Avast users false positive alerts

DA_Mccoy

16 years ago

This is of course good to know.

I wonder if users are going to abandon Avast in panic now because of a corrupt/deficient update? They did before when AVG had an update concern. It was as if the sky was falling.

DA

grandms

16 years ago

Not me, even though it had me going in circles last night.

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here is one of the treads on the AVAST forum issued today about the new update for version 5 that is supposed to fix some of the problems, but as you can see many are still experiencing problems. I know several people have just gone back to 4.8 for now till they get the bugs worked out. I am still on 4.8 for now. Avast 5 pre-release program update [5.0.393] in case anyone needs it this seems to be what they are suggesting as the removal tool on the forum avast 5 removal tool

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You're not alone. I also began receiving multiple Avast reports of blocked malware and trojans late this afternoon. It said the infection was: HTML:Script-inf I updated Malwarebytes and began a full scan. In the midst of the scan, Avast popped up and said something to the effect that it wanted to do a boot scan. I let it. It reported: C:\CMPNETS\MEDIACTR\I386\MEDIACTR.CAB:>medcthlp.cab:>rmtview.chm:>htm\accessibility.htm is infected by HTML:script-inf There were several options and I chose "Move to Chest". The response was: "Move to chest: ERROR 42111 (the operation is not supported for this type of archive.) I selected Escape, the computer rebooted, and I ran a full Malwarebytes scan. It found no infections. My computer seems to be back to "normal". HP XP Media Center; SP3, FF 3.6.16, Avast 5.1.889, MAM, ZA, SAS, Spybot SAD, Spyware Blaster

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For what it's worth... The beginning of last month I was having the redirect problem ( Which AVG Free DID NOT find! )... I took the computer into the shop and my tech said he found a rootkit virus... After he got rid of it I had him uninstall AVG, install Microsoft Security Essentials, MalwareBytes and redo SpyBot ( He also installed I. E. 8 and ran all the scans after he cleaned it up )... The very next night I ran a Full scan with Security Essentials and it found " Virus: Win32/Alureon.H ", it Disinfected the file and told me which file to delete... Two days later Security Essentials found " Exploit: Java/CVE-2008-5353.1 " and Removed all the files... ( BTW, I ran MalwareBytes first and it didn't find it ) I've been getting my updates and running scans on a regular basis and so far.... All clear... Rita P. S. I have my computer set to Alert me of MS updates but not to install them... The definitions for Security Essentials DO NOT show up in the regular MS security updates, you have to manually update them every day... Rita

maime

16 years ago

Raven thanks for the info.

I am sticking with Avast, it's simple to use and at this point that is what I need. Now if I could just find my Cd to re install my game. LOL

marciasc

16 years ago

Thanks for the information! I'm happy with Avast too.

urlee

16 years ago

I too like everything about Avast!

The number I have reads 091205-0

Just a thought, I wonder what responsibility Avast now has that some people may have deleted some important files and were not aware that this was an error on Avast part. Maybe even had their machines looked at by an outside concern and that cause them to spend money to repair. Does Avast just say OOPS! seems to me that they should be held for some action ... just my two cents on all this, I rum MS Essentials and it's been working for me.

marciasc

16 years ago

I got a new update/version last night and it also is 091205-0.

bbbluz ~ DonnaB

16 years ago

urlee & marciasc...I have 091205-0 too! No problems for me so far.

ravencajun Zone 8b TX
Original Author

16 years ago

as someone on another forum said I would guess they owe about what we pay them for the use of their Free program.
Same exact thing happened before with McAfee and Norton both pay programs and neither paid anything, McAfee caused some major damage when they did it.
It happens, they may lose some customers, but you know they are darn sure going to be real careful about what they put out in the future once they have had a big oopps like this.

The fault in some situations lies partly in the person that was having it delete the files that is something that should never be done it should always be put in the chest so that it can be retrieved should it be a false positive, those that were having every file deleted are definitely going to be hurting. I had it flag one file, I knew immediately that file was not infected since it had scanned that file upon download and various times prior but to be safe I put it in the chest, the second one it flagged I knew it was a bad update and stopped AVAST. I leave my Avast set to have me manually make the decision on each flagged item, this is why. If it were set up to continue the scan and auto delete or auto quarantine then you end up with the chest full or everything deleted.

urlee

16 years ago

urlee & marciasc...I have 091205-0 too! No problems for me so far.

I now have 091206-0 That changes every day I think.

mariend

16 years ago

I went ahead and paid for Avast and how can I find out what version? I did what you suggested, but where is the tree you talked about.?
Thanks

ravencajun Zone 8b TX
Original Author

16 years ago

right click on the AVAST ball in the taskbar, select about Avast in that box click the plus sign in front of VPS file that will give you the number of the latest downloaded definitions file version, for the version of which AVAST program you have it will be at the top of that same box.

tree= a list with + signs which will expand it when clicked on, branching it out.

mariend

16 years ago

Found it, I show version 091203-1 as of Dec 9 --wonder if it is a updated version due to the fact I am paying for it for one year

mariend

16 years ago

I meant 091209-0 instead

ravencajun Zone 8b TX
Original Author

16 years ago

that is exactly the same one I have today, it will change daily.

Avast users false positive alerts

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Avast users false positive alerts

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