New Sub Zero from eBay seller?

13 years ago

Have determined that a Sub-Zero 36" bottom freezer might work well in our new kitchen. Still gagging on retail price of $8K+ and the appliance store guy who says, "we all sell them for the same price, we have to."

There's a new one in factory packaging on eBay, for about $2K less. Received the following response from seller: "Hello, residential curbside shipping to [ZIP Code] will be $286.00. This item is brand new in the original factory sealed box. It comes with a full warranty from the manufacturer (which includes a 60 day cosmetic warranty) plus it is eligible for a 5 year extended warranty for $299.00."

Never having done this before, a question for the veterans here: am I nuts to even consider this, in the event of a problem with the unit once installed? Should I be concerned about finding a qualified Sub-Zero installer, other than from the local stores where I'm not interested in paying $9K with taxes? Does it just make sense to bite the bullet and buy locally, if for no other reason to avoid a possible fight with the builder who won't be responsible for appliances he doesn't have delivered to him from a local seller?

Is a new Sub-Zero like a yacht (if you're worried about what it costs, you can't afford it)? I prefer to think that rational men and women don't throw away $2K at a time, no matter how much wealth they've accumulated.

Thanks for the feedback.

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Comments (6)

weissman
13 years ago
No it's not unreasonable to want to save 2K but I'd be very careful. Make sure the seller is reputable and MAKE SURE YOU REALLY GET THE WARRANTY by getting the serial number and checking with Sub-Zero. People who bought Miele products on Ebay have found that Miele will not provide a warranty on any product that isn't purchased from an authorized dealer. Also, getting the Sub-Zero moved into the house from the curbside delivery and installed is a BIG DEAL - make sure you've got everything lined up in advance.

If the full Sub-Zero price is too much for you there are alternative brands such as KA that you can consider. Good luck.
hpxmirage
Original Author
13 years ago
weissman, thanks very much. As I add up the potential pitfalls to going this route, it seems like false economy at best.

Appreciate your thoughts, on this and many other issues to which you've contributed here.
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Regardless of how ebay charges their fees, the seller has to make a profit. And the buyer always knows, BEFORE buying, what the shipping will cost. IOW, the buyer can decide, based on total price including shipping, if they want to pay that much or not. I don't give a hoot if the seller charges a penny for the item and $10 for shipping or $10 for the item and a penny for shipping. Either way, my bottom line is $10.01. Now, the only difference is what the seller owes ebay. And as a buyer, again, I don't give a hoot. I'm either willing to pay $10.01 or I'm not. I don't go into a store and ask what their markup is. I decide if I want to pay the price or not - whether that item is worth that amount to me. The seller's costs are immaterial to me. Believe me, whatever those costs are, they get passed on to the buyer. Whatever ebay charges, be it listing fees, final value fees, paypal fees, shipping fees, or whatever else they can come up with, in the end, the buyer pays it. The seller has no choice but to add it on to their price. And whether they add it to shipping or price really makes no difference. It will somehow get to that bottom line. So yeah. I don't see ebay as an evil empire. They're looking to make a profit, same as any other business. But make no mistake. The profit they make has to come from SOMEwhere. And as a seller, I'm going to have to make sure it comes from my buyer. I've got to make my profit too!
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seamuso
13 years ago
Most units you find on the Internet are either Recon units,
Or units that will arrive with damage. I have quite a few people call and request parts for built in units that have been damaged in transit. For $280.00 this unit will travel to quite a few terminals and transferred to different Trucks. it will come damaged because it is TOP HEAVY... Also different states may not honor the warranty because the Distributor in that area did not sell it Buyer Beware.....
dakota01
13 years ago
I just bought (with great apprehension) a Bosch range on Ebay. The seller did have a very good rating. I actually saved $900.00. I was worried, but $900.00 is alot of money when you are building a home and have many extras that you weren't planning on.

The range was really packed well. It was on a pallet and it had foam around it, plastic wrap and more plastic wrap.

The seller had that it was only curb side dely. I was really afraid of that becoz being single, I really didnt' have anyone to help me bring it inside. Well, the driver actually automatically brought it into my garage. I then gave him $20.00 which he didnt' even want. before I signed for the range, I unwrapped it and it was totally dent free and seems fine.

Maybe I just lucked out - I haven't had it installed yet, but so far it was a smooth transaction.

Good luck in whatever you decide. As for the mfg. not honoring warranty if not bought from an authorized dealer, that's crap on their part ! It's thier product, they should honor the warranty no matter where you buy it. Why should it matter?????
applianceguide
13 years ago
Be very careful. Sub-Zeros are extremely top heavy and even if the unit is in perfect condition when it leaves that seller, it has IMO a 40/60 change of ending up damaged when it gets to you. Most regular freight lines don't know how to handle SZ's. If you do purchase it, use a credit card and document any damage IMMEDIATELY when it gets to you so you can protect your chargeback. BRING A CAMERA...

Hope that helps!

Anthony

Here is a link that might be useful: Appliance Buyers Guide
numbersjunkie
13 years ago
I was considering a set of subzero drawers from ebay (display model), and contacted CS with the serial number to check if waranty would be honored. They said yes, no problem. So I don't think they operate like Miele. But shipping is a concern.

New Sub Zero from eBay seller?

Comments (6)

weissman

hpxmirage
Original Author

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New Sub Zero from eBay seller?

Comments (6)

weissman

hpxmirageOriginal Author

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seamuso

dakota01

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hpxmirage
Original Author