I know nothing about "Real Player video download" but suspect you're having the problem described here? Or at least as mentioned by some of the commenters?

https://realnetworks.zendesk.com/entries/24793847-RealPlayer-Plus-16-does-not-play-downloaded-mp4-files-

Other than waiting for Real to fix it, I don't know what you can do about that. Personally, the only online videos I ever download are Youtubes, and I use a different downloader for that, not "Real".

However, unless I'm misunderstanding, your "no-audio" problem doesn't involve Real, or any downloader, it's "online", and goes like this?

(1) You play a "news video" in Firefox, video works, sound also works.
(2) You play a video on "Youtube.com", video works, sound does not.

Or am I totally missing what you're doing?

Even if not, I'm no expert, so this is just a "what I'd check if it were me".

Have you checked to make sure it's not something really simple like just having the Youtube player "muted"?

{{gwi:1487063}}

Sorry if that seems too obvious but I often overlook obvious things. :)

If that's not it... hopefully someone more experienced can help you.

BTW, although it's almost certainly not related to the problem you describe, you should probably update Firefox. I believe doing "Help ---> About Firefox" will trigger a check for a newer version.

This post was edited by chuggerguy on Sun, Aug 11, 13 at 9:57

chuggerguy!!!

It was off I also had to struggle with trying to get the mute off. Finally after a number of minutes the x and mute went away and I was able to listen and watch Neil Young sing and play.

When I saw the x last night I thought it was perhaps off , but then also I was not able to get the x to go away.

If I may ask, what other downloader do you use?
Real wrote me and said they will have a newer version and fix for the you tube issue around the middle of August.

Thank you.

I use this Firefox add-on:

https://addons.mozilla.org/en-US/firefox/addon/easy-youtube-video-downl-10137/?src=search

That's just the one I stumbled on and suits my limited needs, so I stick with it, there may be better for all I know.

The reason I wasn't quick to mention it is that, if I remember correctly, it tried to tempt/trick me into upgrading to an "ad-supported" version when I first installed it, and maybe even every time it updates. I don't really remember, but I got the feeling it was baiting me into installing something I didn't want, and I didn't really like that.

The regular version works great for what I use it for though. I can download the video as an "flv" or "mp4" in any bitrate it's available as. As for the higher bitrate audio that they want me to upgrade to receive, I don't need that anyway. I can always strip the audio out of the video if I need it. :)

What's the advantage of using a downloader, instead of just connecting to the You Tube site directly?

Chuggerguy,
Thanks for this information. I may switch later if they do not get Real working properly.

I know a person has got to be so very careful when downloading things. They now all seem to try to trick you, so a person needs to be sure they know which one of the downloads to click on and read every box carefully so things are not added that I don't want on my computer.
Have a great rest of the day.

Snidely,
I do connect to you tube to watch the video.

The reason I used a downloader was to save the amount of times that I would need to watch a video on the web.

I have limited amount of download and upload monthly and videos use a lot of my GB allotment.

Most of what I download may have to do with tutorials and there fore need to watch them over and over. When I download the video I can save it to watch it later.

I download instructional videos to my hard drive to view @ my leisure. Or my server goes down just as I'm wanting to watch a cooking or crochet tutorial....sometimes videos are taken down for any number of reason.

Jean, I understand this used to happen all the time to me. Now we have sattlelight connection.

What software do you use to download them?

Lori, I use the one chuggerguy posted for Firefox.

Thanks jean for letting me know this.

I had used that add-on I posted above for quite some time. It suddenly vanished though, cancelled.

I quickly replaced it with this one:

https://addons.mozilla.org/en-US/firefox/addon/download-youtube/?src=search

So far all seems well.

Thank you for the update on this.