LG says 83* is hot wash. What to buy?

11 years ago

We have a new LG WT4870CW HE washer. Service was called the first day because we didn't get a hot water wash leading to 3 replaced parts, including the main board to no avail. LG cust svc said 120* was hot and emailed a specs chart to me that said just that. Cust svc 2 & 3 both said 120* but now LG says 83* is a hot water wash and the written specs are recommended temps but not the actual. Further, LG suggests that our temps in 70s, 80s and a few times over a hundred are within the expected range for hot. Most recently, LG suggested the 83* temp is the machine protecting our clothing as if it can tell if I am washing a silk blouse or a soiled diaper.

Hot water out of the tap is 140* and we've primed the hot water to no avail. LG was highly rated by Consumer Reports which is increasingly suspect in my eyes.

The store has agreed to take the washer and dryer (never hooked up while we dealt with the washer) back and now we are looking for something else.

Can anyone recommend a top loading washer HE or not that will achieve a hot water wash? We can't use Maytag because of how the dryer vent is situated. I've searched archives and read this: http://ths.gardenweb.com/forums/load/laundry/msg051624036767.html

Thanks.

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Comments (6)

whirlpool_trainee
11 years ago
To my knowledge, Speed Queen is the only manufacturer today that doesn't mess with the hot fill. Hot water goes in straight from the tap. Warm is a mix of of hot and cold (but one can always let the tub fill with some hot water and then switch over to warm to raise the warm wash temp) and cold it cold.

Alex

Here is a link that might be useful: Videos on YT
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fpmom
11 years ago
Asko and Bosch are supposed to be reliable for reaching very hot temps - I think from what I understand Asko sightly better but these are FL
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germ-phobic which is a dangerous position to be in This reminds me of the UK cookbooks from the 1950s that warned against the dangers of undercooking vegetables:-) It is not germophobic to pay attention to the science surrounding laundry, it is good sense. Now, I agree that there are many aspects of laundry praxis other than heat that can eliminate problems: you can wash undergarments separately from, say, face cloths, you can do multiple (3-4) rinses with spins between them, you can wash towels etc on higher heat and/or with chlorine bleach or phenolics, and so on. Many of these things you yourself already do. However, for most in the US "excessive temperature" includes 50C (and possibly 40C, since so many tags say "cold wash only"), and most are not as careful about sorting as you are, and people don't want to wash their colorful towels on anything warmer than "warm", and most conventional TLs are capable of at most one barely-adequate rinse. The popularity, in the US, of big washing machines is evidence of our essential laziness - rather than sorting our laundry into numerous small piles, and washing every day, we like to sort minimally (eg, whites from colors) and just jam everything in when the pile gets high enough. As a result, studies by microbiologists indicate that the average American washing machine is teeming with germs, and more recent studies suggest that there is at least a correlational link to acual illness (see Larson, Lin, and Gomez-Pichardo (2004) Predictors of Infectious Disease Symptoms in Inner City Households. Nursing Research, 53, 190 - 197, and other references cited there). The "lazy" ways to assure a germ-free laundry is to use an additive like LCB, or to use adequate heat. The difficult way is to buy a multiple rinse machine, and to sort carefully, and to tailor the cycle and heat and chemicals to the particular type of load. This is what you do, and frankly what I do as well, but when you post that excessive heat is not necessary for most loads, maybe the responsible thing to do is to carefully enumerate all the other fiddly procedures that you are implicitly substituting for the heat and bleach. - DR
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sandy1616
11 years ago
Keyjey - Why must it be a TL? Are you completely opposed to a FL? If you want to stick with a TL I would definately look at the non HE Speed queen washers.
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johnmk
11 years ago
In cycles that don't use the internal water heater (such as Cotton/Normal), the soft goal of modern LG clothes washers is for warm to mean 85F/30C, and hot to mean 105F/40C. These objectives are often missed by a few degrees because the machines seem to treat the goal temperature as something to be aimed for in an idealized universe, but **at all costs** not to be exceeded. My LG WM2250 and its replacement, the WM3470 which I have now, Cotton/Normal cycle + warm usually results in around 77-80F, and Cotton/Normal + hot usually results in around 90-95F.

In washers with an internal water heater built-in, when you want very warm water, select the whites cycle, and hot temp. This is likely to result in a relatively consistent 105F wash, at least for LG washers. Most people would consider 105F/40C to be somewhere around Very Warm. I select the Allergiene cycle when I want a truly hot wash, as its goal is 131F, and -- refreshingly -- it really does get there.

As I learn more about my LG WM3470, I'm finding ways to get it to obey my wishes, but it has required experimentation and investigation beyond that which should be necessary IMO; it's rare to find a company that tailors the presentation of its products to the OCD amongst us, however.

This post was edited by johnmk on Sun, Feb 24, 13 at 19:46
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dave1812
11 years ago
on heavy duty, quick wash, and several other cycles, my Samsung 520 gets hot water, so temps in the tub are over 118. (incoming water is always above 140) the only mode where the ATC screws up the "hot" wash is the Normal cycle. took me a long time to discover that there is a glitch in the Normal cycle when it comes to the hot water option.
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Keyjey
Original Author
11 years ago
Thank you all. Sandy16, I don't have room for a FL in my laundry room. johnmk - are you suggesting I'm OCD :)? That might be true also but a range of temps on hot water from 76 to 136 is not right, IMO. If mid 80's is what we are gonna get with hot water wash, then appliance mfrs should quit lying to us and say so. When they say hot, I expect hot not a 40 degree range, most of which is not even a warm bath.

My LG washer is being picked up today. I must say, Home Depot has been wonderful with all of this; LG, not so much. The store is taking the washer back since LG will not. I'd think about an LG with an allergiene cycle if it wasn't LG -- will never buy an LG or LG made product again.
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LG says 83* is hot wash. What to buy?

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LG says 83* is hot wash. What to buy?

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