Thanks all...I won't worry anymore. My initial concern was that those ridges would create havoc with getting cookies off that scored surface. I'll use parchment paper, but I'll need some guidance since I've never used it before. When I take the cookies out of the oven, do I take them off the parchment paper to cool, leaving the paper on the baking pan to reuse...or do I slide the paper and the cookies off the pan altogether? It's great to learn something new each day!

I have nothing more to offer regarding "how" to clean the mess, but definitely have a recommendation for "who" should actually be putting the elbow grease into the project. The offending son absolutely should be the person doing the cleanup and, if the pan can't be salvaged, he should purchase a new one from his own money. That being said, I'm in a never-ending training mode when it comes to keeping my husband from ruining my non-stick frypans. You would think that paying for new ones would help reinforce the "use plastic utensils" rule.

Grout: If your grout is too light and not matching your sample - then your tile installer added too much water to grout mixture. This causes oxygen at the surface of the dried grout, causing the white color. There are (2) ways to correct the issue: #1: remove and old grout and re-grout or #2: dye the existing grout. Tile being uneven: I can't really tell in your photos how uneven the tiles are... but at the very least, your tile installer should have used a tile puck. It is a level that installers use to ensure that everything is even and that there is a correct amount of mortar under each piece. Grout in the tile: This is actually what a lot of people do ON PURPOSE because they like the natural / rustic look of it. If you did not want that look - then the installer should have sealed the tile BEFORE grouting so that the grout could be cleaned off the tile easier. To get the grout out at this point would be difficult. They do make a heavy duty cleaner that breaks up the grout and makes it easier to chip out. You could use a grout removal tool add-on for drill or roto-zip. Very, very tedious work though... and it may be easier and quicker just to retile. *** Although I know a lot of clients that LOVE the way this looks... Oil stain on tile: No, I don't think you ruined the tile. But I am wondering why you put the stain. Did you want the tile to be glossy? You should be able to get the oil stain off with mineral spirits and mineral spirits will not damage the tile. Just wet some rags and wipe. You will probably have to wipe it down a few times. Was your tile pre-sealed? Most tiles (unless noted) are pre-sealed at the factory so it is going to be pretty impervious to any other liquids or sealers. So that means - if the tile was not glossy when you bought it, then you cannot just put a gloss seal on it to make it glossy. Basically the tile will have difficulty absorbing the gloss sealant. If the tile is truly un-sealed (such as a marble, travertine, limestone, ect.) then you will need to seal it before you start using it to avoid stains and dirt. Your tile looks like the Rialto or Roman stone series from Lowe's. If that is it - then it is a porcelain pre-glazed tile and you cannot make it glossy. The finish that is on it (dull) is how the tile is made. Hope that helps!

This thread did not die because my google search uncovered it today. I have a 3 week old KitchenAid French door fridge (model no. KRFC302ESS) on which the painter managed to leave a small scratch. Stupidly, I used the rough side of a kitchen scrubber sponge (the rough side is plastic not steel or wire) to try to rub the scratch out. The scratch is gone and in its place is a 2" square RUB MARK that looks like hell and is visible from every angle and in every light. I called my dealer, salesperson, kitchen designer, installer and finally Kitchen Aid and the only thing I've found out is the only thing KitchenAid recommends is Affresh cleaner with a microfiber cloth. I've ordered some but doubt it will buff out the rub mark. The other option is to buy a new door ($537 and back-ordered). The second I buy that new door, I will scuff/dent/ruin it even worse in some other unintended way, so that is not an option. I'm going to put a decorative fridge magnet over it for now. My whole kitchen is brand new after 11 weeks of hell, so this rub mark just really tweaks me at present, but my aggravation will probably fade as time passes and I do worse things to other things in my brand new $$$ kitchen.