl windows, and I think for vinyl Marvin is not one of the best, though they are the best for wood-clad. Do a search on this Forum and you will find a lot of info and recommendations. This post was edited by Mrs_Nyefnyef on Tue, Aug 12, 14 at 8:34...See MoreVinyl replacement windows - need help
Comments (8)I know how you feel, as I asked for some advice in a different posting and never got any responses at all. Guess I can try and weigh in, seeing how we both live in the same city and have access to a lot of the same products. I haven't heard of the windows you are talking about, so I can't say whether or not they're good products. I just had 3 reputable local companies come out and give me estimates on vinyl replacement windows and pretty much all of the brands they showed me were good and names I had never heard of. All had nice welds, colors, weather stripping, etc.. After a while they all start to look the same, and I realized that it's best to just find a company that does reputable work and use whatever product they're selling. I've read it many times on other forums--installation is key. A medium grade window, installed correctly, is better than a high end with a bad install. If the company you are looking at does good work and has been around a while, then it's worth considering them....See Morebry84
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