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bob414_gw

Wireless connection problem

bob414
12 years ago

My Granddaughter's laptop - HP Windows 7 home premium - will not connect to her wifi at home. It connects with a wired connection. Her husband brought home a laptop from work and it connected fine. They flew down for a visit over last weekend and she brought the laptop. It connected to my wifi on the first trial. When she got home it would not connect. She has Comcast internet (as I do) but couldn't remember the make of her router. While she was here we ran the usual scans (Malwarebytes, etc) used ccleaner to clean out the temp files, etc and used Secunia to update everything.

Any suggestions that might help her connect?

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