New Thermador Freedom Freezer Beeping

16 years ago

Has anyone had this problem??? We installed the freezer & fridge but before we where totaly done we had to pull them back out. Since then the Freezer when powered on keeps beeping at us! We have tried the "self-test" with no luck. We have read the book and this problem doesn't seem to be covered. Before we pulled them out ..... both where on and appeared to be working normal. The freezer is the only one doing this. My DH is afraid to push them back in and finish installing them for fear "if" a tech. has to come out will need to pull them out again.

Thank you ~ Michelle

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ladyish2
Original Author

16 years ago

Thanks for being so helpful~ lascatx :)

Yes I went and looked to see if it wasn't in all the way, but it appears to be. I got a hold of a appliance place they might be able to get me in today if not the next appt is Sep 4. I'm going to wait a few hours and if they can't get me in... I'll make a few more calls.

I did get a freezer with a dispenser on it. During our remodel (still in progress & might never come to a end LOL) I saw them while looking for built-ins. Since we where moving walls I got the 30fridge & 24freezer. They are installed up to the point where we need to put on the Stainless panels. DH doesn't want to put them on... for fear the appl person will need to pull them back out again. So there they sit....installed and a bit ugly LOL

~~ Michelle

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Comments (12)

lascatx
16 years ago
If you don't have your manual, check the Thermador website. Go to the page for your freezer and click on the product information/manuals links to veiw it online. I doubt you need a service call -- just a little patience. We had something like that happen, and I can't remember what exactly happened but I got it reset pretty simply after checking the manual.

I tried to create a link for you, but the page isn't working right now. Hope you got it fixed.
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gillypie
16 years ago
It happened to us when the temp was not low enough.
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ladyish2
Original Author
16 years ago
Yes the book says that it will beep if the temp gets too low..
I made the service call today... we found other things didn't seem right. The ice ~ No ice will come out??? (wierd) It also isn't making much ice ~ last night it made only 1 batch.
We did get the beeping to stop only by switching off the Eco Mode button (switch it back on and it beeps again) The temp shows that it's on 0 but if you turn on the Eco Mode it shows the temp to be 53 (but it's very cold inside) It also is making gear turning sound that is coming from the (inside) door & (behind) where the ice & water box is????

If I try a "self test" the book says that a series of things should show up... but nothing does it remainds blank.

Well ~~~~~ for now I've turned it off

Thanks for the Help, Michelle
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lascatx
16 years ago
Can't help you on your beeping -- sounds like something is out of whack. Sorry that has happened. I'm sure you will get it worked out and love it -- hope it's quick.

I just wanted to make sure you noticed that the ice bicket needs to push fully back -- kind of click in, for ice to be released. You can see the switch that has to be triggered if you get down and look at it at eye level -- straight in the back. It hadn't been an issue for us, but with our son taking a gallon jug of ice water to marching band practice everyday, we need to make sure it makes more ice. We're now more careful.

If yu have the dispenser, I don't think that applies at all. I haven't even seen one of those yet. Again, hope you get it resolved quickly.
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gillypie
16 years ago
We have had an occasional problem with the ice dispense "clogging." First try putting your finger uo the dispenser and see if there is a chunk there. I have wiggled it free and then all is well. I would hear those gears sounds as it tried to dispense. Once DH had to take the inside icebucket out and clear that. Hope this helps.
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jakvis
16 years ago
The alarm will sound on these if the temp is above a set parameter or if the door is open too long.
You didn't really indicate if you left the unit running or not but you can turn off the alarm by turning off the tone.
This info is in your manual but if I remember it correctly you need to push the set up button once then use the right arrow key to scroll through the menu options until you get to tone. then use the up and down keys (+ & -) to switch the tone off or on. It will be displayed on the screen whether it is on or off.
Then just push the set up key again to go back to the normal display.
I hope this helps. I sometimes need to do this while I'm installing the door panels.
evergreendan
16 years ago
At the risk of considering the simplest cause, the freezer (and fridge) beep if there temperature is OR WAS above a preset amount. ALARM will be indicated on the display. Just press ALARM again once the unit is cold and the beeping will stop.

If you have custom doors, make sure that nothing is holding hte door open a little, such as a mis-installed air separater on the door (at the bottom) or custom panel bumping into something and preventing the door from shutting. Also make sure the finger guard is free and not binding, holding the door open a little.
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ladyish2
Original Author
16 years ago
Thanks for the wonderful suggestions.

gillypie ~ No ice has come out at all ever. We have even taken out the bucket and shaken it a bit... but nothing. Last night it made 1 tray of ice & today nothing.

jakvis ~ The door is shut and has been shut. But when I do try to fiddle with the buttons (after reading the book. The temp might read 53 one time 63 another but it's not warm it very cold inside. Yes, I can get the beeping to stop if I switch it to Economy. All the time a low griding can be heard and never stops.

evergreendan ~ The Stainless panels aren't installed yet. With the doors shut... the temp should remain the same. It shows 0 but when beeping & you push the button to stop it, it shows 40, 50 or 60 something. But like I said it's very cold inside.
NOTE~~~~~ I saw your pics today of your kitchen remodel, very awsome loved it.

The Teck guy is coming tomorrow ~~ THINK maybe it will be a easy & quick fix? LOL LOL LOL LOL

Night all ~ Michelle
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lascatx
16 years ago
I thought of you today. I had the guys come and make some adjustments on my appliances. They raised mine so it lines up better with the cabinets and tightened one of the handles. I heard a lot of beeping.

Did you go through the setup? The freezer comes preset to a temp that I think I remember being higher than you would want it to be at for storing food. Also, it won't make ice if it is not cold enough. Which reminds me -- I need to order a water filter......LOL

Hope you get it fixed tomorrow.
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ladyish2
Original Author
16 years ago
lascatx ~ how thoughtfull of you :)

Well the Teck Dr. just left and it was beeping when he got here. :) Nothing worst then taking the car in to the repair shop and it stops making the noise. (but the grinding noise had stoped) LOL Well, after a few phone calls... he put it through some test. Everyone one failed! I have it set on 0. But his temp reading showed 8. After he got it to stop beeping it showed 58. During the test he got 98, 100, 99, 97. He's ordering a new Computer Board. He said that it explained why it wasn't making the right amount of ice, letting the ice out, leaking all over the place, or the grinding noise.

I don't think I feel to comfortable w/ the computer board failing right out the gate.

DH was afraid they would have to pull it back out so he never finished putting on the doors.... So tonight he will put on the Fridg door.

Maybe I should copy you and order a filter too :) Michelle
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PRO
Lawson A+D
3 years ago
Funny. I’m trying to keep my freezer from beeping Because we are using it as a refrigerator. .... I just want to snip the wire to the speaker.... any ideas on where to find the wire diagram for an T18id freezer
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New Thermador Freedom Freezer Beeping

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