Heck, no, you aren't unreasonable, I'd be having a hissy fit by now.

It's been in the 90s here and we're always humid, that's a given, so I can't imagine what it's like there. I don't have air conditioning, but if I did and it wasn't working, I'd be very, very, very pi$$ed and the company would not like me at all.

Add that the tech was there twice and put off repairs both times, then diagnosed the problem the third time and still hasn't made the repair? Oh yeah, I'd be pi$$ed.

Give 'em whatfor, RR, and when you're done, give me their phone number and I'll chew on them a bit for you!

Annie

Tee Hee Annie! They just called and said the coils came in this morning...do ya think they read this post? Thanks for the get 'em and give 'em to you post ;-). It made me laugh.

I was beside myself when I posted this thread earlier today. I shouldn't have let my self sit and fester. LOL!

I'm now offically a happy camper. One more night and morning in the guest room and I'll be back in my end of the house. Some days I want to sell and just run away as far as I can go (ummm, not because of broken AC units). Menopause anyone?

Well, OK, if you're happy, I'm happy, LOL.

I spent the last couple of nights on the couch in front of the sliding door, a dip in the pool and that fan by the couch and I'm pretty comfortable and no one to even pi$$ and moan to, LOL.

As for the menopause thing, I guess I'm pretty lucky. I had about a month's worth of night sweats in February, perfect timing, and nothing since. Elery says I'm no moodier than I ever was (snicker) so I guess I'm OK!

Annie

I'd be pi$$ed.....and I'd still be pi$$ed until it was working...
Just for the record, why not tell us what brand of AC you bought?
Mine has not had it's check up this year because they say they can't do it until the weather is hotter than 80 when they come and we had a long cool spring....but it's officially HOT here now!
Linda c

LOL Annie at the meno thing. I was young when I started...about 44 years old. You lucky thing ;-)

Linda, I'm still kinda pi$$ed. I wonder if they would have come with a smile on their face or a big frown had I gotten my panties in a knot. I think I will still give them a piece of my mind once the work is done and they are outta here. Still thinking of finishing my obligation (ESA) and pulling out. I think a small independent business service person would do a better job. But my warranty?
We have 3 HVAC units of Trane. Toot Toot blows my whistle! 2 units (1 broken) are the XR12 and one big Daddy the XL1800

As I understand, after doing a little research, this company is swithing to the Maytag HVAC Units and only selling Trane to commercial business.

Karen, we're not far from you and I've been SOOOO testy this week that I can't even imagine if I were without my AC!! It's been bumping 100 everyday, humid, humid, humid (did I say it was humid?) and no rain for over 2 weeks. Good luck, I can sympathize!!

Grace

Have you read the fine print of your warranty? We have two trane units and if I didn't have a very good friend who works at the h & c with whom we have our warranty, I would not have known that they covered freon too.

She made it very clear that she was only telling me because we are friends.
We are going to have the coils checked next week as our 10 year warranty runs out next June.

I've paid for freon twice in 2 months. Thank you Bumble! Now I'm really mad!

I'm with you Grace. This weather has me very testy. No rain and we are water sprinkling grass everyday. It's still dying. Thank goodness we have sprinkle systems in the landscaping and on some of the grass around the house.

Research is a wonderful thing! I'm finding out more and more about this warranty with Trane. I do know NOW that freon (Refrigerant) is covered under my warranty. 2 months ago the serviceman gave no reason for the freon leak...but charged me accordingly for the freon plus a 90.00 fee for coming out to my house.

I now know that the freon was low due to the coils?? So he didn't charge me for freon on Wednesday when he serviced my unit. We have already paid the bill from 2 months ago.

So, now you will see that the company can say that they charged me for the freon, two months ago, because they didn't realize it was from a defective part.????The units are only 6 years old??? I need drugs before the serviceman comes tomorrow.

Read this taken from Trane's Extended Warranties website.
****Thank you Bumble for bringing this to my attention.*****If not for you I may never have looked into this carefully.

*Refrigerant Warranty: The refrigerant warranty will provide for replacement refrigerant to restore a unit to the proper refrigerant charge if a warranted part on the Trane unit is found to be defective.*

I now have all my paperwork pulled from the last 6 years and am waiting for the serviceman tomorrow. I've paid them alot of money in 6 years and I feel that I'm getting screwed over big time. We've paid for different parts, labor, freon and other things that have been covered under my regular warranty and then also under my extended warranty.

I am not so happy a camper anymore.

I also feel like a stupid homeowner.

Here is a link that might be useful: Extended warranty for Trane

I'd be more than pi$$ed Karen. First, they should have fixed whatever leak there was if they had to keep adding freon. I'd let the service company know that for sure and I'd be calling Trane and giving them an ear full too. They sould have parts in stock for units that are only six years old. We have nine units on our office building that range from 6 to 15 years old and parts have never been a problem.

Good to know you have air in other parts of the house. We under a heat warning this week due to the high temps and humidity. Normal for us but a little early this year.

David

OK, Karen, now even I'M pi$$ed. They charged you for something that was covered under the warranty? Plus you paid for an extended warranty? Oh geez, if I were you that repair guy would hear about it, then the company that sold you the unit would hear about it, the extended warranty people would hear about it. After they all heard about it, if they did not give me a refund, the State Attorney General would hear about it too!

Annie

Oh, and for what it's worth, the Courthouse here where I work was built in 1993. We've had a problem with the air conditioner (excuse me, "climate control", ahem) a couple of times but have never had to wait for a part. The repair people have always come out promptly and replaced whatever needed to be repaired.

Oh, and the unit? Yeah, it's a Trane, because I had a fit when it broke down more than once and asked the County Administrator what kind of cut rate equipment he bought, and probably manufactured by the J.A. Pan company. He told me it was a Trane.

Annie

You know what. I know in our part of the world a Trane is a big deal of a unit to have one. Because it is one of the best and it usually has parts in house. I'm thinking they think they can work a few more days without having to come all the way out to my house and do the job. I'm also sure they are thinking " Because it is just those nice people that can sleep in another bedroom and we can get more work done while they are inconvienced for a week." I will have words for the serviceperson and the owners of the business (which I've known for 30 years. Their daughter and my daughter grew up together. For the most part they are pleasent people but they do not know this side, mad, frustrated part about me...I don't think I could rever really trust them sgsin.

I keep thinking how am I gonna know if the next guy is not doing the same thing to us. I will just have to be more diligent in the home matters that come up from time to time.

Tune into tomorrow for the end of this saga. You never know with the way I'm feeling right now. My husband may have to post pail or something...I've never seen the inside of a jailhouse but tomorrow may change everything. Can I go to jail for acting unruley? I plann on putting all the proof on him. He will have to go through the papperwork and explain it all to me...after he changes the coils and finishes the work of course.

Go for it, Karen, I'll pitch in to help pay that bail. Besides, not a jury anywhere in your state would convict you of disturbing the peace when your air conditioner doesn't work where you live. They'd probably vote to put the HVAC guys in jail. With no air conditioning, yeah, that's an idea....

Here you could go to jail for disturbing the peace, but only if you are having a fit OUTSIDE your house. (grin) So stay inside and give 'em he!!.

Annie

LOL! They are here now working on the unit. The only thing is it's two guys that didn't diagnoise the problem...they are just doing their job. I will ask them to have the owner call me.

I think I'll still give them a he!! Just because it's hot!

David, I'm printing out this thread and I'm gonna hold it in my hand for inspiration :-)

Stay tuned!

Well, they are gone and my unit is cooling off my space...finally. They were so nice. One of these two men helped install the units. He couldn't believe the freon blew out so fast in a matter of a day.

All repairs and freon are covered under warranty. They owe me for the charge from 2 months ago and last week. Harumph! He really is just the messenger.

Anyway, I have an appointment with the Mr. Owner. lol

Well, I should certainly hope so. The least you should get is a refund on the charges that should have been warranty work.

You know, they have to pay the guys to come out there and service your unit, that costs the company money. You'd think it would be cheaper to just fix the darned thing.

Harumph indeed....

Now just because the AC is working, don't "cool off". Stay hot and bothered until AFTER you speak with Mr. Owner.

Annie

Don't mean to depress anyone, but a few years ago the Trane manufacturing plant here in Central Texas burned--the AC units on the roof caught fire.

Oh Oh for Mr owner!!!

So sorry to hear of your wows my friend. I know how important that AC is in your part of the world. Glad it's fixed and you are comfy.

Clive wants to know how Charles has dressed during the AC shut down! After all he is man after his own heart! ;) LOL

Oh...yeah! I am weeping for "Mr. owner!!"
Freon doesn't "wear out" it leaks due to faulty connectors worn hoses or a leak in another manner,
No reliable repair man replaces freon without figuring out where it went!
In my 38 year old "CARRIER" Ac unit, I was having to replace the freon every spring. They replaced a hose or 2, a connector or 2....and finally told me I would save money and be more comfortable if I would replace the thing. He said there were so many leaks in the system that I was heading to replacing freon 3 times a summer.
Anyhow....you were definitly played for a patsy....get mad and give them He doubletoothpicks!!!!
Linda C

We only just found out that freon was covered! Dh is the most frugal man alive and that he has paid for freon several times over the past nines years has had him spluttering! We have a lot of low income rentals and he has used his cheapo h&a guy not the place where we bought the tranes, although that guy should (probably did) have known freon was covered for us.

Marlingardner, LOL! I hope my place doesn't burn down. That is so funny!

Chase, well, we know how Mr. Man dresses...if he could get away with it he would wear nutin honey!

Linda, I had an eye appointment this afternoon. I returned to a message that said "I'm looking forward to our meeting together." LOL!

Bumble, I bet my DH is more frugal than your DH. LOL! We went with the Trane units for all the right reasons just as you did. I need to check into the Heil brand. I hear they are pretty good.

Glad to hear the AC in the office and MB is back on Karen.....just remember what the fruitcake lady said concerning this subject should it come up again. LOL!

David

Karen, I am late to this post, but my advice would have been "darlin' offer them some of that southern hospitality and a glass of iced tea until the darn thing is fixed and THEN cut loose with the owner AFTER it is fixed! 100's and no air, I could hold my wrath." But, looks like all is well in the household and now you just have to "discuss" this situation with Mr. Business Owner.

We are at stage 2 water restrictions and stage 3 is around the corner. $200.00 fine everytime we are caught watering with sprinklers if it is not our 1 day a week. Stage 3 is once every 2 weeks.

Brenda, A little town 10 minutes from my house is on water restriction. On the news they showed the water coming out of her faucet in the kitchen and showed her toilet bowl. Good Lord! I had to turn the television off. The water was so gross...gave her the reason that the systems are strained and we haven't had rain going on 3 weeks. I have a feeling we are next in the restricting the water usage. Which will be another area of testyness for me.

Almost all of our St. Augustine grass has chinch bugs. We have spent a fourtune in getting rid of them and getting the grass back in decent shape. If we are water resticted then all that work, sweat and money goes down the drain...the grass has to be watered for the application to work.

I need to jusy take a deep breath and go do some yoga. ~sigh~

But, but, but......Karen, if you water the grass it will grow. If it grows you have to mow it. The mower sends all kinds of exhaust emissions into the atmosphere and besides, it's too darned hot to mow!

Yeah, that's it. That's why I only mow on major holidays (Memorial Day, 4th of July and Labor Day) and I NEVER water my lawn. My garden yes, my lawn, no.

And no, my neighbor does not subscribe to my environmentally sound mowing theory. (grin) Of course, Elery says if I put weed killer on my lawn, I wouldn't have a lawn. I told him weeds were green, it's all the same.

And, given your weather and dryness and bugs, I'll not complain about the 90+ temperatures. I'll just go pick strawberries today, get out to the farm for delivery of my rental bull tonight, and check on the 32 baby ducks I just bought. They'll LOVE the heat.....

Annie

LOL Annie! Rental Bull? Does Elery know about him?

No, really. What does that mean? Are you having your cows serviced? I'm really laughing for some silly reason. I'm such a city girl trying to live in the country. Please take pictures and get back to us on that one.

I wish I could go strawbery picking with you. We are at the end of our blackberries now.

I keep telling myself that one day I'll have no grass or turf to care for. I guess that is the day I'm living at the retirement home with a concrete lawn and astro turf ;-).

Oh Karen,
Astroturf is so out, now it's synthetic lawns! LOL

We just spent a lot of money ripping out the ugly junipers on the front hill and replanting it with grass and flowers. Then our water restrictions hit. We're not looking great and it's been a cool summer, SO FAR. But wait until those 100 degree days and our allowed 15 min on Mon & Thurs watering will be a joke!

Yes, Karen, the rental bull is servicing my cows. Both of them, which is the whole herd. (grin) I don't have a bull, I have a steer that my BIL "banded" for me when he was born (yeah, just a rubber band kind of thing around the testicles, the blood flow gets cut off and they just....well....fall off, LOL) but BIL missed one so that makes him what? Half a bull? LOLOLOL

Anyway, I had to find someone with a bull they were willing to let me "use", so I posted a singles ad at Tractor Supply on behalf of my cows. "Two lonely redheads want to share their space with the right guy. No long term commitments, girls just want to have fun. For a good time call 689-XXXX." I added a picture of the "girls" alone with a message that I needed to rent a bull. Sure enough, a very entertained farmer called me and said he didn't know me from Adam, but he figured if I had cows I had to be OK. He brought me a 2,000 lb. Simmetal bull, it's HUGE and blacker than midnight. Currently happily grazing in my pasture, he's not mean and doesn't move very fast. Even my bossy red cow can't push him around, though!

I didn't get a picture of him, but I will if you like. I did take pictures of the ducks, though, and they are so darned cute...

Annie (who is still working, only to support her bad farming habit!)

"Yes, Karen, the rental bull is servicing my cows. Both of them, which is the whole herd. (grin) I don't have a bull, I have a steer that my BIL "banded" for me when he was born (yeah, just a rubber band kind of thing around the testicles, the blood flow gets cut off and they just....well....fall off, LOL) but BIL missed one so that makes him what? Half a bull? LOLOLOL herd. (grin) I don't have a bull, I have a steer that my BIL "banded" for me when he was born (yeah, just a rubber band kind of thing around the testicles, the blood flow gets cut off and they just....well....fall off, LOL) but BIL missed one so that makes him what? Half a bull? LOLOLOL"

Oh my Annie! I didn't know that could happen. Better to have one ball than none...I guess?

Hmmm. I thought that freon was eliminated as a cooling agent because of environmental issues. Am I wrong?

Karen, I dunno whether it's better to have one or none, LOL, I'll go ask Mr. Half a Bull, aka Flank Sinatra. His buddy is Tom Shanks. Actually, they become steers because steers get wide across the rear end, where the good steaks are. Bulls get big in the neck and shoulders, which are cheaper cuts. (grin) So from my perspective it's better that he have none, but I gotta ask him....

Sherry, I thought that freon was eliminated too, but maybe there are just restrictions?

Annie

I think the business now calls it "refrigerant". I'm so old school that I still call it freon...and who know, it's probably still freon.

Yeah...I don't think it's "freon" any more....but whatever it is it does the same thing.
annie....half a bull can still service a cow....and any woman who has had a child after a husband's vasectomy....or those who have children with a husband who for some reason have had one testicle removed.
But...hey if you can get that big beautiful simmental for no more than the cost of a pie or 2 ...go for it!
Linda C

LindaC, I know little old Half a Bull CAN, but he's just barely a year old and his chances are less. With the combo of a very young bull and only having one testicle, well, Number One is just my insurance policy for next year's beef, I've been calling him AAA. (grin)

If I have red calves with white faces sometime in February, I'll know it's Half a Bull. If not, I got my AAA insurance policy and it'll be black calves with white faces in March or April.

Which reminds me, I haven't had the annual "naming of the beef" yet on my new little guy. I'd better start a new thread when I get home from Elery's Dad's this weekend.

Annie

This is one of those threads that is hysterical---to me at least.

For those interested, in the original posting, the refund on my monies---I will get refunded 100% over the last 6 months of service. I'm still working on the Mr. Owner about the last 6 years of service....I'm hot and I don't like the summertime. LOL! Please find me a place to go that has pleasent weather. Seriously, I hardly leave my house this time of year...except for appointments and errands. We try to do all yard work befor the month of June. I'm scorching here!

Annie, Now the bull...I love the wide back a$$ and shoulders, but to only have ONE ball?? I sure hope you have a calf that resembles someone. lol

Calf Fries anyone?? LOL! I couldn't help it y'all...needed a good laugh. Really, there not bad... a small town up by the lake host the largest calf fry festival in the country....that along with a rodeo. Yee Haw!!

Karen, glad to hear they are covering your costs. Just checked the weather and we have a cold front coming through tomorrow. The high temp is going to be 93 - 94 degrees!! LOL!

David

Only on the CF can AC problems morf into wide shoulders, a$$es and balls !!! LOL !!!

Karen, darlin' Summer, especially July and August, at the cottage, is just about as beautiful as weather can be. Your room, tiny as it is, awaits...as does the hot tub....no raccoons!

Karen, as Chase mentioned, summer here is beautiful. It's rarely above 90, we have world class beaches, fresh local produce from corn to sweet cherries, sunsets over Lake Michigan. We have untouched forests and wineries and small twn festivals where the beer tent is directly across the street from the gospel revival tent and they share attendants, LOL.

Oh, and if you stop here to pick me up, we'll both go see Sharon and if David comes along, I'll make calf fries. (grin)

I'm really glad you're getting a refund, but somehow I don't think it's enough, I'd want a full refund of everything I've paid that should have been covered under warranty.

Tell Mr. Owner that you know a woman in Michigan who tends to leave guys with only one testicle, maybe that'll get him convinced, LOL.

Annie

Sorry to hear about your heat problems. My parents called me yesterday, however, and told me they are expecting a cool front to come in. I asked DF how cool, and he said that instead of 106° (like the past few days), it was supposed to cool down to 95°. They only use the air conditioner in one room, and so one of them was watching TV while I was trying to talk with the other one. I guess they are trying to cut down on electric bill. Are you going to get the same cool front?

In my new house I have to A/C (although I have a unit from my old house that I could install), and so far I haven't needed it. The new house has windows on all four sides, and with the open plan, cool breezes easily find their way through the whole house - plus the bedrooms all have ceiling fans.

I can't handle Texas in the summer after living here. I expect relatives to come to visit by early August to escape some of the heat. We're on water rationing here also, but can have the sprinklers on two days a week and no restrictions on watering by hand with a hose. I discovered yesterday that my back yard faucet needs to have a part replaced, but it's minor. I have a much nicer lawn now than I did before but not as nice trees. There's one that I really want to replace, but that will have to wait. Did you ever get the heliconia seeds I sent you to grow? They can handle heat and don't need that much water, unlike ginger, which needs lots of water.

I've been to New Orleans in June (What was I thinking?) and know how oppressive the heat is in southern Louisiana - it's pretty much the same climate as Houston with severe humidity. If you can swing it, take a trip up to Canada - it's quite lovely this time of year and I miss it!

Lars