Hey Kevin! You are not wrong! I do have VERY sensitive skin with multiple allergy issues, eczema, and rosacea. The tiniest bit of detergent left on my clothes, or even worse towels, leaves me looking like a cooked lobster and feeling like my skin is several sizes too small. I tried a FLer, wanted one for years because I had heard so much about how much better they clean than TLers. So I bought a Bosch Nexxt. To make a very long story short, it did not work at all for me. From the perspective of skin irritation, it was horrible! I had to use 3 or 4 rinses on most loads, and 5 rinses on towels and bedding. (At that point my skin issues were just a bit of tightness and itching, another rinse or two per load might have eliminated that but it was already taking close to 2 hours per load of laundry!) I was using All Free and Clear HE detergent which I still use (and Highly recommend) and even though there was no hint of suds in the washer, the detergent just was not rinsing out. I exchanged it for the Cabrio HE and I love it! It is the best washer I have ever owned. It washes great and rinses even better than my old TLer which used a lot more water! My Cabrio HE is in my laundry room on the first floor over a full finished basement and there are no problems at all with vibrations (can't say the same for the Bosch, but that is another story). Oh yes, the sanitize cycle did nothing to help with my eczema, but I suppose that could depend on what your daughters triggers are. Some of my triggers (also for my other problems) include detergents, sulfates, citric acid, floral and herbal botanicals, fragrances, dyes, mold, chlorine... you get the idea. : ) Basically I wear gloves to touch any cleaning supplies, use the All Free and Clear HE detergent (which rinses better than the regular All Free and Clear by the way, and you can use it in a regular TLer), try to use all natural cleaning products that are less irritating, and use shampoo and conditioner specially formulated for people with chemical and fragrance sensitivities. Nothing that is used in our house has any added fragrance, natural or synthetic, that has greatly helped me. I too recommend Lowes for your purchase, they were wonderful! The Cabrio is actually the 3rd washer I tried, and they were happy to help with both exchanges and refund the difference both times. They never charge a restocking fee either. Good Luck! Sorry this is soooo long winded! Joanne

We have had vibration problems with our Bosch, located on vinyl on our first floor. We had the floor underneath reenforced with 1/4 inch plywood, removed the pedestal from underneath it, installed and removed anti-vibration pads (which reduced vibration but increased dancing), and reduced the rpms from 1200 to no higher than 800. So far, so good! The repair guy has been out at least 10 times in the 2 years we've had it for vibration alone.

Hi looser, I got the 800!!!! It was somewhat of a rush decision since, although my machines were working, I've been getting a lot of staining on clothes for a while. The other day I opened the washer and it was full of water - Oooooh Noooo!!! I was washing brand new towels, but hadn't overloaded it. I think the machines are just old and run down. I was able to find another cycle to get it to empty, but it's happened before and the machines were making noises. So, I called my kitchen appliance dealer and they let me switch some kitchen appliance off an open ticket, to add the Bosch set (this way I wouldn't loose my discounts from a special sale). I'll buy the appliances when they have another sale. I just didn't want any more stains, rust and oil, on anything else so I just went ahead and took the plunge. I'm glad you mentioned that the 800 has more flexible cycles. The salesman told me it did, but to have it validated here works for me. They had a 500 on sale, but it didn't seem to have the individual features of the Duet. The Manager really sold me - I think because of this forum, he was willing to "talk" to me about details. It will be here tomorrow afternoon - NEVER thought I'd be excited about a washing machine and dryer. Just hope I'll be just as excited when my granite is installed!! BTW, I almost did get the Duet, but for the money, they would have been almost as much as the Bosch.

Lowes. OK - they brought the units out, put them on the platform we made, we assumed they did what they're suppposed to do & left. We didn't stand there watching because we'd just moved into the house & had plenty to do elsewhere and, hey, how hard can it be? Later that day - excited to see the "bubble show" through that big, beautiful window - I attempted a load. NOTHING. Not to panic - it just was not plugged in. Also, while my husband had it pulled out to plug in, he found that the dryer vent was not attached to the dryer - the wall, yes - not the back of the dryer. Turns out there is sort of a "cone" where you attach to & the hose slid off. (Not sure how he fixed that) It's at this point that we realize that they did not leave us a manual for the washer. We call & they say they'll get us one. In the meantime, we go online to find out what else needs to be done - like LEVELING. My husband does that and finally we're good to go. The story is a lot longer because we have a BIG mix-up with the refrigerator but at some point in there we get the manual - but not before I have to call the store manager a couple of times with questions about error messages (we had a problem with some sediment causing E02 errors - now fixed) for him to look up. SO - in the end, we love the machines, Lowes tried their best to make things right - it was just a series of freaky problems that weren't their fault - and we are happy customers. OH - the platform works like a charm - no vibrations & the additional height is great! Good luck with yours - great design!