'Save image as' function broken. Please help!

16 years ago

This is my first post on this forum. Someone at the Quilting Forum suggested I ask for help here.

I have WinXP media edition and have been using FireFox as my browser for a long time.

When I want to save an image, I right-click on it and choose "Save image as", then a box pops up and I can tell the computer where to save the picture. So far, that happens as usual, but for the last day or two, nothing actually does get saved, no matter where I try to put it. Other right click functions, such as the "Scrapbook" add-on, still work.

I have even gone back and deleted a picture previously saved from the Internet and then asked to save it again as described above, and that function just doesn't work anymore.

Thinking it might be due to a recent automatic update of Windows (KB936357), I removed that, but still no good. Then I did a System Restore back to July 5. Still no good.

So I am wondering if it is just my computer, or if someone somewhere has decided to make it impossible to save *any* pictures at all to our computers. I know that some pictures are protected from being saved this way, but not all--or at least, they didn't used to be. Not only can I not capture GardenWeb pictures, it doesn't work for other sites, either.

Any help greatly appreciated.

Jan

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Comments (3)

owbist
16 years ago
It might be something as simple as deleting the things in your temporary internet files folder. Click Start/All programs/Accessories/System tools/Disk cleanup. Tick which items you want cleaned up then OK

Or you could install Crap Cleaner from the link below which does a much better job. Download the third choice, the slim version that does not have the Yahoo toolbar with it.

Here is a link that might be useful: Ccleaner
caroline1947
16 years ago
Biwako,I use Crap Cleaner all the time. Dont know if that will solve that particular problem but its a great program..
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biwako_of_abi
Original Author
16 years ago
I'm sorry for not answering sooner; had to go away over the weekend.
First, let me thank the two of you for introducing me to CCleaner. I downloaded it and expect to find it useful. I'll explain what I did in detail, just in case anyone else ever has the same problem.

After getting back last night, I was successful in saving images in IE, but FireFox was still no good. Figuring it was something wrong with FF, I found a disturbing entry in FF's Tools>Error Console, calling a certain path in the computer "Not well-formed," but there was no explanation of how to deal with it. Removing FireFox via the Control Panel and reinstalling it did no good, nor did disabling all my add-ons and deleting temp files and cache.

In the end, getting desperate, I backed up the Bookmarks and Scrapbook folders in my FF Profile, then I went to C:\Documents and Settings\[my user name]\Application Data\Mozilla, and deleted the entire Mozilla folder so as to force the new FF install to create a new one.

This time, the new FF--though all my Bookmarks, Scrapbook add-on entries, and all the other add-ons I used to have were gone--worked right, and I was able to capture pictures again.

I re-downloaded all the extension add-ons I had had before, and now everything is fine. At first, of course, my Bookmarks toolbar was gone, and I use it constantly, so that was a bit scary, but after moving the backup folder from the CD to my FF Profile folder, I got the toolbar back, and I was able to do the same thing for all my Scrapbook entries.

If anyone else tries this, be sure to make a backup of your Bookmarks and Scrapbook (if you have that add-on) and also make a list of your add-ons and be sure you have a record of all the passwords FireFox has been remembering for you.

Happy, happy, happy!

'Save image as' function broken. Please help!

Comments (3)

owbist

caroline1947

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'Save image as' function broken. Please help!

Comments (3)

owbist

caroline1947

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biwako_of_abiOriginal Author

COMPANY

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GET HELP

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biwako_of_abi
Original Author