I think we have been jumping back and forth between specifics of my particular post and questions posted in general. I don't have enough experience in this computer forum to really add anything to any general discussion beyond my own personal, very minor experiences, so I will go back to the specifics of my post and my own situation. In the past, when I was a Windows PC user, I was an intermittent visitor to a number of computer forums, not this one very often, because of low traffic here, but all the forums had very friendly people who were generous with their time and expertise and seemed happy to help. Since switching to an Apple computer, I have barely stepped foot in a computer forum. I have not needed to. My laptop just works 90% of the time and when it doesn't, I have a 3 yr tech support policy in place. Something I've had with every computer I've ever had since I first started getting on the computer in 1995. It has been a big relief, because maintaining a computer and straightening out technical problems even with help was a very frustrating task that I never enjoyed. It always felt like a 'big black hole' of wasted time when some issue would present itself. Even with an 'expert' to help figure it out, you'd never know how many hours you'd have to take away from whatever task you were trying to do, to stop and figure out why the computer wasn't responding right, 'again'. Or how many days your computer would not be working. Even with a tech support policy, I might call and get the wrong information and no fix with two techs, and have to call back again and then a third tech might know just what the problem was and fixed it in about 10 minutes. So, even though I was less technically literate, it seemed like even among the technically literate, there were a lot of people who seemed as confused as I was. I always tried to understand what I needed to know. Always tried to find out what I could do using the computer that would be preventative and avoid problems. It didn’t seem to matter, tech problems always seemed to present themselves regardless. So again, I can’t even express how relieved I’ve been not to have that experience with my computer any more. My husband has a windows based computer with Vista on it and I don’t even want to touch it. Which brings me to my thread that seems to have triggered this discussion. I wasn’t even asking for help with a problem with my computer. I had already been working with my own situation for 3 days and taken steps to resolve it not only with GW but with my own Apple tech support. I was not satisfied with the responses or information that I was getting from either about whether this ‘downloaded file’ was a problem or not. That was why I posted here. And from the information that ravencajun offered, it would seem that I had reason to remain concerned about the ‘possibility’ that it could be a problem and one I wanted to take steps to avoid in the future. Even if the file that was downloaded onto my computer was not a problem, it might have been. So, what was it about my thread that has caused a negative response? What did I do or say that was wrong? I’m still here defending my thread, why? Have I even done any of the things that some of you are expressing you have a problem with? I was very appreciative for the help ravencajun gave me and I even tried to smooth over my initial response to Mike, even though I still think he was wrong in both content and attitude in his response to me, I was more than willing to give him a break and overlook it. At this point, I am at a loss to understand how what seemed like a simple question has resulted in my feeling like I have to defend myself for asking it and now defending all people who come to forums and ask questions. That doesn't seem right to me.

Hi again - When I try to open the file, I get the generic "Word experienced an error trying to open the file message." The standard fixes, like renaming it, using "open and repair," etc. don't work. I tried a freebie utility (saved it in rich text format) and got some of it back (several pages were garbled letters) but got all the content back with a different program I paid for. PAM - I don't know anything about the compatibility pack you mention. I never did anything specific to open docs created in Word 2007 with Word 2003 other than making sure to save them in the old format. Maybe I'm missing this piece? The first time this happened, I thought it was because I had forgotten to save in the old format, but this time it seems random. I had worked on my outline an hour before, saved as usual and then couldn't open it when I got to class. Sue

I can't believe no one has mentioned "Doggie"!!He wasn't around long I think Spike banned him over something...I just remember when his wife came in and posted that he had passed away suddenly...He wrote the most incredible poem...I'll share it with ya... "Doctor Time" When we lose a loved one and we're in despair Doctor Time is already there He's treating us all, we're unaware When our loved one is gone and on their way Doctor Time helps us move on day to day He treats the anger, grief and sorrow with a medicine he calls "Tomorrow" As the days, weeks and months go by we just look back and wonder why Such a beautiful person had to die But deep inside we feel okay We have lived to see another day He's calmed the anger, grief and sorrow, we took the medicine he calls "Tomorrow" Doctor Time has one thing to say Time heals all wounds day by day I remember he posted this poem to someone's post who had lost a loved one and he died shortly thereafter...

Maybe go to Options->Advanced and under Save, make sure "Always create backup copy" is not checked?